Product Manager, Home Financing

bmo; Toronto; On-site; CAD 110,000 - 150,000; Full time

Job summary

BMO in Canada is seeking a Product Manager, Home Financing to own the end-to-end leads program, from strategy to execution, and to drive growth in a competitive banking market.

You will work with data, forecasting, and performance insights across channels to improve lead generation, conversion, and risk management while collaborating with multiple business lines.

Qualifications

• Experience in the residential mortgage industry / secured lending product management.

Responsibilities

• Owns the Home Financing leads program end to end, including strategy, performance management, processes, and stakeholder alignment.
• Develops forecasting models for leads, applications, fundings and volumes to support planning.
• Analyzes lead quality, conversion funnels, and acquisition performance to identify trends and gaps.
• Delivers executive-ready insights that connect performance to drivers and recommended actions.
• Monitors product, lead, conversion and growth metrics and informs decision making.

Skills

Leads program ownership

Data analytics

Cross-functional leadership

Forecasting

Performance reporting

Job description

Application Deadline: 10/22/2026

Address: 33 Dundas Street West

Job Family Group: Customer Solutions

Build an exciting career and discover how Product Management has the power to shape the future of banking. You'll enjoy work that makes a difference while helping customers make real financial progress.

In Product Management, you'll own your own product from end to end - visualizing, developing and improving the products and services that enhance our customer offerings. You'll work with various teams and lines of business within BMO to deliver growth in a highly competitive industry.

We're looking to change the way Canadian banks and you could be part of it. Join a team that's making a difference. Grow your career in Product Management at BMO.

The Product Manager, Home Financing is accountable for the end-to-end ownership, performance, and evolution of the Home Financing leads program. The role also owns the analytical execution of monitoring tools used to measure the success of acquisition programs and lead strategies and plays a critical role in advancing the Home Financing acquisition growth strategy.

The role sits at the center of leads program management, data, forecasting, and performance insights. It combines strong analytical and problem-solving skills with cross-functional leadership to translate complex information into clear recommendations, optimize lead generation and conversion, improve acquisition outcomes, and support disciplined risk management.

Mandate

Leads Program Ownership, Performance Analytics & Reporting

• Owns the Home Financing leads program end to end, including program strategy, performance management, operating processes, stakeholder alignment, and continuous improvement.
• Owns regular application, funding, and origination reporting across Home Financing acquisition programs, lead sources, and channels.
• Develops and maintains forecasting models for leads, applications, fundings, and volumes to support planning and performance management.
• Analyzes lead quality, conversion funnels, and acquisition performance to identify trends, capacity constraints, root causes, and performance gaps by segment, channel, partner, and program.
• Defines and monitors key performance indicators and recommends actions to improve lead generation, distribution, conversion, and overall acquisition growth.
• Delivers clear, executive-ready insights that connect performance outcomes to underlying drivers, strategic implications, and prioritized actions.

Product Management

• Plays a critical role in shaping and executing the Home Financing acquisition growth strategy, with accountability for translating strategic priorities into measurable product and leads program outcomes.
• Monitors key product, lead, conversion, and growth metrics to identify trends and recommend action plans.
• Reviews complex business issues, identifies root causes and gaps, and develops practical solutions.
• Provides competitive analysis and benchmarking to identify product strengths, growth opportunities, and market gaps.
• Analyzes customer and consumer insights, channel data, and lead performance to identify opportunities and inform product and acquisition decisions.

Advisory

• Develops solutions and makes recommendations based on an understanding of the business strategy and stakeholder needs.
• Recommends and implements solutions based on analysis of issues and implications for the business.
• Assists in the development of strategic plans and forecasts.
• Identifies emerging issues and market trends to inform decision-making.

Strategy / Strategic Initiatives

• Contributes to the development and execution of the Home Financing acquisition growth strategy, with a focus on building scalable and effective lead generation, distribution, and conversion capabilities.
• Leads strategic initiatives related to the leads program in collaboration with internal and external stakeholders.
• Conducts independent analysis and structured problem solving to resolve strategic and operational issues.
• Develops business cases by identifying needs, analyzing potential options, and assessing expected returns on investment.
• Translates data and market insights into recommendations that strengthen the acquisition pipeline and improve customer and business outcomes.
• Provides recommendations on product lifecycle and acquisition program enhancements.

Relationship Management

• Builds effective relationships with internal/external stakeholders.
• Ensures alignment between stakeholders.

Data / Analytics

• Breaks down strategic problems, and analyzes data and information to provide insights and recommendations.
• Monitors and tracks performance, and addresses any issues.
• Designs and produces regular and ad-hoc reports, and dashboards.

Qualifications:

• Experience in the residential mortgage industry / secured lending product management.
• Demonstrated ownership of a leads, acquisition, referral, or comparable growth program, including strategy, execution, performance management, and continuous i