Product Manager

Tines; Toronto; Remote; USD 90,000 - 120,000; Full time

Job summary

A technology company is looking for a Product Manager to join their team. This role involves working closely with users, utilizing product insights, and collaborating with design and engineering teams. Candidates should have at least 5 years of experience in a tech company, along with a solid technical background and excellent communication skills. Join us in making high-impact improvements in our product offerings.

Qualifications

• At least 5 years of experience working in a technology company.
• Experience working in technical teams and communicating clearly.

Responsibilities

• Meet with users to understand their feedback and challenges.
• Utilize the product for insights and improvements.
• Collaborate with design and engineering teams to solve problems.
• Assist in storytelling and product launches.
• Represent the product group in sales and external events.

Skills

Product Management

Technical Knowledge

Communication

User Feedback Analysis

Education

Background in Computer Science or Software Engineering

Job description

Founded in 2018 with co-headquarters in Dublin and Boston, Tines powers some of the world's most important workflows. Our orchestration, automation, and AI platform enables businesses to operate more effectively, mitigate risk, reduce tech debt, and focus on high-impact work.

Tines serves a diverse range of customers, from startups to public companies, including Canva, Databricks, Elastic, Kayak, Intercom, and McKesson. As an integrator across the entire tech stack, Tines connects with any API-enabled service. This flexibility enables our customers to achieve their highest-priority goals faster. And because Tines is secure and private by design, it’s popular with security, IT and other security-focused teams.

At Tines, we're driven by our values of Simplicity, Speed, and Soundness. We're committed to delivering exceptional customer experiences while fostering a company culture that nurtures individual curiosity, growth, and integrity. We’re excited about what’s next, and we’re looking for others to join us on our journey.

• This is a remote position that must be based in Ireland.
  
  
  

Tines is hiring a Product Manager. Reporting directly to the Head of Product, you will work in our broader ~50-person product, design, and engineering team. We avoid harsh boundaries in our collective work to build the Tines product. But generally speaking, product is responsible for researching and defining clear problems; design finds cohesive solutions to those problems; and engineering brings them into reality. The problems we choose to work on are founded in our customers’ feedback (above all else), in our vision for the future, in our own constant usage of the Tines product, and in an intimate understanding of the competitive landscape.

About You

• You have direct experience as a Product Manager, and at least 5 years of experience working in a technology company.
• You are technical. Ideally, you have a background in a discipline like computer science, and/or experience in a domain like software engineering. But, either way, you must bring substantive technical knowledge, and experience of working in technical teams, to the role.
• You are an extremely clear communicator. You are good at reading and understanding people, and you can effortlessly explain difficult concepts to others.
• You are grounded. Product at Tines is a humble organization: we listen more than we talk, and we prize scrappiness and continuous delivery over status and prestige.
  
  
  

What You’ll Do In The Role

• Listen to users. You’ll spend a lot of time meeting with them, reading and discussing their feedback, and isolating the underlying pain and problems they face. You’ll develop the systems we use to track and catalog these learnings.
• Use the product – a lot. We “eat our own dogfood”, and we run the team (and, really, all of the company) on Tines. Your constant use of the product will be a major source of inspiration for improvements.
• Collaborate with design and engineering. You will bring compelling problems to these experts, get them excited about the opportunity to solve them, and help guide the product development process towards successfully shipping features.
• Collaborate with product marketing. As well as shipping features, you’ll play a major role in their storytelling and how they are launched to the market.
• Represent the product, design, and engineering group. You will frequently interact with prospects during the sales process, as well as representing Tines at external events, where appropriate.
  
  
  

At Tines, we’re all about trying new things and taking the leap. If you’re second-guessing your application, we hope you’ll trust your gut and take the leap too! Applying for a new job isn’t always easy, especially if you’re thinking of a career pivot – but we’re big believers in learning and growth here at Tines, so you’ve nothing to worry about. A variety of experience, perspectives, and voices makes us the company we are. We’d love to hear from you.

Tines provides equal employment opportunities to all employees and applicants for employment without regard to sex, race, colour, ethnic or social origin, genetic features, language, religion or belief, political or any other opinion, membership of a national minority, property, birth, disability, age or sexual orientation.