Product Manager

CareCru; Edmonton; On-site; CAD 80,000 - 120,000; Full time

Job summary

CareCru is looking for a passionate Product Manager to join its team in Edmonton. This role involves defining requirements for their Intelligence product and integrating new features for Dental Practice Management Software. Ideal candidates will have a strong background in SaaS product management, along with excellent communication, initiative, and analytical skills. Join a dynamic team dedicated to shaping the future of dental practice operations.

Benefits

Competitive salary and early-stage stock options

Excellent benefits package including health, life, dental and vision

Be part of a passionate, entrepreneurial team

Qualifications

• 3-5+ years of experience as a Product Manager managing SaaS products.
• Hands-on experience shipping analytics features or data-heavy products.
• Experience with dental practice management software is a strong plus.

Responsibilities

• Define and evolve the Intelligence product roadmap.
• Collaborate closely with teams to ensure high-quality product delivery.
• Track and analyze product performance metrics.

Skills

Communication

Data-driven decision-making

Customer empathy

Initiative

Analytical skills

Job description

CareCru is seeking a passionate and results-oriented Product Manager to join our growing team. In this role, you will play a critical role in defining and delivering requirements for our Intelligence product, along with new Dental Practice Management Software (DPMS) integrations.

Reporting to the CTO, you will work closely with cross-functional teams (Engineering, Customer Success) to discover customer needs, document clear product requirements, prioritize the backlog, and ensure the successful launch and adoption of new functionality.

Let's talk if...

• You are endlessly curious about your customers, competitors and technology
• You are a great communicator
• You feel that Product Management is the best role ever and are looking to grow your career
• You’re the kind of person who takes initiative to improve things
• You conquer learning curves with ease
• You obsess over clean data, insightful dashboards, and the pipelines that power them.
• You get excited about mapping messy external schemas (disparate PMS data models) into a unified model
• You understand how to balance customer empathy with executing on-time
• You like working with small teams and have a natural sense of urgency

Responsibilities

• Define and evolve the Intelligence product roadmap, partnering with Engineering to deliver actionable, easy-to-understand dashboards and reporting.
• Contribute to end‑to‑end scoping of new DPMS integrations: API discovery, data‑model mapping, and rollout strategy.
• Drive adoption of internal tooling for CareCru's Practice Success Managers to better support our dental practice customers.
• Effectively communicate the "why" with stakeholders across all levels, including executives, engineers, designers, and customers
• Create and prioritize tasks in the backlog with clear and concise requirements and acceptance criteria
• Collaborate closely with designers and engineers to ensure the successful delivery of high-quality products
• Track and analyze product performance metrics (e.g., user engagement, adoption rates, customer satisfaction) to identify areas for improvement
• Stay abreast of industry trends and emerging technologies in the dental and SaaS space
• Foster a culture of innovation and continuous improvement within your team

Qualifications

• 3-5+ years of experience as a Product Manager managing SaaS products
• Hands-on experience shipping analytics features or data-heavy products
• Proven experience in continuous discovery, competitive analysis, and managing product backlogs
• Excellent written and verbal communication, presentation, and interpersonal skills.
• Data-driven decision-making with the ability to analyze and interpret data to inform product decisions
• Experience working with dental practice management software or in the dental industry is a strong plus!

Why CareCru?

• Shape the future of dental practice operations - your work will power decisions for tens of thousands of operators across North America.
• Be an early stage contributor in high-growth company run by a proven team with successful SaaS startup experience
• Competitive salary and early-stage stock options
• Excellent benefits package including health, life, dental and vision
• Be part of a passionate, entrepreneurial team that works hard and has fun doing it

About CareCru

CareCru is building the premier growth platform in dental. Both single-location practices, and dental groups, can supercharge their business by connecting their DPMS to the CareCru Platform to:

• Reveal the health of the practice(s) (Business Intelligence, AI-driven Insights)
• Boost team productivity by intelligently automating tasks (CRM-like Business Process Automation)
• Deliver an unparalleled patient experience (Next-gen Online Scheduling, Modern Patient Engagement)

Adding the “Cru” is like adding three world-class team members to the practice—a front office administrator, a marketing specialist, and a practice consultant.