Product Owner

Halifax Harbour Bridges; Dartmouth; On-site; CAD 73,000 - 92,000; Full time

Benefits offered by this job

Competitive salary

Group health benefits

Pension plan

Professional development

Employee assistance program

Collaborative work environment

Meaningful projects

Job summary

Halifax Harbour Bridges (HHB) is seeking a Product Owner to shape and deliver software products that support HHB’s business and operations. You will translate needs into priorities, guide solutions from discovery through delivery, and work with multiple teams and vendors to prioritize value.

The role requires a post-secondary degree and at least five years in business analysis or product management within an enterprise setting, with strong agile experience and excellent communication skills.

Qualifications

• Minimum five years of experience in business analysis, product ownership, or product management delivering technology solutions in an enterprise environment.

Responsibilities

• Develop and maintain product vision, strategy, roadmaps, priorities, and success measures aligned with organizational objectives.
• Gather, analyze, and document business and product requirements through user stories, use cases, process flows, acceptance criteria, and other supporting documentation.
• Manage and prioritize product backlogs based on value, customer needs, risk, regulatory requirements, dependencies, and resources.
• Collaborate with stakeholders, development teams, UX/UI resources, vendors, and SMEs throughout the product lifecycle.
• Participate in agile delivery activities including sprint planning, backlog refinement, reviews, retrospectives, and release planning.
• Coordinate UAT, release readiness, change management, training, and knowledge-transfer activities.
• Monitor product performance, feedback, usage data, service levels, and KPIs to identify improvement opportunities.
• Manage vendor relationships and procurement activities, including defining requirements and evaluating solutions.
• Ensure requirements and delivery consider security, privacy, accessibility, integration, and standards.

Skills

Agile delivery

Backlog management

Requirements gathering

Stakeholder communication

Analytical thinking

Education

Post-secondary degree in Computer Science / Software Engineering / IT / Business Administration

Tools

Microsoft 365

Job description

Halifax Harbour Bridges (HHB), a division of Link Nova Scotia, operates and maintains the Angus L. Macdonald and A. Murray MacKay Bridges, supporting over 38 million crossings every year. We’re committed to providing safe, efficient, and cost-effective cross-harbour transportation and safety is at the centre of everything we do. It’s a shared responsibility across our entire team.

Reporting to the Integrated Technology and Electronic Services Manager, the Product Owner will shape and deliver software products and applications that support HHB’s business and operational needs. As the voice of internal and external customers, you will work with business units, technical teams, and vendors to set product direction, translate needs into priorities, and guide solutions from discovery through delivery and continuous improvement.

Essential Duties and Responsibilities

• Develop and maintain product vision, strategy, roadmaps, priorities, and success measures aligned with organizational objectives.
• Gather, analyze, and document business and product requirements through user stories, use cases, process flows, acceptance criteria, and other supporting documentation.
• Manage and prioritize product backlogs based on business value, customer needs, risk, regulatory requirements, dependencies, and available resources.
• Collaborate with business stakeholders, development teams, UX/UI resources, vendors, and subject matter experts throughout the product lifecycle.
• Participate in agile delivery activities, including sprint planning, backlog refinement, reviews, retrospectives, and release planning.
• Coordinate user acceptance testing, release readiness, change management, training, and knowledge-transfer activities.
• Monitor product performance, customer feedback, usage data, service levels, and other key performance indicators to identify opportunities for continuous improvement.
• Manage product-related vendor relationships and support procurement activities, including defining requirements, evaluating solutions, monitoring service performance, and escalating issues as appropriate.
• Ensure product requirements and delivery consider security, privacy, accessibility, integration, operational support, organizational policies, and applicable standards.
• Perform other duties as assigned.

Requirements

• Post-secondary degree or diploma in Computer Science, Software Engineering, Information Technology, Business Administration, or a related discipline, or an equivalent combination of education and experience.
• Minimum of five years of relevant experience in business analysis, product ownership, or product management, delivering technology solutions within an enterprise environment.
• Demonstrated experience delivering IT solutions that address organizational and business needs.
• Experience with agile delivery practices, backlog management, requirements gathering, and requirements-management tools.
• Working knowledge of business modelling techniques such as use cases, cross-functional process flows, and wireframes.
• Knowledge of enterprise business and operational platforms, such as financial, customer-facing, reporting, or other systems that support organizational services and operations.
• Strong analytical, critical-thinking, problem-solving, documentation, and decision-making abilities.
• Excellent written and verbal communication, facilitation, consultation, and presentation skills, including the ability to communicate technical concepts to varied audiences.
• Strong working knowledge of Microsoft 365, including Outlook, Excel, Word, Visio, and Project.
• Assets include a product ownership or product management certification, such as Certified Scrum Product Owner (CSPO), and experience applying UX/UI principles in product delivery.
• Legally eligible to work in Canada
• A valid Class 5 Driver’s Licence is required.

Position details

• This is one full-time, permanent, non-union position working 35 hours per week, Monday to Friday.
• Occasional on-call response and planned or unplanned work outside regular hours may be required to support operational needs. This work will be compensated in accordance with HHB policy.
• The annual salary range for this position is $73,376 - $91,720.

What HHB Offers

• Competitive salary and a comprehensive total rewards package.
• Comprehensive benefits package such as Group Health, Dental, and Disability benefits.
• A fantastic defined-benefit pension plan
• Professional development and learning opportunities
• Employee and Family Assistance Program
• A collaborative and supportive work environment
• Opportunities to contribute to meaningful projects and organizational initiatives
• Commitment to employee well-being, accessibility, equity, diversity, and inclusion

Working conditions

This position is primarily based in an HHB office environment and involves minimal physical effort. The work requires sustained attention when gathering and documenting requirements, reviewing product and procurement materials, analyzing performance information, facilitating meetings, conducting testing, and preparing reports and recommendations. At times, the role must manage competing priorities, stakeholder or vendor issues, and complex or time-sensitive matters. Periodic work outside regular business hours may be required to support product releases, implementations, or issue resolution.

Employment Equity Statement

HHB is committed to fostering an equitable, diverse, inclusive, and accessible workplace where employees feel respected, valued, and able to contribute. We welcome applications from qualified candidates with diverse backgrounds, experiences, perspectives, and identities. Accommodation is available throughout the recruitment and selection process upon request.

Employment is conditional upon satisfactory reference checks, background checks, and confirmation of eligibility to work in Canada. Personal information is collected in accordance with the Freedom of Information and Protection of Privacy Act and used solely for recruitment purposes.

HHB appreciates all applications; however, only candidates selected for interviews will be contacted.