Product Manager - Remote

About the company we're hiring for Currently:

Since our founding in 1983, we have become a market leader in North American school bus routing. Our signature product line offers a seamless package that empowers you to create efficient routing solutions for your organization using industry-standard analytics and AI-based optimization tools. Whether you operate 20 or 2,000 buses, our software is scalable to fit every solution. We back up our technology with an unmatched reputation for industry-leading customer service.

Job Description

Company is seeking a dynamic and adaptable Product Manager to join our team. This role is NOT just a project manager; it's a multifaceted position that combines creative problem solving, data analysis, UX design, and project management. The ideal candidate is a self-starter who can navigate various aspects of product management, from designing intuitive workflows to delivering innovative solutions that drive business success. You'll work closely with our Canadian and U.S. client base to think through complex challenges and collaborate with engineers to find practical solutions.

• If you're passionate about creating user-centric products and thrive in a fast-paced, collaborative environment, we encourage you to apply.
• This is a remote opportunity, and candidates are expected to fully overlap with North American hours.

Key Responsibilities:

Problem Solving:

• Tackle complex challenges, such as optimizing routes (e.g., variations of the traveling salesman problem) or refining ETA algorithms to improve accuracy and reliability alongside engineers.
• Leverage creativity and data-driven approaches to develop innovative solutions for both technical and user-facing problems.
• Collect, analyze, and interpret data on product performance, user behavior, and market trends to guide decision-making.

User Experience Design:

• Focus on designing intuitive workflows that simplify complex processes for users, ensuring ease of use and clarity in every interaction.
• Translate user needs and product requirements into low-fidelity mock-ups that strike the right balance between flexibility for iteration and specificity for engineering clarity.
• Think through end-to-end user journeys to design seamless workflows that address pain points and deliver meaningful value.
• Collaborate closely with engineers to ensure designs are practical, implementable, and aligned with technical constraints.

Project Management:

• Lead cross-functional teams through the product development lifecycle, ensuring timely delivery of initiatives.
• Develop and manage project plans, timelines, and resource allocations to achieve milestones.
• Facilitate agile ceremonies, including sprint planning and retrospectives, to align teams and maintain productivity.

Clearly Defined Specification Documents:

• Write detailed and clear specification documents to ensure engineering teams and other stakeholders understand the product vision.
• Include user stories, acceptance criteria, and technical requirements in spec documents to provide clarity and alignment across teams.

To be successful in this role, you will need:

• Bachelor's degree in a relevant field such as Business, Computer Science, or Design is preferred.
• Prefer candidates with IBA or LUMS backgrounds, but other relevant backgrounds will also be considered.
• 3+ years of experience in product management, UX research, data analysis, or a related field.
• Candidates must be available to work during EST (Eastern Standard Time) hours.
• Looking for hard-working individuals willing to commit to 80-hour work weeks; be upfront about the demanding nature of the role.
• A problem-solving mindset and passion for delivering user-centric solutions.
• Proficiency in design tools such as Miro, Sketch, or Adobe Creative Suite, and a solid understanding of design principles.
• Excellent project management skills, with experience in agile methodologies.
• Strong verbal and written communication and interpersonal skills, with the ability to collaborate effectively across teams.

Other Details:

• Work Mode: Remote - Full Time
• Experience: 2 - 4 years
• Timing: This is a remote opportunity, and candidates are expected to fully overlap with North American hours.