Product Designer, Supplier Experience

Wayfair; Ontario; Hybrid; CAD 70,000 - 100,000; Full time

Job summary

Wayfair is seeking a Product Designer to enhance supplier platform offerings. This role involves collaboration across teams to create user-centric experiences, requiring strong skills in design thinking and modern design tools. The ideal candidate has a minimum of 3 years in UX design and knowledge of digital implementation challenges.

Qualifications

• 3+ years of professional UX experience required.
• Strong understanding of design processes and implementation challenges.
• Proficient in modern design tools and producing relevant deliverables.

Responsibilities

• Design user-centric experiences for supplier platform offerings.
• Collaborate with cross-functional teams to execute design solutions.
• Utilize design thinking principles to enhance user interaction.

Skills

User Experience

Design Thinking

Collaboration

Interpersonal Skills

Communication

Education

Bachelor’s Degree in Design or related field

Tools

Figma

Sketch

Invision

Creative Suite

Job description

Candidates for this position may be based in Boston or Toronto and will be expected to comply with their team's hybrid work schedule requirements.

Who We Are

Wayfair is the leading online retailer of furniture & décor. We rely on our suppliers to deliver our core business proposition: delivering great products to our customers quickly and reliably. Partner Home is Wayfair’s supplier-facing ecosystem, enabling our 23,000+ supplier partners to deliver on that promise. It provides suppliers with all tools to run their business on Wayfair from a commercial and operational perspective: Creating a catalog, managing product inventory, setting up promotions, fulfilling customer orders, getting performance reporting, managing supplier finances, and many more.

The Experience Design team at Wayfair is a diverse, multidisciplinary team of world-class designers who are hard at work transforming the experience for suppliers who are selling all things home through our storefront websites. Our design practice is collaborative, data-driven, and fast-paced.

What You’ll Do

In the role of a Product Designer, you will be accountable for the design of our supplier platform offerings: You contribute to discovering new platform solutions together with your team that helps hit our outcomes around improved user experience, efficiency, and scalability. You will partner with product, research, content strategy, engineering, and analytics teams to understand our supplier problems and needs to contribute to designing user-centric experiences.

Success in this role means designing data and research-backed solutions that will get broadly adopted across the supplier-facing ecosystem ensuring intuitive, cohesive journeys with a high bar for quality user experience to deliver impact.

Your Responsibilities

• Utilize design thinking principles to build engaging customer experiences which solve goals with elegant simplicity
• Collaborate with product managers, developers, content strategists, user researchers, and other experience designers to execute design concepts that deliver on brand goals, business goals, and are technically feasible to implement
• Align with multiple teams to create cross-functional and user-centric design solutions
• Drive a sense of urgency in the team to deliver work, emphasizing the use of lean tools and techniques to more rapidly deliver work.
• Day-to-day work will consist of a combination of design execution, and design operations management.
• Contribute to the improvement of our cross-team collaboration Design processes, advocating best practices and innovative solutions between Product, Design, and Engineering teams embracing Agile methodologies.
• Demonstrate strong administration and communication skills. Be a strategist who can take a step back on overarching goals and opportunities, while also acting as a product practitioner who can meticulously work alongside their teams with domain knowledge and design prowess.

What You’ll Need

• 3+ years of professional UX experience
• Strong understanding of design processes; knowledge of what is possible and what will be hard to achieve and/or implement in a digital environment
• Communication and interpersonal skills: Ability to present and articulate ideas, openness to evolve opinions that inform beliefs
• Strong skills in modern design tools like Figma, Sketch, Abstract, Invision, Framer, UX Pin, and Creative Suite
• Expertise in producing relevant deliverables, including detailed site maps, user flows/task flows, user journeys, page flows, taxonomies/folksonomies, paths to purchase, wireframes, annotations, and prototypes that represent interaction recommendations, etc.
• Working knowledge of HTML/CSS/JS. Hands-on skills a plus.
• An online portfolio of case studies that demonstrates unfailing advocacy for the user, highlighting: e-commerce design work, mobile design work, data-driven approach, and strategic thinking.

Assistance for Individuals with Disabilities

Wayfair is fully committed to providing equal opportunities for all individuals, including individuals with disabilities. As part of this commitment, Wayfair will make reasonable accommodations to the known physical or mental limitations of qualified individuals with disabilities, unless doing so would impose an undue hardship on business operations. If you require a reasonable accommodation to participate in the job application or interview process, please let us know by completing our Accomodations for Applicants form .

Need Assistance?

For more information about applying for a career at Wayfair, visit our FAQ page here .

About Wayfair Inc.
Wayfair is one of the world’s largest online destinations for the home. Whether you work in our global headquarters in Boston or Berlin, or in our warehouses or offices throughout the world, we’re reinventing the way people shop for their homes. Through our commitment to industry-leading technology and creative problem-solving, we are confident that Wayfair will be home to the most rewarding work of your career. If you’re looking for rapid growth, constant learning, and dynamic challenges, then you’ll find that amazing career opportunities are knocking.

No matter who you are, Wayfair is a place you can call home. We’re a community of innovators, risk-takers, and trailblazers who celebrate our differences, and know that our unique perspectives make us stronger, smarter, and well-positioned for success. We value and rely on the collective voices of our employees, customers, community, and suppliers to help guide us as we build a better Wayfair – and world – for all. Every voice, every perspective matters. That’s why we’re proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other legally protected characteristic.

We are interested in retaining your data for a period of 12 months to consider you for suitable positions within Wayfair. Your personal data is processed in accordance with our Candidate Privacy Notice (which can found here: https://www.wayfair.com/careers/privacy). If you have any questions regarding our processing of your personal data, please contact us at [e-mail]. If you would rather not have us retain your data please contact us anytime at [e-mail].

About the company

Wayfair Inc. is an American e-commerce company that sells furniture and home-goods.

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