Product Operations Lead | Niagara Outlet

lululemon; Niagara-on-the-Lake; On-site; CAD 100,000 - 125,000; Full time

Job summary

A leading performance apparel company in Ontario is seeking a Product Operations Lead to oversee product operations and inventory management in-store. The candidate will collaborate with the store leadership, engage team members, and ensure excellent guest experiences. Requirements include 1 year of relevant experience, with preferences for inventory management and leadership skills. Salary ranges from $22.75 to $26.17 per hour, plus bonuses and benefits.

Benefits

Health and dental benefits

Paid time off

Generous employee discount

Fitness and yoga classes

Professional development courses

Qualifications

• 1 year of work experience required.
• Experience with inventory management preferred.
• Experience in leading teams is beneficial.

Responsibilities

• Lead inventory processing and manage product operations.
• Coordinate with store leadership to implement product strategy.
• Engage team members during inventory management.

Skills

Inventory management

Leadership

Adaptability

Collaboration

Problem-solving

Education

High school diploma/GED/equivalent

Job description

Overview

lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. We focus on technical fabrics, functional design, and creating transformational products and experiences that support people in moving, growing, connecting, and being well. We are committed to an equitable, inclusive and growth-focused environment for our people.

Job Summary

The Product Operations Lead is part of the store leadership team responsible for executing the store product strategy, including product operations and inventory management. They lead inventory shifts, oversee all back of house (BOH) product operations, and ensure both the floor and BOH are stocked and well-organized. The Product Operations Lead provides input to team member performance evaluations, recommendations into store hiring decisions, and acts as Supervisor on Duty (SOD) while leading inventory shifts. The role also oversees and delivers a world-class guest experience when scheduled to work on the floor.

Core Responsibilities Of The Job

• Collaborate with store leadership to bring product strategy to life.
• Proactively plan, prioritize, manage, and lead inventory processing and accuracy activities in accordance with standard operating procedures (SOPs).
• Ensure execution of product actions (e.g., pull backs, consolidations, repricing).
• Engage team members in inventory management by creating a fun and productive atmosphere for the shift.
• Monitor product levels and communicate findings to support sell-through strategy and optimal product availability for the guest.
• Review and interpret daily business data and metrics to inform actions, e.g., analyzing product sell-through data to provide recommendations to store leadership regarding product focus or pricing for outlets.
• Participate in the store’s hiring process, including recruitment, selection and hiring recommendations, onboarding, and training.
• Address team member performance and support their ongoing learning and development with direct feedback, in-the-moment recognition, coaching, demonstrations, and hands-on experiences.
• Contribute to a respectful and inclusive team environment by establishing supportive working relationships with team members.
• As Supervisor on Duty during store open hours, lead from the floor to ensure guests receive technical product education and a world-class guest experience.

Job Requirements

Eligibility

• Must be legally authorized to work in the country in which the store is located.
• Must have the ability to travel to assigned store with reliable transportation.

Schedule/Availability

• Work schedule can vary based on store needs.
• Shifts typically include mornings, afternoons, evenings, weekends, and holidays.
• During peak periods or special events, schedule may include early mornings or late nights/overnights for some team members.

Experience

• 1 year of work experience.
• Some experience with inventory management, product or visual merchandising, stocking, or planning and logistics including using business technology to accomplish work.
• Some experience in leading, mentoring, delegating or process implementation with others.

Job Assets (Nice to Have; Not Required)

• Education: High school diploma/GED/equivalent, or above.
• Experience in retail, sales, distribution center, or warehouse operations; reviewing and interpreting business reports and metrics to inform action.
• For experiential stores with food/beverage service only: Food safety and/or liquor service certification.

What We Look For

• Inclusion & Diversity: Creates/supports an inclusive environment that values/celebrates differences.
• Integrity: Behaves in an honest, fair, and ethical manner.
• Adaptability/Agility: Navigates uncertainty and ambiguity and can change priorities in a fast-paced environment; recovers quickly from setbacks.
• Leadership: Able and willing to lead and inspire others; motivates, empowers, develops, and directs people as they work.
• Collaboration and Teamwork: Works productively with others to achieve common goals; seeks connections, partnerships, and diverse perspectives.
• Decision Making/Problem Solving: Identifies opportunities for improvement; evaluates alternatives and makes effective, timely decisions.
• Planning and Organizing: Plans and organizes work clearly and efficiently to align with priorities.
• Interactive Communication: Conveys information effectively and understands information shared during interactions.

Work Context (Environment, Interactions, Physical)

• Work involves moving through the store, sometimes in front-of-house with bright lights and loud music, and sometimes in back-of-house with no windows or natural light.
• Work is accomplished as part of a team, sometimes independently, and sometimes using a computer or other technical devices.
• May involve moving boxes up to 30 lbs (13.6 kg) or using ladders to reach materials.
• For experiential stores with food/beverage service only: may involve using industrial kitchen equipment and exposure to heat.

Compensation & Benefits Package

Base Pay Range: $22.75 - $26.17/hour, subject to minimum wage in the location

Target Bonus: $2.00/hour

Total Target Base Pay Range: $24.75 - $28.17/hour

lululemon’s compensation offerings are grounded in a pay-for-performance philosophy that recognizes exceptional individual and team performance. The base pay offered is based on market location and may vary depending on job-related knowledge, skills, experience, and internal equity. As part of our offerings, employees in this position may be eligible for our competitive bonus program and equity offerings, subject to program eligibility requirements.

At lululemon, investing in our people is a top priority. We strive to create an inclusive environment and to support career development, wellbeing, and personal growth. Our total rewards offerings include:

• Extended health and dental benefits, and mental health plans
• Paid time off
• Savings and retirement plan matching
• Generous employee discount
• Fitness and yoga classes
• Parenthood top-up
• Development course offerings
• People networks, mentorship programs, and leadership series

Note: Incentive programs, benefits, and perks have eligibility requirements. The company reserves the right to alter these programs at any time without notice.

À propos de nous / Qui nous sommes

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