Product Mgmt Lead Analyst - Digital Platforms - VP

Citigroup Inc.; Toronto; On-site; CAD 112,000 - 162,000; Full time

Job summary

Citigroup Inc. in Toronto seeks a senior Product Management Lead Analyst to drive product plans, strategies and cross‑functional execution.

You will develop strategic roadmaps, oversee product launches, assess competitive trends and coordinate with marketing, analytics and client experience to grow market share.

The role emphasizes risk‑aware decision making, leadership of product initiatives and collaboration with Sales, Technology and Operations on digital platforms.

Qualifications

• 6–10 years of relevant experience
• Knowledge of marketing, credit, acquisitions, product development and analytics
• Ability to work unsupervised and adjust priorities quickly
• Ability to work under pressure with deadlines
• Clear and concise written and verbal communication
• Strong analytical and problem-solving skills

Responsibilities

• Develop and analyze strategic product roadmaps, launches, and marketing inputs.
• Support day-to-day product management, prioritization and obstacle removal.
• Execute value propositions, pricing, targeting, and channel strategies.
• Provide on-the-job guidance and training to new team members.
• Oversee market research and identify opportunities and threats.
• Contribute to revenue, expense targets and product financial performance.
• Incorporate risk awareness and regulatory compliance in decisions.

Skills

Marketing knowledge

Credit knowledge

Product development

Analytics

Independent work

Communication skills

Problem solving

Education

Bachelor’s degree/University degree

Master’s degree preferred

Job description

The Product Management Lead Analyst is a senior level position responsible for the development of product plans, strategies and tactics in coordination with the Product Management team. The overall objective of this role is to coordinate the promotion of products to develop new markets, increase share of market and obtain competitive position.

Responsibilities:

• Assist in development and analysis of strategic product roadmaps, product enhancement and development, product launches, and product marketing to gain maximum benefit from each product, as well as review surveys and analyze competitive industry landscapes to identify relative trends, threats, and opportunities for product managers
• Participate in day-to-day product management for core products such as product delivery, client experience, and client communication strategies as well as help the team prioritize, negotiate, and remove obstacles to achieve business results
• Execute client value propositions, positioning, segmentation, pricing, targeting, channel strategies, and competitive differentiation to achieve preferred status as a partner to Citi clients
• Provide informal guidance or on-the-job training to new team members
• Oversee client and competitor market research, develop product innovation roadmap, and assist product managers in addressing fundamental trials of product commoditization to create an advanced set of solutions
• Contribute to achievement of acquisition targets, product financial performance, revenue performance, and expense management goals as well as oversee identification and execution of opportunities and gaps business plans
• Implement team procedures, client problem resolution, and client management
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Recommended Qualifications:

• 6-10 years of relevant experience
• Knowledge of marketing, credit, acquisitions, product development, and/or analytics
• Ability to work unsupervised and adjust priorities quickly as circumstances dictate
• Ability to work under pressure and manage deadlines or unexpected changes in expectations or requirements
• Consistently demonstrates clear and concise written and verbal communication
• Demonstrated analytical skills
• Demonstrated problem-solving and decision‑making skills

Education:

• Bachelor’s degree/University degree. Master’s degree preferred

• Working Environment: office setting, minimal travel required.
• Effort: minimal physical effort required.

• The role demands direct engagement with local clients and sales teams, deep knowledge of Canadian regulations, and real‑time collaboration with technology and operations teams.
• Manage corporate, financial institution, and public sector client demands across Digital Onboarding, CitiDirect, file‑based solutions, host‑to‑host connectivity, API integrations, Billing and Statements.
• Owns the local digital platforms product roadmap, driving digital adoption and managing Canadian Digital Platforms disciplines - utilizing scorecard and digital index analysis to proactively anticipate client issues and uncover product opportunities.
• Proximity to the local market is essential to support client onboarding, RFP responses, and go‑to‑market activities in close coordination with Sales, product partners, and technology teams, while serving as the local product voice in regional and global forums.
• Demonstrate foundational knowledge of Artificial Intelligence (AI) concepts and emerging technologies, with the ability to identify AI‑driven opportunities to enhance digital product capabilities, improve client experience, and support data‑informed decision‑making.

Automated Processing and AI

We use automated processing, including artificial intelligence, for our legitimate business interests (or our reasonable and appropriate business purposes) to identify and align the candidate's skills and abilities with a specific job opening. Additionally, if you so choose, or consent, we can match your skills and abilities to other suitable roles at Citi.

Importantly, all our hiring processes and decisions, including determining your suitability for a role, are conducted, checked, and decided by individuals. Our automated processing and AI do not involve relying on automatic or autonomous decision‑making. Please refer to any Jurisdictional Considerations, with specific provisions for your country (where relevant) for further details.

This job opening is for an existing job vacancy.

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View Citi’s EEO Policy Statement and the Know Your Rights poster.

Job Family Group:

Product Management and Development

Job Family:

Product Management

Time Type:

Full time

Primary Location Full Time Salary Range:

$111,600.00 - $161,600.00

Most Relevant Skills

Please see the requirements listed above.

Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

Automated Processing and AI

We use automated processing, including artificial intelligence, for our legitimate business interests (or our reasonable and appropriate business purposes) to identify and align the candidate's skills and abilities with a specific job opening. Additionally, if you so choose, or consent, we can match your skills and abilities to other suitable roles at Citi.