Product Manager

Aquent; Toronto; Hybrid; CAD 85,000 - 105,000; Full time

Job summary

A leading talent agency in Toronto is seeking a Product Manager to drive B2C initiatives within a dynamic team. You will work closely with various stakeholders to enhance the customer journey and deliver consumer-facing features. The ideal candidate has 3-5 years of product management experience, excellent communication skills, and SAFe certification. This position offers a collaborative environment with hybrid work options and access to generous benefits.

Benefits

Subsidized health, vision, and dental plans

Paid sick leave

Retirement plans with a match

Free online training

Qualifications

• 3-5 years of experience in product management within B2C roles.
• Detail-driven and proactive communicator.
• SAFe-certified (PO/PM, SAFe 5 or 6 preferred).

Responsibilities

• Drive impactful changes in the customer journey.
• Maintain product documentation and track KPIs.
• Participate in daily standups and provide clarity on priorities.

Skills

Product management

Communication skills

Stakeholder management

Agile methodology

B2C experience

Education

Bachelor’s Degree in Business, Computer Science, or Software Engineering

Job description

We are looking for aProduct Manager to partner withthe Senior Product Manager within our client’s B2C portfolio. In this Consultant role, you will have a well-defined mandate and roadmap, allowing for a deep focus on key initiatives with structured support from the team. You will work within a SAFe (Scaled Agile Framework) methodology, collaborating closely with UX, Business Systems Analysts, IT, and cross-functional teams to drive success.

What You Will Do:

• Partner with the Senior Product Manager in executing the established roadmap for the B2C portfolio, driving impactful changes in the customer journey from search and discoverability to purchase flow.
• Interface with Product teams, UX teams, eCommerce, and merchandising to ensure a cohesive product experience and that features are properly scoped, estimated, and delivered on time.
• Work within SAFe and Agile processes, bringing knowledge of best practices.
• Focus on both desktop and mobile web experiences.
• Work with off-shore team to reviewuser stories, write acceptance criteria, and technical requirements; prioritize and groom the product backlog in collaboration with stakeholders.
• Participate in daily standups, remove roadblocks, and provide clarity on priorities to the development team.
• Analyze product usage metrics, gather customer feedback, and identify opportunities for improvement.
• Maintain product documentation, track KPIs, and report on feature performance.
• Work closely with customer-facing teams to understand user pain points and translate feedback into actionable product improvements.
• Stay up-to-date with industry trends, tools, and best practices in product management.

WhatYouWillBring:

• 3-5 years of experience in product management within B2C, consumer-focused roles launching consumer-facing products, features, and components. Preference is given to e-commerce, automotive, or related industries.
• Familiarity with digital product initiatives, especially in consumer value activation and urgency creation.
• Detail-driven and proactive communicator
• Excellent communication skills, able to effectively articulate product management expertise concisely and clearly
• In-depth, hands-on experience in launching products and features for consumer-facing products
• Comfortable working in a hybrid setup with structured team support.
• SAFe-certified (PO/PM, SAFe 5 or 6 preferred).
• Ability to navigate and collaborate within a large organization.
• Comfortable presenting to senior stakeholders
• Comfortable navigating ambiguity and high expectations
• Strong stakeholder management and cross-functional collaboration skills.
• Able to independently ramp up on complex product areas quickly
• Excited about innovation, AI, and digital transformation within a leading brand.
• Bachelor’s Degree in: Business, Computer Science, Software Engineering, or a related technical field, or equivalent experience in product management, business analysis, or software development

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About Aquent Talent:
Aquent Talent connects the best talent in marketing, creative, and design with the world’s biggest brands. Our eligible talent get access to amazing benefits like subsidized health, vision, and dental plans, paid sick leave, and retirement plans with a match. We also offer free online training through Aquent Gymnasium. [Link to benefits information]
Aquent is an equal-opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. We’re about creating an inclusive environment—one where different backgrounds, experiences, and perspectives are valued, and everyone can contribute, grow their careers, and thrive.