Product Operations Lead | 4th Street

lululemon; Calgary; On-site; CAD 100,000 - 125,000; Full time

Job summary

A leading performance apparel company is seeking a Product Operations Lead in Calgary. The successful candidate will manage inventory, oversee product operations, and lead the store team to deliver an exceptional guest experience. This role requires strong leadership and communication skills, alongside a commitment to fostering an inclusive environment.

Benefits

Health and Dental Benefits

Paid Time Off

Retirement Matching

Employee Discounts

Fitness Classes

Development Courses

Mentorship Programs

Leadership Programs

Qualifications

• At least 1 year of work experience, preferably in inventory management or retail.
• Experience in leadership or mentoring is beneficial.
• High school diploma or higher education preferred.

Responsibilities

• Lead inventory management and back-of-house operations.
• Collaborate with store leadership to implement product strategies.
• Provide coaching and feedback to team members.

Skills

Inventory Management

Leadership

Team Motivation

Communication

Problem-Solving

Education

High school diploma or higher

Job description

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Who We Are

lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. We focus on technical fabrics and functional design to create products and experiences that support movement, growth, connection, and well-being. Our success stems from our innovative products, store presence, commitment to our people, and community connections. We aim to foster positive change and build a healthier, inclusive, and growth-oriented environment for our team.

Job Summary

The Product Operations Lead is part of the store leadership team, responsible for executing the store product strategy, including inventory management and product operations. They lead inventory shifts, oversee back-of-house (BOH) operations, and ensure the sales floor and BOH are well-stocked and organized. They contribute to team performance evaluations, hiring recommendations, and act as Supervisor on Duty (SOD) during inventory shifts. The role also involves delivering a world-class guest experience when on the sales floor.

Core Responsibilities

• Collaborate with store leadership to implement product strategies.
• Plan and manage inventory activities to ensure accuracy and efficiency.
• Execute product actions such as pullbacks, consolidations, and repricing.
• Engage and motivate team members in inventory management tasks.
• Monitor product levels and communicate insights to support sales and availability.
• Analyze sales data to inform product focus and pricing strategies.
• Participate in hiring, onboarding, and training of team members.
• Provide ongoing feedback and coaching to support team development.
• Promote a respectful and inclusive team environment.
• Lead from the floor during store hours as Supervisor on Duty to ensure excellent guest service and product education.

Job Requirements

• Legal authorization to work in the store’s country.
• Reliable transportation to the store location.

Schedule / Availability

• Varied shifts based on store needs, including mornings, afternoons, evenings, weekends, and holidays.
• Potential for early mornings or late nights during peak times or special events.

Experience

• At least 1 year of work experience.
• Experience with inventory management, visual merchandising, stocking, or logistics.
• Leadership or mentoring experience preferred.

Additional Assets

• High school diploma or higher education preferred.
• Experience in retail, sales, distribution, or warehouse operations.
• Food safety or liquor service certification for experiential food / beverage stores.

Desired Skills and Traits

• Supportive of inclusion and diversity.
• Honest, ethical, and fair behavior.
• Flexible and adaptable in a fast-paced environment.
• Leadership desire and ability to inspire others.
• Collaborative and team-oriented mindset.
• Strong decision-making and problem-solving skills.
• Effective planning and organizational skills.
• Clear and interactive communication skills.
• Moving through the store, sometimes in bright, noisy areas or in quieter back areas.
• Work involves teamwork and independent tasks, including use of computers and technical devices.
• Physical activity may include moving boxes up to 30 lbs and using ladders.
• Food / beverage stores may involve handling kitchen equipment and exposure to heat.

Base pay : $23.75 - $27.33 / hour, plus a target bonus of $2.00 / hour, totaling $25.75 - $29.33 / hour. Benefits include health and dental, paid time off, retirement matching, employee discounts, fitness classes, parental support, development courses, mentorship, and leadership programs. Eligibility varies, and offerings may change.