Product Operations Specialist - 6 Month Contract

Citylitics; Toronto; On-site; CAD 50,000 - 70,000; Full time

Job summary

A leading data and infrastructure firm in Toronto is looking for a Product Operations Specialist. In this role, you will support product roadmap execution, collaborate with teams, and conduct market research. Ideal candidates are tech-savvy with analytical skills and a strong interest in product management. You will gain valuable hands-on experience and contribute to innovative solutions in sustainable public infrastructure.

Benefits

Mentorship opportunities

Professional growth

Skill development

Qualifications

• Strong interest in product management and technology.
• Familiarity with basic software applications.
• Ability to learn quickly and adapt to a fast-paced environment.

Responsibilities

• Assist Product Managers in executing the product roadmap.
• Collaborate with various teams to understand product development.
• Conduct market research to identify new opportunities.
• Participate in sprint planning and reviews.

Skills

Interest in product management

Analytical skills

Communication skills

Problem-solving skills

Adaptability

Tools

Microsoft Office Suite

Google Workspace

SQL

Job description

We are looking for a Product Operations Specialist to join our Citylitics team. This position offers a unique opportunity to gain hands-on experience in product operations within a fast-paced, collaborative environment. You will work closely with the Product and Development teams, aligning and guiding product roadmap decisions while gaining valuable product management experience.

What Will You Accomplish?

1. Product Roadmap Support:

• Assist Product Managers in building and executing the product roadmap, gaining exposure to strategic planning.
• Learn to prioritize features based on our framework and manage the product backlog under guidance.

Cross-Functional Collaboration:

• Collaborate with development, design, operations, and marketing teams to understand the product development lifecycle.
• Participate in cross-functional meetings and contribute to discussions on product market fit.

Market Research and Analysis:

• Conduct market research to identify new opportunities and learn to analyze market trends.
• Learn to synthesize data and present findings clearly and concisely.

Strategy:

• Assist in analyzing and synthesizing feedback from stakeholders, users, and customers to understand how feedback influences product strategy.
• Learn to document and organize user feedback.

Agile Development and Testing:

• Participate in sprint planning, review, and retrospectives to learn agile development methodologies.
• Conduct user acceptance testing, report and validate bugs, and learn to provide constructive feedback.

Documentation and User Stories:

• Learn to write effective user stories.
• Learn to document effective product specifications.

Other duties as assigned.

Qualifications:

• Strong interest in product management and technology.
• Familiarity with basic software applications (e.g., Microsoft Office Suite, Google Workspace).
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Ability to learn quickly and adapt to a fast-paced environment.
• Willingness to learn and contribute to a team environment.
• Basic understanding of agile methodologies is a plus.
• SQL experience and data analysis skills are a plus.

Why Citylitics?

• This is a rare opportunity to influence positive change within one of the biggest societal challenges of our generation: sustainable public infrastructure.
• You get to support a disruptive solution with a compelling value proposition into an industry that is eager to hear from you and in a market with no direct competition.
• We operate at the intersection of infrastructure, scaleup, and data science/AI. Our team is unique in Toronto.
• There is no corporate bureaucracy here. You will accomplish more in a few months than in years at a large, entrenched tech company.
• We believe Data and AI will play a crucial role in our future. We provide team members with access to Generative AI tools and our full Data Universe to boost productivity and foster innovation.
• We offer mentorship, professional growth, skill development, and internal promotion opportunities.
• We work hard, play together, and celebrate our wins as a team! Our mission is to solve infrastructure challenges while enjoying the journey.

  Citylitics is an equal opportunity employer committed to diversity, inclusion, and providing a safe, accepting workplace where everyone can grow.