Product Manager, Solutions and Service Job Details | Endress+Hauser

Endress+Hauser; Burlington; Hybrid; CAD 80,000 - 120,000; Full time

Job summary

A global leader in process automation is seeking a Product Manager, Solutions and Service in Burlington, Canada. This role involves developing product marketing strategies, providing sales support, and coordinating with marketing and sales teams. Applicants should have a relevant diploma, 5-7 years of experience in a related field, and strong communication abilities. The company offers a family-oriented environment with a focus on lifelong learning, work-life balance, and employee well-being.

Benefits

Flexible working hours

Hybrid remote work opportunities

On-site amenities such as fitness center

Comprehensive company pension scheme

Continuous learning opportunities

Qualifications

• 5-7 years of experience in Sales, Marketing, or Technical Customer Support in a Manufacturing or Automation environment.
• Ability to develop and implement marketing plans and strategies.
• Experience in coordinating training materials and sales tools.

Responsibilities

• Develop, coordinate, and implement product marketing plans.
• Provide high-level sales support and liaise between sales and production centers.
• Conduct market trend analysis and communicate local needs.

Skills

Strategic Planning

Communication

Bilingual (English/French)

Education

Post-Secondary Diploma/Degree in Marketing or Engineering

Job description

At Endress+Hauser, progress happens by working together. As the global leader in measurement instrumentation, our ~17.000 employees shape the future in the field of process automation. Whether developing and realizing new technology as a team, collaborating to build instrumentation, or strengthening vital relationships with countless global industries, we work to create trusted relationships that help everyone thrive. As a family-owned company, we look beyond short-term moves and work to create a vision that is forward-thinking for our people, our clients, and the world at large.

Endress+Hauser Canada was founded on May 1st, 1990. The company's main office is in Burlington, Ontario and additional offices are in Montreal, Quebec, Calgary & Edmonton, Alberta. Our Channel Partners and Authorized Service Partners provide coverage and support across Canada.

We are looking for a Product Manager, Solutions and Service to join our group, to be the principal resource that provides strategic and tactical direction for our sales channels for one or a group of product lines. Facilitates development of proactive promotion and sales strategies to grow our business profitably. Assists in the development of strategic plans while working with the Marketing Manager. A strong relationship builder with bidirectional communication abilities.

What is the role about?

Are you able to develop, coordinate and implement plans for products and services? You will be responsible to ensure the plan are effective, working close to Marketing and Sales teams.

Do you consider yourself a strategic person? In this role you will be responsible for identifying and communicating sustainable opportunities and conducting thorough analysis of market trends and customer needs.

As Product Manager, Solutions and Service, you will be responsible developing and coordinating sales tools, training and provide high level sales support.

Which tasks will you perform?

• Develop, coordinate and implement product marketing plans for product line in Canada
• Understand, identify and communicate within the company, application/offering combinations that represent sustainable and substantial growth opportunities in target industries
• Coordinate with sales and marketing the strategic direction and messages for external promotion, such as web and print based media
• Participation in industry trade shows
• Provides high level sales support for our sales teams in coordination with sales and key account management
• Develop, coordinate and implement in collaboration with marketing communications, sales tools and training materials to facilitate the promotion and sales of the specific product line
• Liaise between our sales center (SC) and our production centers (PC)
• Communicate local market needs/issues to the production centers
• Liaise with government agencies as required
• Collection and dissemination of competitive information industry trends
• Creation of technical articles
• Other duties as assigned.
  

What do we expect from you?

• Completion of Post-Secondary Diploma/Degree in Marketing or technical e.g. engineering.
• 5-7 years of experience within Sales, Marketing or Technical Customer Support role in a Manufacturing, Industrial and/or Automation environment.
• Ability to travel upwards of 30%.
• Bilingualism (English/French) is an asset
  

What can you expect from us?

• We are a family-owned, highly committed company with a sustainable vision.
• We promote lifelong learning with versatile training and further education opportunities, internal knowledge transfer and e-learning.
• We prioritize Work-Life Balance, offering flexible working hours and hybrid remote work opportunities to support our employees in maintaining a healthy balance.
• We are committed to Eco-Friendly Initiatives, actively participating in EcoVadis to promote sustainable and responsible business practices.
• We provide On-Site Amenities such as our fitness centre, multi faith room and wellness room.
• We ensure our employees work in State-of-the-Art Facilities equipped with ergonomic workstations to enhance productivity and comfort.
• We prioritize Employee Well-Being by offering a comprehensive company pension scheme and access to health offers that support our employees' overall wellness.
• We encourage Continuous Learning through language courses offered to our employees, promoting personal and professional development within our organization.
  

How do you apply?

To apply we kindly ask you to upload your documents on our career page. Applications sent to us by e-mail cannot be considered due to Data Privacy Considerations.

Agencies, HR service providers, or similar entities are kindly requested to refrain from unsolicited submission of profiles and inquiries regarding potential collaboration. Any unsolicited applications will be disregarded and deleted without further consideration. We appreciate your understanding.

Endress+Hauser Canada is an Equal Opportunity Employer and does not allow discrimination or harassment of any kind. All applicants and employees will be considered without attention to race, creed, ethnic origin, sex, age, sexual orientation, disability, family status or any other status protected in Canada. Decisions will be made based on business needs and qualifications for the role. If you require reasonable accommodations during the interview process, please let us know.