Product Engineer

TechDigital Group; Canada; On-site; CAD 80,000 - 100,000; Full time

Job summary

A leading technology firm in Canada is seeking an Engineer with 4-8 years of experience in Operational Technology (OT) and IT. The role includes troubleshooting SCADA/PLC systems, coordinating with various teams, and developing best practice procedures. Candidates should have experience with electrical schematics and vendor management. Knowledge of ITIL concepts and programming languages is preferred.

Qualifications

• 4-8 years of experience in Operational Technology (OT) and IT.
• Familiarity with SCADA/PLC control systems.
• Ability to read electrical schematics.

Responsibilities

• Analyze and troubleshoot OT/IT systems.
• Coordinate with various teams to resolve production issues.
• Develop and document best practice procedures.

Skills

Experience in OT and IT

SCADA/PLC troubleshooting

Electrical troubleshooting

ITIL concepts

Vendor management

Tools

ControlLogix

Rockwell FactoryTalk View

SQL

Job description

Responsibilities

• Engineer with 4-8 years of experience in OT (Operational Technology) and IT
• Experience with SCADA/PLC based control systems
• PLC/SCADA troubleshooting and debugging experience
• Troubleshooting of electrical, PLC, and HMI systems
• Interfacing with real-time database applications to manage critical production information
• Prior Experience in Operation & Maintenance support of various interdependent system specifically interaction between IT and OT technologies
• Analyse and correlate Business Process Vs IT processes Vs Technologies
• Apply ITIL concepts while handling incidents , problems , changes, and request
• Assist to resolve and performing preventive analyses on day-to-day issues and suggest improvements related to business user related queries
• Coordinate with various teams, analyse root cause and assist in efficient resolution of all production issues/processes
• Monitor, highlight and escalate the issues for production systems
• Develop, document and train others on OT/IT systems and best practice procedures
• Vendor management and coordination to ensure SLA adherence for production system
• Analyse the business processes and ensure compliance to all controlled processes according to business requirements
• Coordinate with different internal and external stakeholders along with third party vendors and ensure effective and seamless communication
• Should be flexible and enthusiastic to learn new systems

Qualifications

• Knowledge of PLCs (e.g., ControlLogix, Modicon, Siemens S7) is an asset
• Knowledge and experience with Ignition, Rockwell FactoryTalk View, Wonderware Intouch or other HMI platforms is an asset
• Ability to read electrical schematics is an asset
• Good to have prior experience in Airport or transport industry
• Familiarity with IT/Networking and database applications is an asset
• Good to have knowledge andexperience with Programming (C, C#, VBA, SQL or other languages)
• Knowledge of ITIL V4 (Certification Preferred)