Product Manager, Onboarding

Stripe; Toronto; Hybrid; CAD 162,000 - 244,000; Full time

Job summary

A leading financial technology company is seeking a Product Manager to define the strategy for user onboarding experiences from a risk and compliance perspective. The ideal candidate will have over 8 years of experience in product management, managing complex projects, and collaborating with cross-functional teams. This role offers hybrid work options in Toronto, Canada, with competitive compensation and benefits.

Benefits

Equity

Company Bonus

401(k) plan

Medical, Dental, and Vision benefits

Wellness stipends

Qualifications

• 8+ years in Product Management, especially in user experience for technical products.
• Experience managing technical software products from kick-off to ship.
• Strong track record of leading complex projects.

Responsibilities

• Define strategy for onboarding experiences from a risk and compliance perspective.
• Act as the voice of the user in product designs.
• Collaborate with other teams to incorporate requirements into planning.

Skills

Product Management

Stakeholder Management

Communication Skills

Technical Product Delivery

Job description

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About The Team

The risk onboarding team is the front door to the internet economy. We build and maintain the user experiences and underlying infrastructure that helps new users access all of Stripe’s financial products. Our team creates delightful user experiences while running all the necessary risk and compliance checks so new users can get and stay enabled with confidence.

What you’ll do

Responsibilities

• Define the strategy and roadmap for all onboarding experiences from a risk and compliance perspective
• Act as the voice of the user in product and API designs, gathering direct feedback from customers and internal stakeholders
• Collaborate with other product teams to understand requirements and incorporate them into our planning
• Work with engineering, design, and go-to-market teams on designing a personalized and scalable onboarding experience
  
  
  

Who you are

Minimum Requirements

• 8+ years in Product Management, specifically in delivering exceptional user experiences for complex and technical products.
• Experience managing technical software products from kick-off to ship
• Consistent track record of leading ambitious and ambiguous 0-to-1 projects
• Strong stakeholder management including navigating difficult situations, negotiating timelines, and influencing internal and external stakeholders across organizations and borders
• Strong communications skills - you can summarize and express complex requirements in an accessible and precise manner
  
  
  

Preferred Qualifications

• * Preferably has experience with B2B SaaS
• Preferably has experience with compliance and regulation in financial services
• Experience working on a growth oriented team, particularly around experimentation
  

Hybrid work at Stripe

This role is available either in an office or a remote location (typically, 35+ miles or 56+ km from a Stripe office).

Office-assigned Stripes spend at least 50% of the time in a given month in their local office or with users. This hits a balance between bringing people together for in-person collaboration and learning from each other, while supporting flexibility about how to do this in a way that makes sense for individuals and their teams.

A remote location, in most cases, is defined as being 35 miles (56 kilometers) or more from one of our offices. While you would be welcome to come into the office for team/business meetings, on-sites, meet-ups, and events, our expectation is you would regularly work from home rather than a Stripe office. Stripe does not cover the cost of relocating to a remote location. We encourage you to apply for roles that match the location where you currently or plan to live.

Pay and benefits

The annual US base salary range for this role is $162,300 - $243,600. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. This salary range may be inclusive of several career levels at Stripe and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and location. Applicants interested in this role and who are not located in the US may request the annual salary range for their location during the interview process.

Additional benefits for this role may include: equity, company bonus or sales commissions/bonuses; 401(k) plan; medical, dental, and vision benefits; and wellness stipends.