Product & Project Coordination Specialist

Dynacare; North Bay; Hybrid; CAD 60,000 - 80,000; Full time

Job summary

A leading company in health and wellness seeks a Product & Project Coordination Specialist to enhance service optimization through collaboration and process improvement. This full-time role involves project management, data analysis, and communication across departments, fostering innovation and change management.

Benefits

Health and wellness benefits program

Internal mobility opportunities

RRSP match benefits

Employee stock purchase program

Qualifications

• 1+ years’ Project Management experience.
• 1+ years’ experience with data analysis and reporting in Excel.
• Experience performing software user acceptance testing.

Responsibilities

• Drive business process improvement initiatives.
• Support project team and stakeholder meetings.
• Act as a key liaison between teams.

Skills

Analytical skills

Communication skills

Conflict Resolution skills

Critical thinking

Education

Post-secondary education

Tools

MS Office

Excel

Job description

Description

Position at CannAmm

Job Posting: Product & Project Coordination Specialist

Where YOU work, makes a difference.

Life is precious and every moment matters. Dynacare is helping Canadians achieve a healthy future with care and wellness solutions that are convenient, understandable, and accessible. When you join our team, every day is an opportunity to get better and be inspired. It’s an environment where you can grow your career in any direction you choose. We’re evolving our technology and optimizing our processes, so you can do your best work, make a meaningful impact, and thrive.

Are YOU our next Product & Project Coordination Specialist?

As the Product & Project Coordination Specialist, you are responsible for driving business process improvement initiatives within the Service Optimization department, supporting strategic projects assigned by the Senior Leadership team. You act as a trusted advisor to cross-functional teams, taking the time to understand their unique workflows, client service models, and the value they bring to the organization. Your ability to connect with people and inspire enthusiasm for change is critical, as you help teams embrace new systems and processes. You serve as a key liaison between the Service Optimization department and the IT Applications Support group, while also collaborating closely with various operational teams. While you do not have direct reports, your role demands strong influence and exceptional collaboration across departments and levels. You simplify complex ideas, align recommendations with business objectives, and use your negotiation and communication skills to gain stakeholder buy-in and foster lasting engagement in transformation efforts.

Status: Full-time – Permanent

Shift: Days

Discipline: Product Management

Work Style: Hybrid

Location: CannAmm – Edmonton, AB or NorthBay, ON

Start Date: Asap

Internal Posting Deadline: June 30th - 5 pm EST

Why Dynacare Is An Amazing Place For YOU

• Join an award-winning "Top Employer" with meaningful and impactful career opportunities
• Access a health and wellness benefits program that supports you and your loved ones
• Grow and thrive with a dynamic, successful company through internal mobility opportunities
• Invest in your future through RRSP match benefits and an employee stock purchase program
• Experience a collaborative, diverse workforce that prioritizes dignity and respect for all
  
  

How YOU Will Make a Difference

• Analytical support for business enhancement projects, in the form of: data gathering, process mapping, stakeholder engagement, development of business cases, new process design, project documentation, development of training material and manuals, and communications.
• Administration tasks (meeting minutes, creating agendas, scheduling meetings, etc.)
• Support for project team and stakeholder meetings.
• Support for SharePoint, LMS, communications, implementation, and user adoption of new cross-departmental products.
• Data gathering and report creation.
• Cantrak System Support
• Act as a key liaison between the end user teams, the Program Management Office (PMO) and the IT Applications Support group.
• Complete Software Development testing to support various stages of the development processes, such as: QA testing prior to User Acceptance Testing (UAT), pre-release Smoke testing, etc.
• Vetting all Software HelpDesk bug/maintenance tickets prior to escalation to IT
• Ensure the accurate and timely flow of communication between the business and the Software Development team (BSA, Scrum Masters, and Developers).
• Escalate concerns and/or criticality conflicts to manager
• Other duties assigned by Senior Manager.
  
  

What YOU Bring To The Role

• Post-secondary education required
• 1+ years’ Project Management experience
• 1+ years’ experience with data analysis and reporting in Excel including with pivot tables and formulas
• 1+ years’ experience working closely with an IT team and demonstrated ability to translate technical and non- technical language
• Experience working with software solutions and development teams, understanding of technical architecture
• Experience performing software user acceptance testing
• CAPM designation preferred
• High attention to detail and excellent organization skills with the ability to prioritize multiple demands
• Good knowledge of MS Office and general computer skills
• Advanced analytical skills with ability to manipulate and depict data in meaningful ways
• Excellent knowledge of Excel including use of pivot tables and formulas
• Critical thinking and problem-solving skills
• Excellent communication skills – able to secure the buy-in and assistance of those who do not directly report to you
• Conflict Resolution skills & experience
  
  

Working Conditions

• Normal office environment
  
  

Passionate about supporting healthy lives with commitment and care? Please apply today and let us open the door to your extended career journey.

Dynacare has been a “Top Employer” for many years and there is a reason why. We are a great place to work. At Dynacare, we’re proud to hire the best people. If you are looking for a meaningful career where you can support healthy lives with commitment and care – we would like to meet you. We hope you will join us in our journey to become Canada’s health and wellness solutions leader.

Dynacare is proud to be an equal opportunity employer committed to the attraction, selection, advancement, and fair treatment of all individuals. We believe that our diversity is our strength, so we employ a diverse workforce and respect the needs of all our employees.

In accordance with provincial legislation and our Accommodation Policy, a request for accommodation will be accepted as part of the Dynacare hiring process.