Product Operations Analyst New Canada - Remote

SSB BART Group; Canada; On-site; CAD 60,000 - 100,000; Full time

Job summary

An innovative company is seeking a Product Operations Analyst to join their mission of enhancing digital accessibility. This full-time role offers a unique opportunity to impact strategic decision-making through data analysis and collaboration across various teams. The successful candidate will leverage their analytical skills to translate complex datasets into actionable insights, driving product strategy and fostering a culture of inclusivity. With a focus on professional development and a commitment to work-life balance, this position promises both personal and professional growth in a dynamic environment.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

Fitness Reimbursement

Flexible Time Off

401(k) Plan

Personal Development Investment

Qualifications

• 3+ years of experience in data-driven decision-making.
• Hands-on experience with reporting tools for data visualization.

Responsibilities

• Collaborate across teams to ensure data availability.
• Analyze datasets to provide actionable insights.

Skills

Data Analysis

Problem Solving

Critical Thinking

Statistical Analysis

Communication

Education

Bachelor's Degree in Mathematics

Bachelor's Degree in Data Science

Bachelor's Degree in Statistics

Tools

Amazon QuickSight

Amplitude

Job description

Join the team revolutionizing the digital accessibility industry

Here at Level Access, our mission is to enable all people to live their best lives through access to technology. Our values are:

Be the change

Our work at Level Access helps open the digital world to everyone. But in order to help make that change, we must first be the change.

Boldly go

Our success requires us to be bold—in the goals that we set and how we act on them. But we are accountable. We own our bold ideas—and their outcomes.

Bring the energy

We are responsible for the type of energy we bring to every situation. And we approach our world-changing work with an achievement focused, no-limits mindset.

Build together

We are united by a bold, energizing mission, and success is not a one-person job. Our commitment to working and building together makes our work possible.

A few of our employee benefits

Staying well

Well-being perks include medical, dental, and vision insurance, plus fitness reimbursement.

Recharging

We honor flexible time off because we don’t just believe in work-life balance, we practice it.

We collaborate seamlessly and support each other from every corner of the world. And we like it that way.

Retirement

We have an established a 401(k) plan with an employer match.

Learning

We invest in personal development because being the best in the business is important to us.

Who we need

We look for candidates who are positive, passionate, flexible, professional, and respectful, and who will contribute to our culture of inclusivity with their unique perspectives. If you’re one of them, here are the positions we’re looking to fill:

The Product Operations Analyst supplies data-driven insights to the Product leadership team, surfaces customer problems and opportunities to inform the product strategy and performs deep analysis of the organization’s data inputs. We are looking for a team member to seize a rare opportunity to impact a high-growth company that’s already transforming the business's value of digital accessibility!

As a member of the Product team, you will enable strategic and product decision-making. We are a crucial connection between teams, facilitating teamwork, defining the problem space, driving alignment, thereby enabling Level Access to develop comprehensive solutions. The successful candidate demonstrates curiosity for problem solving; striving towards optimizing strategy.

Responsibilities:

• Collaborating with different functions across the organization (Engineering, Customer Success, Sales, Marketing, Finance, HR) to ensure availability of cross-functional data
• Applying cross-functional data to correlate trends and identify patterns. Build proposals recommending strategic actions and present to the Product and leadership teams.
• Analyze and translate complex cross-functional datasets into understandable narratives and actionable recommendations.
• Advocating for best practices in tools and instrumentation (e.g., addressing data integrity issues).
• Preparing business reports and/or dashboards sharing information on a regular basis cadence to inform product strategy.
• Automating data correlation, analysis, and reporting at every opportunity.
• Develop and maintain data models, dashboards, and reports to visualize data and track key performance metrics.
• Proactively democratize insights enabling Product to prioritize and define the roadmap for the team, identifying areas for significant impact, growth, and investment.

Qualifications:

• Proven experience (more than 3 years) applying data to inform strategic decisions.
• Comfort working in dynamic and sometimes ambiguous environments.
• Hands-on experience with reporting tools that allow for dashboard creation, reporting, and data visualization; Amazon QuickSight and Amplitude is a plus
• Shown ability to synthesize data into compelling narratives. This would require excellent analytical, problem-solving, and critical-thinking skills
• Experience handling and prioritizing work across multiple teams
• Knowledge of statistical analysis, aggregations or forecasting (as a plus)

Preferred Qualifications

• A Bachelor’s degree or equivalent, Mathematics, Statistics, Data Science, Computer Science, or related field.
• Understanding of statistics and experimentation methodologies.
• Adoption or familiarity in using AI or AI-assisted solutions.

Application Process

If you thrive in a fast-paced, early-stage product development environment and are eager to make a significant impact in the field of accessibility, we would love to hear from you. This is a full-time salaried position with a competitive benefits package, including bonus opportunities and unlimited vacation/FTO. Salary is commensurate with experience. Are you interested in immediate consideration? If so, please submit your resume to be considered for this role. We are waiting for your application!

Level Access is committed to workforce diversity. Equal Opportunity Employer. Copyright 2025, Level Access. All rights reserved.

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