Product Owner

Fishtank Consulting; Calgary; Hybrid; CAD 80,000 - 110,000; Full time

Job summary

A technology-first consulting organization based in Calgary is seeking a dynamic Product Owner. The successful candidate will lead product development for web projects, ensuring effective communication and project management while fostering strong client relationships. Fishtank offers a supportive work environment with excellent benefits, remote work options, and a focus on employee well-being.

Benefits

Great health coverage (fully paid by Fishtank)

RRSP matching program

Vacation and flex days

Friendly and supportive environment

In-person and virtual social activities

Paid training

Remote-work

Qualifications

• Proven experience as a Product Owner in web design projects.
• Exceptional interpersonal and communication skills.
• Strong leadership and problem-solving abilities.

Responsibilities

• Lead and own the product development process.
• Conduct discovery sessions to gather client requirements.
• Manage project planning meetings and maintain documentation.

Skills

Communication

Project Management

Customer Service

Problem Solving

Leadership

Tools

Project Management Methodologies

Job description

We are seeking a dynamic and proactive Product Owner to join our team. The Product Owner will play a crucial role in leading and owning the product development process, ensuring successful delivery of web design and development projects.

Fishtank operates in the enterprise space. We work with lots of great organizations, great brands and great people. Our customers expect us to use the latest technology to create original, thoughtful & transformative experiences for their customers. Interested?

Responsibilities (Short Term) :

• Foster strong relationships with stakeholders, team members, and clients, demonstrating excellent social and communication skills.
• Display a natural curiosity and a keen interest in understanding the processes involved in web design and development.
• Utilize a customer service background to provide exceptional client support and maintain customer satisfaction.
• Leverage recent agency or consulting experience to contribute valuable insights and perspectives during project engagements.
• Demonstrate proficiency in web development project management and possess a solid understanding of project requirements, documenting them effectively.
• Collaborate with the team to assist in various project aspects, including content authoring and testing.

Responsibilities (Long Term) :

• Conduct discovery sessions with clients to gather and elicit detailed requirements, ensuring a thorough understanding of project objectives.
• Take ownership of project planning meetings, breaking down designs and incorporating additional requirements into a backlog for efficient project management.
• Engage in high-level discussions regarding the product suite and its capabilities, contributing strategic insights and recommendations.
• Provide project support and potentially manage smaller projects, ensuring successful and timely delivery.
• Deliver training sessions to clients, empowering them to effectively utilize the developed solutions.
• Create comprehensive project documentation as required, ensuring clear communication and knowledge transfer.

Requirements :

• Proven experience as a Product Owner or similar role in web design and development projects.
• Exceptional interpersonal and communication skills, with a strong ability to build relationships and collaborate effectively.
• Demonstrated natural curiosity, with an inquisitive mindset and an interest in understanding how things work.
• Solid customer service background, enabling you to provide exceptional support to clients.
• Recent experience in an agency or consulting environment, contributing valuable insights and approaches.
• Proficiency in project management methodologies and tools, ensuring effective documentation and requirement ownership.
• Strong leadership skills, with the ability to take ownership and drive projects forward.
• Excellent problem-solving skills and the ability to think strategically about project requirements and objectives.
• Flexibility and adaptability to assist in various areas of the project as needed.

Who Is Fishtank?

Fishtank is a technology-first consulting organization, sort of like a digital agency but with different DNA. We are laser focused on being leading implementers of the Sitecore (enterprise CMS, CDP, DAM, Personalization) and Coveo (search & AI) platforms. This focus helps create the opportunity for us to work with some of the most notable organizations across North America.

We are headquartered in Calgary, Alberta and are 100% Canadian.

There is nothing more important to us than our people.

What Does Fishtank Offer?

• Great health coverage (fully paid by Fishtank)
• RRSP matching program
• Vacation and flex days
• Friendly and supportive environment
• In-person and virtual social activities
• Paid training
• Remote-work

If you are a motivated individual with a passion for web design and development, excellent interpersonal skills, and a drive to take ownership and lead projects to success, we encourage you to apply for the position of Product Owner. Join our team and contribute to the growth and success of our organization.

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