Product Manager - Lead Design H / F

EnStream LP; Ontario; On-site; CAD 100,000 - 150,000; Full time

Job summary

EnStream is seeking a Lead Product Manager to redefine identity verification and fraud prevention solutions. The role involves steering product vision, collaborating with engineering teams, and engaging with customers to drive innovation and market success while ensuring security across transactions.

Qualifications

• Experience in identity verification, fraud prevention, and AI/ML concepts.
• Proven ability to lead cross-functional teams and manage product lifecycle.
• Strong communication and storytelling skills for diverse audiences.

Responsibilities

• Define and drive product vision for identity verification platform.
• Lead customer discovery efforts to uncover needs and opportunities.
• Monitor product performance metrics and conduct competitive analysis.

Skills

Technical acumen

Relationship building

Communication

Systems thinking

Curiosity

Job description

Fraud and scams are rising threats to people’s financial security, privacy, and trust. We help businesses and organizations fight fraud, prevent scams, and provide secure and frictionless access to products and services — protecting Canadians when it matters most. We believe that earning trust is the foundation of every great customer relationship. And we’re building the technology, expertise, and partnerships to make that possible at scale. EnStream is reimagining the future of identity verification and fraud prevention – leveraging trusted telecom network and data signals as the backbone of empowering frictionless trust in every interaction. We’re looking for a product leader who blends technical depth with client centric instincts to help shape the future of EnStream’s identity verification and fraud risk intelligence platform. This is a high-impact role at the intersection of AI, data, and trust, focused on developing innovation for frictionless identity verification and fraud prevention solutions. As a Product Manager, you will define the strategic vision, lead client discovery, and champion product initiatives grounded in market insights and cutting-edge machine learning / AI techniques. As one of the foundational members of our product team, you’ll also play a critical role in shaping our product management practice and culture as we scale. Define and drive the product vision for EnStream’s Identity verification and fraud risk intelligence platform Develop and manage product lifecycle from ideation to launch, ensuring alignment across the business Partner with engineering and data scientist teams to develop and operationalize AI / ML-based risk models Ownership of the product pricing and commercial strategy to drive growth and adoption Serve as a thought leader and ambassador in the fraud, identity, and security space — shaping conversations through conferences, panels, hackathons and community-led initiatives that align with our mission. Customer-Centric Innovation Lead customer discovery efforts to uncover needs, pain points and opportunities across the customer journey Stay ahead of market trends, regulatory shifts, and evolving fraud tactics to inform product strategy Translate customer’s complex fraud challenges and risk signals into intuitive product solutions Market and Performance Insights Monitor and benchmark product performance metrics to continuously improve product effectiveness and usability Conduct competitive analysis and track industry trends to ensure EnStream remains at the forefront of fraud prevention innovation Strong technical acumen — comfortable discussing ML / AI models, APIs, data flows, solution architecture, and integration design. Experience working in identity verification, onboarding workflows, fraud and scam prevention strategies is a strong plus — but passion and learning agility matter most. Client-first mindset — you love building trusted relationships and helping clients succeed. Systems thinker — able to connect dots across technology, business strategy, fraud trends, and user experience. High comfort level with ambiguity and building 0 to 1 product in a fast-paced environment Curiosity and fast learning — especially around fraud, identity verification, risk signals, and AI / ML-powered solutions. Ability to lead cross-functional teams with empty, clarity and influence Excellent communication and storytelling skills — able to translate complex technical concepts for diverse audiences, from executives to engineers. Experience with fraud prevention systems, identity verification, trust & safety tooling, or security architecture. Understanding of AI / ML concepts and their applications in fraud / risk domains. Experience in pre-sales, solutions architecture, product management, or technical consulting roles. Previous experience working with public or private sector organizations focused on protecting citizens. Opportunity to shape how performance is measured and managed across the company. Ready to Help Build a Safer Canada? If you’re a systems thinker, trusted advisor, technical storyteller, and mission-driven leader — we’d love to talk.

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