Product Owner Toronto, ON, Canada

Tbwa Chiat/Day Inc; Toronto; On-site; CAD 125,000 - 150,000; Full time

Job summary

An established industry player is seeking a Product Owner to enhance their travel solutions. In this pivotal role, you will manage the Product Backlog, ensuring it reflects the highest priorities based on stakeholder input. Your expertise in business analysis will be crucial as you translate client needs into actionable features. Collaborating with a dynamic team, you will lead efforts in product road-mapping and support long-term planning. This is an exciting opportunity to make a significant impact in the travel industry, leveraging your skills to drive efficiency and innovation. Join a forward-thinking company committed to excellence and growth in the travel sector.

Qualifications

• 5+ years of experience in Business Analysis or related fields.
• Bachelor's degree in Business, Information Science, or Computer field.

Responsibilities

• Conduct needs assessments and translate requirements into user stories.
• Manage the Product Backlog and ensure it is prioritized effectively.
• Communicate effectively with stakeholders and team members.

Skills

Business Analysis

Project Management

E-commerce

Communication Skills

Problem Solving

Critical Thinking

Team Collaboration

Education

Bachelor's degree in Business

Bachelor's degree in Information Science

Bachelor's degree in Computer field

Tools

Scrum

Project Management Tools

Job description

Founded in 2017, TripArc is a $750 million privately held company that powers the top Travel Agencies and Tour Operators in North America. Our expansive and growing network empowers seamless access to a comprehensive range of travel options and services globally with over $750 million transactions annually - all at the industry’s best rates.

As an industry leader in technology, purchasing, finance, HR and marketing, we know how to deliver solutions to travel professionals in the most effective way possible. With deep experience in partnering with two leading brands in the luxury travel space – Kensington Tours and Travel Edge – TripArc has real insight into the needs of tour operators and travel agencies today.

TripArc’s goals are simple: to make our network of over 1400 travel entities more profitable, efficient and help them create truly unique travel for their clients.

The Product Owner is solely responsible for maintaining the Product Backlog at a pod level, using the information gathered from product leadership and stakeholders alike to arrange the backlog items according to their priority. They build and communicate the backlog items to ensure that the Product Backlog is updated before any scrum ceremony. The Product Owner also ensures the Product Backlog is visible, transparent, and understood. Even if the Product Owner delegates their responsibilities to create tickets or manage delivery (such as in the instance of writing a technical ticket to a developer lead or architect), they remain accountable regardless.

Key Responsibilities

• Conduct needs assessments with clients to identify business requirements to translate into features or "user stories".
• Determine scope and prepare requirements documents for projects to ensure scope and business requirements are understood and acceptable to stakeholders.
• Investigate and analyze problems, business processes and requirements in order to recommend appropriate solutions.
• Create and manage the Product Backlog.
• Provide direction to internal and external users and assist in the effective and efficient resolution of issues.
• Work as a team member with other technical staff, to ensure connectivity and compatibility between systems.
• Communicate between the stakeholders and the pod.
• Prepare detailed flow charts and diagrams outlining system capabilities and processes.
• Document system problems and resolutions for future reference.
• Assist in the product road-mapping process and support long-term planning. Prepare and handle the planning and refinement inside the Scrum team.
• May lead/manage efforts for various components of a technology project.

Key Skills/Experience

• Bachelor's degree in a Business, Information Science, or Computer field.
• 5 years of Business Analyst or related experience.
• Experience in the travel industry is an asset.
• Work experience in e-commerce preferred.
• Excellent organization, planning and prioritization skills.
• Proactive approach to problems and issues, working ahead of potential "glitches".
• Skilled in performing structured business analysis on medium to large projects.
• Skilled in analysis, problem solving, critical thinking and decision making.
• Understanding of the business and practical needs of users.
• Skilled in understanding and using standard application development design, report and project management tools.
• Ability to use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
• Ability to effectively participate in multiple major projects or project roles or lead a variety of project team activities/tasks.
• Able to effectively communicate technical concepts to other members of the team, both technical and non-technical.
• Effective written and verbal communication skills as well as presentation skills.
• Superb content development and editing skills.
• Excellent teamwork and team building skills.

We are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. If you require accommodation due to a disability at any stage of our hiring process, please advise us when completing your application.

We thank all candidates for their interest; however, only those selected for an interview will be contacted.

Apply for this job