Product Launch & Merchandising Coordinator

Champs Luggage; Dorval; Hybrid; CAD 46,000 - 64,000; Full time

Benefits offered by this job

Hybrid work schedule

Job summary

Champs Luggage, founded in Montreal, is seeking a Product Launch & Merchandising Coordinator to own end-to-end readiness for new products across hundreds of SKUs, sizes and colourways. You will manage data, photography, digital assets, pricing, online listings, showroom representation, and communication to the sales team, ensuring complete, ready-to-sell catalog entries.

If you take pride in organization, accuracy, and delivering high-quality work in a dynamic environment, this role offers

Qualifications

• 3+ years of experience coordinating product launches, merchandising or operations.
• Strong organizational and time-management skills.
• Excellent written and verbal communication.
• Proficient with Microsoft Excel and data management.
• Experience with product photography coordination and digital assets.
• Familiarity with Canva, Illustrator and Photoshop workflows.
• Ability to work independently and collaboratively.

Responsibilities

• Product Lifecycle Management: Track new SKUs through commercialization, maintain timelines, flag delays, inform stakeholders.
• Photography & Digital Assets: Coordinate product photography, manage sample flow, review images, maintain asset library; basic editing in Photoshop; prepare graphics in Illustrator and Canva.
• Product Data & SKU Management: Collect, verify, and maintain SKU data — UPCs, dimensions, materials, colours, pricing, specs, descriptions.
• Internal Systems: Update QuickBooks, inventory spreadsheets, price lists, catalogues, line sheets, online listings dashboard.
• Catalogues & Sales Materials: Update line sheets, catalogues, and price lists; final proofing before sales distribution.
• E-Commerce & Marketplace Prep: Prepare complete product info packages for online listings across channels.
• Sales Team Coordination: Keep reps informed with current materials and fast turnaround.
• Showroom Management: Align showroom with active assortment; manage samples and replacement.
• Final Sales-Ready Review: Ensure every step is complete before launch.

Skills

Organizational skills

Time management

Communication

Self-starter

Tools

Excel

Adobe Photoshop

Illustrator

Canva

Google Drive

ChatGPT

Job description

Founded in Montreal in 1988, Champs is a Canadian luggage and travel goods brand with 38 years of experience designing thoughtfully crafted products — luggage, travel bags, backpacks, leather goods, and accessories — sold through major retailers across Canada and the United States, and direct-to-consumer at champsluggage.com. Every product is backed by our 10-Year Warranty.

The Role

The Product Launch & Merchandising Coordinator owns the process that takes every new Champs product from an approved sample or newly received inventory to fully sales-ready — across hundreds of SKUs, sizes, and colourways.

This isn't just receiving inventory. Each product needs complete and accurate data, professional photography, properly organized digital assets, updated internal systems, current pricing, completed online listings, showroom representation, and clear communication to our sales team. You will own this process end-to-end for every product that enters our catalogue.

If you take pride in organization, accuracy, and completing projects to a high standard — and you're energized by owning a workflow with real moving parts — this is a great role.

Responsibilities

• Product Lifecycle Management: Track every new SKU through our commercialization process, from sample receipt to full sales-readiness. Maintain launch timelines, flag delays, and keep every stakeholder informed.
• Photography & Digital Assets: Coordinate product photography (scheduling, shot lists, sample management), review image deliverables, and maintain our digital asset library. Perform basic image editing in Photoshop; prepare product graphics in Illustrator and Canva.
• Product Data & SKU Management: Collect, verify, and maintain accurate SKU-level information — UPCs, dimensions, materials, colourways, pricing, specifications, descriptions. Ensure consistency across every system we use.
• Internal Systems: Keep QuickBooks, inventory spreadsheets, price lists, catalogues, line sheets, our Online Listings Dashboard, and shared drives current and accurate.
• Catalogues & Sales Materials: Update line sheets, catalogues, and price lists as new products launch. Final proofing before anything goes to the sales team or customers.
• E-Commerce & Marketplace Prep: Prepare complete product information packages for online listings — titles, descriptions, specs, pricing, imagery — across our e-commerce and marketplace channels.
• Sales Team Coordination: Make sure sales reps know what's new, have the most current materials, and get fast turnaround on information requests.
• Showroom Management: Keep our showroom aligned with the active product assortment — samples in place, properly identified, and replaced when needed.
• Final Sales-Ready Review: Before any product is considered launched, confirm every step is complete. Nothing goes out half-done.

Qualifications

• 3+ years of experience in product coordination, merchandising, operations, or a related role
• Exceptional organizational and time-management skills; strong attention to detail
• Strong Microsoft Excel skills; proficiency with the full Microsoft Office suite
• Working knowledge of Adobe Photoshop and Illustrator; experience with Canva
• Comfortable with Google Drive and cloud-based shared files
• Comfortable using AI productivity tools such as ChatGPT
• Strong written and verbal communication skills
• Ability to work independently and collaboratively across departments

Assets (nice to have)

• Experience with QuickBooks or similar inventory/accounting systems
• Experience in consumer products, retail, wholesale operations, or e-commerce
• Experience in luggage, bags, fashion, or accessories
• Shopify or marketplace listing experience

What You'll Get

• Base salary: CAD $46,000–$64,000, commensurate with experience
• Hybrid work schedule: To be discussed
• Cross-functional exposure across product, operations, sales, marketing, and e-commerce

Why Champs

Nearly four decades in, Champs is in a growth chapter — expanding our product range, deepening our retail presence, and building our team. This role sits at the intersection of product, operations, marketing, and sales, giving you broad exposure to every part of a well-established consumer products company.

If you're highly organized, detail-oriented, and energized by owning a workflow from end to end — we'd love to hear from you.