Product Owner

Sherweb; Sherbrooke; Hybrid; CAD 81,000 - 116,000; Full time

Benefits offered by this job

Salary review annually

Flexible benefits plan

Home internet allowance

Vacation time based on experience

Job summary

Sherweb seeks a Product Owner to lead the scrum team and drive our product backlog. You will align development with OKRs, engage stakeholders, and translate market needs into clear user stories and roadmap opportunities.

You will collaborate with Product Management and Development to optimize vendor integrations in our client portal, contributing to a strong client experience while expanding our marketplace.

Qualifications

• Minimum 2 years as Product Owner or Agile practitioner.
• Experience in product management.
• Technical diploma or degree in a relevant field.
• Familiarity with Agile processes and Azure DevOps.
• Strong communication and leadership skills.
• Knowledge of software development processes.
• MSP market knowledge is a plus.
• English fluency; French is an asset.

Responsibilities

• Lead the scrum team as the Product Owner.
• Ensure alignment with OKRs and product backlogs.
• Foster client feedback loops and market knowledge.
• Provide vision and direction to Agile team and stakeholders.
• Contribute to product roadmap and growth opportunities.
• Create engaging user stories with team tech input.
• Maintain and prioritize the product backlog by value/ROI.
• Stay current with Agile/Scrum best practices.

Skills

Product Owner

Agile

Product management

Technical background

Agile processes

Communication

Leadership

Software development process

Analytical thinking

MSP market knowledge

English fluency

French is an asset

Education

Technical diploma or degree

Tools

Azure DevOps

Job description

Work location: Remote/Hybrid (Quebec Province)

Here’s What We Do And Why We Do It. Simply put, we will work together to simplify businesses' IT with Cloud technology so they can focus on what really matters, making people’s lives better. Discover how we do that here: www.sherweb.com/about/ .

Work location: Remote/Hybrid (Quebec Province)

Here’s What We Do And Why We Do It. Simply put, we will work together to simplify businesses' IT with Cloud technology so they can focus on what really matters, making people’s lives better. Discover how we do that here: www.sherweb.com/about/ .

Here’s how you will contribute to the success of the company

You will work closely with the Product Management and Development teams to expand and optimize vendor integrations within our client portal. You will be responsible for enabling the growth of our marketplace by balancing technical requirements and stakeholder needs to create a positive client experience.

In collaboration with the Scrum Master, you will bring rigor and organization to the development process through clear storytelling and documentation. You will ultimately be the champion of your product and be responsible for communicating our goals, objectives, pain points, and needs.

Here’s what your day-to-day will look like in this role

• Lead the scrum team as the Product Owner.
• Ensure development efforts align with company and product-specific OKRs.
• Foster and improve the client feedback loop to develop a deep knowledge of your market and to ensure products respond to market demands.
• Provide vision and direction to the Agile development team and stakeholders throughout the project.
• Contribute to the product vision, roadmap and growth opportunities, in collaboration with other stakeholders.
• Create engaging user stories by merging your analysis with the technical knowledge of the team.
• Work closely with stakeholders to create, maintain and prioritize a product backlog according to business value or ROI.
• Keep up to date with Agile/Scrum best practices and new trends.

Here’s what you need to have and master to get the job

• Minimum 2 years of experience as a Product Owner or Agile practitioner (an active certification is an asset).
• Experience in product management.
• Technical diploma, certification or degree, or similar relevant field experience.
• In-depth knowledge of Agile processes and principles, including tools (e.g., Azure DevOps).
• Outstanding communication, presentation and leadership skills.
• In-depth knowledge of the software development process (story writing, specs, documentation).
• Sharp analytical, creative thinking and problem-solving skills.
• Knowledge of the Managed Service Provider (MSP) market is a major asset.
• Fluent in English. French is an asset.

Benefits Of Working At Sherweb

Sherweb is, above all, an environment where the needs of our customers are at the heart of our actions. We are committed to living our values of passion, teamwork and integrity every day.

A fast-paced work environment that adapts to you

• A friendly and diverse work culture with inclusion and equality at the heart of our actions
• State-of-the art technology and tools
• A results-oriented culture where talent, action, and thinking outside the box are given due recognition
• Annual salary review based on performance
• Generous and caring colleagues of various professional and cultural backgrounds

A Flexible Total Compensation Offer

• A base salary ranging between 81 270$ and 116 100$ annually
• Vacation time that considers your previous experience
• Advanced paid hours to recharge your batteries (holidays and mobile days)
• Flexible benefits plan that adapts to your needs
• Flexible savings fund options
• A monthly home internet allowance

Considerable growth opportunities

• A career path with opportunities to learn and grow
• Proximity to your direct manager and open, honest communication to support your development
• Multiple initial and on-the-job training opportunities and tools to track your progress and help you scale up in your career

Last but not least: “Sherweblife” - a rich calendar of activities that allow us to gather virtually and face-to-face throughout the year

At Sherweb, we believe in pay transparency and fairness. The salary range provided is intended to give an indication of what you might expect for this role. However, we recognize that each candidate brings a unique set of skills and experiences. As such, the final compensation package will be tailored to reflect the specific qualifications and expertise of the chosen candidate, ensuring that we remain competitive and equitable in our offerings.

Reasons for the requirement of English: Sherweb has international customers and fluency in English is the only way to ensure proper service delivery to them. The main tasks related to this position require written and oral communication with an English-speaking clientele at all times.