Product Owner - SaaS (Canada)

Kalibrate Technologies Ltd; Toronto; On-site; CAD 80,000 - 100,000; Full time

Job summary

A leading SaaS company in Toronto is looking for a Product Owner. The role involves overseeing sprint planning, backlog management, and ensuring quality ticket creation. Ideal candidates will have experience in Agile methodologies and familiarity with AI workflows. Fluency in JIRA and excellent communication skills are essential. Join a tech-focused environment that innovates with data-driven solutions.

Qualifications

• 2–4 years experience as a Product Owner or Delivery Manager in a data-heavy SaaS environment.
• Must be able to run Agile ceremonies independently.
• Experience writing developer-ready tickets with clear acceptance criteria.

Responsibilities

• Lead daily standups, sprint planning, and retrospectives.
• Maintain sprint board in JIRA.
• Manage backlog grooming and prioritize tasks.

Skills

Agile/Scrum experience

JIRA proficiency

Strong communication

Python basic proficiency

Understanding of geospatial concepts

Education

Certified Scrum Product Owner (CSPO)

Project Management Professional (PMP)

Tools

JIRA

Postman

Job description

We’re hiring aProduct Ownerto anchor the delivery and execution side of the Kalibrate Location Intelligence (KLI) Product Development Team. In this role you will take full ownership of sprint planning, backlog hygiene, ticket quality, and process discipline. KLI is a data-heavy SaaS platform used by retailers, analysts, and real estate planners—so attention to detail and a love of clarity is critical.

We’re also entering an exciting new phase of AI-powered innovation across the platform. Experience with AI product workflows, especially Agentic AI Architecture, RAG, CAG, and LLM prompting, will be considered a strong bonus.

Core Responsibilities

Run Agile Ceremonies

• Lead daily standups, sprint planning, sprint reviews, and retrospectives

• Ensure agile cadence and rituals run smoothly and predictably

  Own and Maintain the Sprint Board

• Keep JIRA boards accurate and up-to-date at all times

• Track blockers, dependencies, and sprint burndown progress

• Coordinate with the dev team to ensure clarity of tasks and workload distribution

  Enforce Change & Release Management

• Ensure all tickets are tagged (Feature Request, Bug, Hotfix, etc.) and linked to the correct release

• Enforce process discipline for mid-sprint changes and escalation

• Uphold traceability and audit-readiness of change logs

  Backlog Grooming & Management

• Vet and triage incoming feature requests, bugs, and enhancements

• Categorise and prioritise backlog items with clear structure

• Ensure all backlog items are sufficiently scoped and dev-ready

  Sprint Planning & Scope Coordination

• Define sprint scope based on capacity and roadmap goals

• Balance delivery across new features, bugs, technical improvements, and internal tooling

  Collaborate on Ticket Creation

• Work with developers to flesh out user stories based on specs from the Product Manager

• Translate functional requirements, design specs, and wireframes into well-scoped JIRA tickets

• Clarify edge cases, dependencies, and estimate complexity collaboratively

  Stakeholder Updates

• Act as primary sprint delivery contact for internal stakeholders

• Communicate blockers, changes, and progress to cross-functional teams

  Drive Retrospective Follow-through

• Capture and own action items from retrospectives

• Track progress on process improvements across sprints

  QA & Acceptance Oversight

• Ensure each ticket meets acceptance criteria before moving to "Done"

• Coordinate and support QA to ensure validation for readiness to ship

Ideal Background

• 2–4 years experience as a Product Owner or Delivery Manager within a SaaS, analytics, or data-heavy product environment

• Strong Agile/Scrum foundation; must be able to run ceremonies independently

• Fluent in JIRA: confident with JQL (JIRA Query Language) and can build dashboards for sprint tracking, issue trends, and reporting

• Comfortable working acrosstechnical teams(developers, QA, data engineers) andnon-technical stakeholders (support, customer success, commercial)

• Excellent written communication; experience writing clean, developer-ready tickets with clear acceptance criteria

• Basic proficiency withPythonand tools likePostman(for testing APIs and understanding technical integration work)

• Experience working inenterprise B2B SaaS, ideally for platforms with maps, analytics, or user-configurable forecasting tools (e.g. economic/financial/demographic forecasting)

• Exposure togeospatial or location data concepts(e.g. trade areas, POIs, cannibalization analysis, foot traffic) is helpful

• Demonstrated ability totriage feedback, manage stakeholder expectations, and apply user empathy when shaping backlog priorities

  Bonus:

• Experience or familiarity withGenerative AIconcepts, especially promptinglarge language models (LLMs) and Agentic AI Workflows.

• Certified Scrum Product Owner (CSPO) or equivalent certification.

• Project Management Professional (PMP) or similar project management certification.

• Experience in UX Design for GIS application.

• Experience in UX for mobile application (mapping platforms, analytical platforms).

If this is you, then click that apply button!