Product Manager - Network Observability

BlueCat; Toronto; On-site; CAD 110,000 - 145,000; Full time

Benefits offered by this job

Professional Development Budget

Wellness Days and Wellness Week

Lifestyle Spending Account

Employee Recognition Program

Job summary

BlueCat, Toronto, seeks a Product Manager to advance LiveNX and Network Synthetics across observability and DDI. You’ll partner with customers, engineering, design, and go‑to‑market teams to turn complex network challenges into intuitive, valuable products.

You bring 5+ years in product management, a passion for AI-driven outcomes, and strong knowledge of routing, NetFlow, and security. You will influence roadmaps, validate use cases with customers, and help accelerate adoption through

Qualifications

• 5+ years in product management or a technical role
• Familiarity with routing, wireless, NetFlow, DDI, network security or related tech
• Degree in Computer Science, Engineering, or related field, or equivalent experience

Responsibilities

• Shape and execute the roadmap, translating customer needs into clear requirements and a prioritized backlog
• Partner with engineering and design to deliver capabilities that simplify network monitoring and troubleshooting
• Engage customers and field teams to validate use cases, evaluate solutions, and guide priorities
• Identify opportunities to apply AI to customer workflows, including event correlation, root cause analysis, and agentic capabilities
• Use AI to improve research, analysis, prototyping, and execution, with measurable results
• Support launches, demos, and field enablement, and track adoption and customer outcomes to guide improvements

Skills

Product management

AI tools

Customer focus

Agile experience

Cross-functional teamwork

Education

Bachelor's degree in Computer Science, Engineering or related field

Tools

AI tools

Job description

We're BlueCat—a Great Place to Work for good reason. Our team solves critical network challenges for some of the world's largest organizations. In simple terms, we manage the systems that keep networks running smoothly, securely, and reliably—the backbone infrastructure that powers digital transformation for enterprises globally. Our Intelligent Network Operations platform delivers and enables AI-driven agentic ops at scale, automating and simplifying how companies manage, secure, and optimize their networks.

But what makes us different is how we work: we believe great work happens in an environment where you're trusted, heard, and supported. With teams globally, we're building a workplace culture that values collaboration and integrity as much as innovation. If you're looking to advance your career with a company that invests in its people, this is it.

BlueCat helps organizations manage, secure, and optimize their networks through intelligent network operations.

We’re looking for a Product Manager to advance LiveNX and Network Synthetics across network observability and DDI. You’ll partner with customers, engineering, design, and go-to-market teams to turn complex network challenges into intuitive, valuable products.

You’ll bring technical curiosity, strong customer understanding, and practical experience using AI to improve the quality and speed of your work.

What You’ll Do

• Shape and execute the roadmap, translating customer needs into clear requirements and a prioritized backlog.
• Partner with engineering and design to deliver capabilities that simplify network monitoring and troubleshooting.
• Engage customers and field teams to validate use cases, evaluate solutions, and guide priorities.
• Identify opportunities to apply AI to customer workflows, including event correlation, root cause analysis, and agentic capabilities.
• Use AI to improve research, analysis, prototyping, and execution, with measurable results.
• Support launches, demos, and field enablement, and track adoption and customer outcomes to guide improvements.

What You Bring

• 5+ years in product management, product analytics, or a technical role such as network engineering, IT operations, or sales engineering.
• Demonstrated success using AI tools to improve productivity or quality, with concrete examples of measurable results and sound judgment in validating outputs.
• Familiarity with routing, wireless, NetFlow, DDI, network security, or related technologies.
• Strong customer orientation and the ability to translate real-world needs into product priorities.
• Clear communication, analytical thinking, and effective collaboration across teams.
• Experience working in agile environments.
• A degree in Computer Science, Engineering, or a related field, or equivalent experience.

Why Join BlueCat

• Opportunity to contribute to AI-driven Network Intelligent Operations and observability
• Be part of a company where AI is a core driver of innovation, powering advanced capabilities like correlation, automation, and agentic workflows across the network
• Hands-on experience working on innovative products, including Network Synthetics
• High exposure to customers and real-world use cases
• Collaborative, cross-functional environment with strong mentorship
• Competitive compensation and benefits
• A culture that values innovation, ownership, and impact

This position offers a salary range of $110,000 - $145,000 CAD per year plus participation in a discretionary bonus plan. Final compensation will be based on skills, experience, and qualifications. The role is for an existing vacancy.

In addition, we offer a range of appealing perks, including:

A Professional Development Budget

Dedicated Wellness Days and Wellness Week

A Lifestyle Spending Account

An Employee Recognition Program

BlueCat is an Equal Opportunity Employer that is committed to inclusion and diversity. We also take affirmative action to offer employment and advancement opportunities to all applicants, including minorities, women, protected veterans, and individuals with disabilities. BlueCat will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation or that of other applicants.