Product Manager

Insight Global; Newmarket; On-site; CAD 90,000 - 120,000; Full time

Job summary

Insight Global's client in Newmarket, ON is seeking a Product Manager to own the product backlog and drive strategic initiatives for a customer-facing SaaS platform.

You will collaborate with engineering and business stakeholders to define requirements, set acceptance criteria, monitor KPIs, and align the roadmap with business goals.

The ideal candidate has 4+ years in product management, strong communication skills, and experience guiding API integrations and cross-functional teams.

Qualifications

• 4+ years of product management experience in software/SaaS
• Experience owning or contributing to roadmaps and backlog in Agile environments
• Experience partnering with engineering teams throughout the product lifecycle
• Strong understanding of APIs and system integrations; able to translate technical concepts for non-technical audiences
• Experience gathering requirements, defining acceptance criteria, and tracking product performance via reporting/analytics
• Excellent communication and stakeholder management skills
• Experience balancing customer needs, technical constraints, and business objectives when prioritizing initiatives

Responsibilities

• Own and manage the product backlog, guiding priority with engineering to deliver roadmap objectives
• Collaborate with technical and non-technical stakeholders to define requirements and acceptance criteria
• Translate complex concepts into clear business solutions for stakeholders
• Drive product enhancements that support platform growth, engagement, and monetization
• Participate in sprint planning, roadmap execution, and ongoing optimization efforts
• Foster a collaborative environment among product, engineering, and business teams

Skills

Product management

Backlog management

Agile

APIs

Stakeholder communication

Requirements gathering

Roadmapping

Job description

Insight Global's client, located in Newmarket, ON, is seeking a Product Manager to join their growing product organization. This individual will support a customer-facing SaaS platform and help drive strategic product initiatives that enhance platform value and business growth.

Day-to-Day

• Own and manage the product backlog, working closely with engineering teams to prioritize initiatives and ensure successful delivery of roadmap objectives.
• Collaborate with technical and non-technical stakeholders to define requirements, establish acceptance criteria, and monitor key performance metrics tied to product success.
• Partner with engineering leadership to understand APIs, system integrations, and technical dependencies while translating complex concepts into clear business solutions for stakeholders.
• Help drive product enhancements that support platform growth, customer engagement, and monetization opportunities while balancing business priorities and technical feasibility.
• Participate in sprint planning, roadmap execution, stakeholder alignment, and ongoing product optimization efforts.
• The organization offers a collaborative environment where product, engineering, and business stakeholders work closely together to deliver impactful solutions.

REQUIRED SKILLS AND EXPERIENCE

• 4+ years of Product Management experience supporting software or SaaS products.
• Experience owning or contributing to product roadmaps and backlog management within an Agile environment.
• Experience partnering closely with engineering teams throughout the product development lifecycle.
• Strong understanding of APIs and system integrations with the ability to communicate technical concepts to non-technical audiences.
• Experience gathering requirements, defining acceptance criteria, and tracking product performance through reporting and analytics.
• Excellent communication and stakeholder management skills.
• Experience balancing customer needs, technical constraints, and business objectives when prioritizing initiatives.

NICE TO HAVE SKILLS AND EXPERIENCE

• Experience supporting API-based or platform-focused products.
• Experience within fintech, payments, financial services, or other highly regulated industries.
• Experience driving growth, adoption, monetization, or customer engagement initiatives.
• Experience working with product analytics tools and data-driven decision making.
• Experience collaborating with cross-functional teams including compliance, legal, design, sales, or external partners.