Product Owner - Data & Business Intelligence

Trail Appliances BC; Richmond; Hybrid; CAD 110,000 - 150,000; Full time

Benefits offered by this job

Hybrid work

Competitive compensation

Professional development

Collaborative culture

Impact on the business

Job summary

Trail Appliances BC is seeking a Product Owner - Data & Business Intelligence to lead the roadmap for enterprise data, dashboards, and analytics. You will partner with Sales, Operations, Finance, and IT to translate business questions into actionable insights and measurable outcomes.

The role requires strong product thinking, BI know-how, and experience turning data into decisions. A hybrid work environment and a collaborative culture support your impact across the organization.

Qualifications

• 5+ years of product ownership, BI, analytics, or data product management
• Experience building roadmaps and prioritizing reporting demands
• Strong business analysis: discovery, requirements, user stories, KPI design
• Knowledge of semantic models, data quality, governance, and self-service analytics
• Experience defining metrics and aligning ownership on source systems
• Ability to validate source data and reconcile reporting outputs
• Excellent stakeholder management and communication

Responsibilities

• Own and maintain the roadmap for data products and dashboards
• Translate business needs into user stories, metrics, and acceptance criteria
• Collaborate with BI architects, data engineers, and analysts
• Lead workshops, backlog refinement, testing, and release activities
• Ensure data quality, governance, and secure access
• Drive adoption and measure business impact

Skills

Product ownership

Business intelligence

Analytics

Data product management

Requirements gathering

KPI design

Stakeholder management

Communication

Leadership

Tools

Power BI

Microsoft Fabric

Azure Data Services

SQL

DAX

Power Query

Dataverse

Job description

Our core values

Integrity – We do what’s right, even when no one is looking.

Improvement – We do it well. Then we do it better.

Caring – We put ourselves in others’ shoes.

Authenticity – We like people, not pretense.

Determination – We kick down walls.

At Trail Appliances, we're not just selling appliances. We're helping customers create homes they love, and we're constantly looking for better ways to serve them. As a family-owned Canadian company, we believe great ideas can come from anywhere, and we're committed to giving our teams the tools, technology, and support they need to do their best work.

We're looking for a Product Owner - Data & Business Intelligence to help shape how data drives decisions across our business. This is an exciting opportunity to lead the direction of enterprise reporting, analytics, KPIs, dashboards, and data products while working closely with teams across Sales, Operations, Customer Experience, Finance, Supply Chain, HR, and IT.

If you're passionate about turning business questions into actionable insights, enjoy bringing clarity to complex challenges, and believe that good data should drive better decisions, we'd love to hear from you.

What You'll Do

As our Product Owner - Data & Business Intelligence, you'll own the roadmap, backlog, adoption, and ongoing evolution of our data and analytics capabilities. You'll partner with stakeholders across the organization to ensure we are investing in the right reporting, metrics, and data products to support business outcomes.

• Own and maintain the roadmap and backlog for enterprise data products, dashboards, operational reporting, semantic models, self-service analytics, and related data quality initiatives
• Partner with business leaders and frontline teams to understand the decisions, measures, risks, and operational questions that data products must support
• Evaluate and prioritize requests based on business value, KPI impact, data readiness, effort, urgency, dependencies, regulatory requirements, and audience reach
• Translate business needs into user stories, metric definitions, acceptance criteria, security requirements, data expectations, and measurable outcomes
• Work closely with BI architects, data engineers, analysts, application owners, and subject-matter experts to deliver trusted and scalable analytics solutions
• Facilitate discovery workshops, KPI-definition sessions, backlog refinement, reporting rationalization, user acceptance testing, demonstrations, and release activities
• Challenge duplicate reports, conflicting metrics, spreadsheet-driven processes, and low-value requests in favour of governed, reusable, and scalable reporting solutions
• Lead business validation, testing, adoption, training, documentation, and post-launch measurement activities
• Monitor data quality, report usage, adoption, performance, business impact, and ongoing value realization
• Help establish and maintain practical governance practices that improve trust, consistency, and confidence in our data

What You Bring

We're looking for someone who combines strong product thinking, business analysis expertise, and a passion for helping people make better decisions with data.

Required Experience

• Five or more years of experience in product ownership, business intelligence, analytics, data product management, business analysis, reporting, process improvement, digital transformation, or related roles
• Experience Power BI, building and managing product roadmaps and prioritizing competing business and reporting demands
• Strong business analysis skills, including discovery, process mapping, requirements gathering, user stories, KPI design, acceptance criteria, and benefit measurement
• Working knowledge of modern BI and data concepts, including semantic models, dimensional modelling, data quality, lineage, governance, security, refresh cycles, and self-service analytics
• Experience defining business metrics and facilitating alignment on calculations, ownership, source systems, business rules, and intended use
• Experience partnering with technical teams to validate source data, reconcile reporting outputs, investigate defects, and ensure analytics are fit for decision-making
• Strong stakeholder management, facilitation, and consulting skills, including the ability to challenge assumptions and guide conversations toward business outcomes
• Experience leading testing, user acceptance, release readiness, training, documentation, and adoption activities
• Excellent communication skills with the ability to engage technical, operational, and executive audiences

Nice to Have

• Experience with Microsoft Fabric, Azure Data Services, SQL, DAX, Power Query, Dataverse, or comparable analytics platforms
• Experience working with enterprise systems such as Microsoft Dynamics 365, ERP, CRM, finance, warehouse, sales, commerce, or supply chain platforms
• Familiarity with star schemas, certified semantic models, data catalogues, row-level security, governance frameworks, and reporting lifecycle management
• Experience rationalizing legacy reports and spreadsheets, developing KPI dictionaries, supporting self-service analytics, or improving data literacy
• Microsoft certifications in Data & AI, Power BI, Fabric, Azure, Business Applications, or related technologies

Why Join Trail?

At Trail Appliances, you'll have the opportunity to influence how a growing Canadian organization leverages data to improve decision-making, operational performance, customer experience, and business outcomes.

You’ll join a collaborative team that values curiosity, continuous improvement, accountability, and practical innovation. You’ll be empowered to challenge the status quo, simplify complexity, and help create a data-driven culture across the organization.

Most importantly, you’ll work with people who genuinely care about one another, our customers, and the communities we serve.

What We Offer

• Competitive compensation and benefits package
• Hybrid work environment
• Opportunities for professional development and continuous learning
• A collaborative, supportive, and values-driven culture
• The opportunity to make a measurable impact on the future of our business

If you're excited about helping a business make smarter decisions through trusted data, meaningful insights, and modern analytics, we'd love to hear from you.

INDHP

We inspire possibilities, make shopping ridiculously easy, and help create special moments at home. Are you ready to meet your team?

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.