Product Manager - Network Observability

BlueCat; Canada; On-site; CAD 110,000 - 145,000; Full time

Benefits offered by this job

Professional Development Budget

Wellness Days and Wellness Week

Lifestyle Spending Account

Employee Recognition Program

Job summary

BlueCat is seeking a Product Manager to advance LiveNX and Network Synthetics across observability and DDI. You will partner with customers, engineering, design, and go-to-market teams to translate complex network challenges into intuitive, valuable products.

You'll bring technical curiosity and practical AI experience to improve the quality and speed of work, shaping the roadmap and prioritizing initiatives with measurable impact.

Qualifications

• 5+ years of experience in product management, product analytics, or a technical role such as network engineering, IT operations, or sales engineering.
• Demonstrated success using AI tools to improve productivity or quality, with concrete examples of measurable results.
• Familiarity with routing, wireless, NetFlow, DDI, network security, or related technologies.
• Strong customer orientation and the ability to translate real-world needs into product priorities.
• Clear communication, analytical thinking, and effective collaboration across teams.
• Experience working in agile environments.
• A degree in Computer Science, Engineering, or a related field, or equivalent experience.

Responsibilities

• Shape and execute the roadmap, translating customer needs into clear requirements and a prioritized backlog.
• Partner with engineering and design to deliver capabilities that simplify network monitoring and troubleshooting.
• Engage customers and field teams to validate use cases, evaluate solutions, and guide priorities.
• Identify opportunities to apply AI to customer workflows, including event correlation, root cause analysis, and agentic capabilities.
• Use AI to improve research, analysis, prototyping, and execution, with measurable results.
• Support launches, demos, and field enablement, and track adoption and customer outcomes to guide improvements.

Skills

Product management

AI tools usage

Customer focus

Agile experience

Communication skills

Education

Bachelor's in CS/Engineering or related field

Tools

Routing knowledge

NetFlow

DDI

Network security

Job description

BlueCat’s Intelligent NetOps is a first-to-market combination of systems of understanding and change. BlueCat enables teams to enhance agility and mitigate risks from high rates of change with a unified management lifecycle, from provisioning to proactive troubleshooting and remediation.

At BlueCat, we take immense pride in our award-winning culture, an integral part of our identity. We are proud recipients of several prestigious accolades, including the \"Great Place to Work\" certification. By becoming a part of our team, you not only join a company at the forefront of technology but also become an integral member of Canada's top workplaces in various categories, including Technology, Today's Youth and Women, and Mental Health and Inclusion.

BlueCat helps organizations manage, secure, and optimize their networks through intelligent network operations.

We’re looking for a Product Manager to advance LiveNX and Network Synthetics across network observability and DDI. You’ll partner with customers, engineering, design, and go-to-market teams to turn complex network challenges into intuitive, valuable products.

You’ll bring technical curiosity, strong customer understanding, and practical experience using AI to improve the quality and speed of your work.

What You’ll Do

• Shape and execute the roadmap, translating customer needs into clear requirements and a prioritized backlog.
• Partner with engineering and design to deliver capabilities that simplify network monitoring and troubleshooting.
• Engage customers and field teams to validate use cases, evaluate solutions, and guide priorities.
• Identify opportunities to apply AI to customer workflows, including event correlation, root cause analysis, and agentic capabilities.
• Use AI to improve research, analysis, prototyping, and execution, with measurable results.
• Support launches, demos, and field enablement, and track adoption and customer outcomes to guide improvements.

What You Bring

• 5+ years in product management, product analytics, or a technical role such as network engineering, IT operations, or sales engineering.
• Demonstrated success using AI tools to improve productivity or quality, with concrete examples of measurable results and sound judgment in validating outputs.
• Familiarity with routing, wireless, NetFlow, DDI, network security, or related technologies.
• Strong customer orientation and the ability to translate real-world needs into product priorities.
• Clear communication, analytical thinking, and effective collaboration across teams.
• Experience working in agile environments.
• A degree in Computer Science, Engineering, or a related field, or equivalent experience.

Why Join BlueCat

• Opportunity to contribute to AI-driven Network Intelligent Operations and observability
• Be part of a company where AI is a core driver of innovation, powering advanced capabilities like correlation, automation, and agentic workflows across the network
• Hands-on experience working on innovative products, including Network Synthetics
• High exposure to customers and real-world use cases
• Collaborative, cross-functional environment with strong mentorship
• Competitive compensation and benefits
• A culture that values innovation, ownership, and impact

This position offers a salary range of $110,000 - $145,000 CAD per year plus participation in a discretionary bonus plan. Final compensation will be based on skills, experience, and qualifications. The role is for an existing vacancy.

In addition, we offer a range of appealing perks, including:

• A Professional Development Budget
• Dedicated Wellness Days and Wellness Week
• A Lifestyle Spending Account
• An Employee Recognition Program

BlueCat is an Equal Opportunity Employer that is committed to inclusion and diversity. We also take affirmative action to offer employment and advancement opportunities to all applicants, including minorities, women, protected veterans, and individuals with disabilities. BlueCat will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation or that of other applicants.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.