Product Owner - Junior

Dexian; Ontario; On-site; CAD 55,000 - 75,000; Full time

Job summary

A leading provider of staffing and IT solutions, Dexian is seeking a skilled product management professional to join their team in Canada. The position entails managing stakeholder communications, ensuring efficient service delivery, and contributing to process improvements. Ideal candidates will possess strong organizational skills, a collaborative spirit, and a proactive approach to challenges. If you’re looking for an opportunity to make a meaningful impact, Dexian offers a dynamic environment for personal and professional growth.

Qualifications

• Minimum 2 years of in-office experience required.
• Strong organizational, prioritization and communication skills.
• Ability to resolve issues efficiently and contribute to process improvement.

Responsibilities

• Act as primary contact in product management, ensuring effective service delivery.
• Analyze data and provide insights and recommendations for strategic initiatives.
• Support change management activities and continuous improvement in business processes.

Skills

Strong organizational skills

Ability to prioritize based on urgency

Willingness to learn and collaborate

Discipline and follow-through

Trustworthiness

Proactive initiative

Education

Post-secondary education (any field)

Job description

Role Responsibilities:

• Represent product management as the primary contact.
• Support the execution of strategic initiatives in collaboration with internal and external stakeholders.
• Communicate with internal business partners and external customers regarding standard and non-standard inquiries.
• Monitor and track performance, addressing any issues that arise.
• Break down strategic problems, analyze data, and provide insights and recommendations.
• Gather and format data into regular and ad-hoc reports and dashboards.
• Support change management activities of varying scope and type, focusing on execution and sustainment.
• Ensure timely, accurate, and efficient service delivery.
• Resolve standard and straightforward issues; escalate non-routine issues to senior team members or managers.
• Serve as a problem-solving resource for internal stakeholders.
• Contribute to continuous improvement of business processes and participate in planning, testing, and implementing projects, products, or services.
• Process transactions and activities accurately and promptly, complying with regulatory and risk controls.
• Provide consistent, knowledgeable responses to stakeholder questions and requests.
• Follow documented policies and procedures to meet SLAs.
• Check and reconcile critical information for global markets to ensure accuracy and completeness.
• Analyze data to provide insights and recommendations.
• Identify and resolve issues timely or escalate as needed.
• Communicate and collaborate with stakeholders to achieve business objectives.
• Develop and maintain effective stakeholder relationships.
• Understand regulatory requirements and risks to maintain operational integrity.
• Assist in developing and implementing new processes and system changes.
• Support tool development and training delivery to enhance business results.
• Map out cross-team process flows.

Must Have Skills:

• Strong organizational skills.
• Ability to prioritize based on urgency.
• Post-secondary education (any field).
• Willingness to learn and collaborate.
• Discipline and follow-through.
• At least 2 years of in-office experience.
• Trustworthiness.
• Proactive initiative.

Nice to Have Skills:

• Fast learner.
• Experience working across teams.

Dexian is a leading provider of staffing, IT, and workforce solutions with over 12,000 employees and 70 locations worldwide. As one of the largest IT staffing companies and the 2nd largest minority-owned staffing company in the U.S., Dexian was formed in 2023 through the merger of DISYS and Signature Consultants. Our platform connects talent, technology, and organizations to produce impactful results and help individuals achieve their goals.

Dexian's brands include Dexian DISYS, Dexian Signature Consultants, Dexian Government Solutions, Dexian Talent Development, and Dexian IT Solutions. Visit https://dexian.com/ to learn more.

Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates regardless of race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.