Product Designer II, Retail Payments

Lightspeed Commerce; Toronto; On-site; CAD 70,000 - 90,000; Full time

Job summary

A leading company in the commerce sector is seeking a Product Designer II to enhance their B2B platform. This role involves tackling complex UX challenges, designing user-friendly interfaces, and collaborating with cross-functional teams to improve user experience. Ideal candidates will have a strong design background, excellent communication skills, and a passion for creating impactful digital solutions.

Benefits

Lightspeed share scheme

Unlimited paid time off policy

Health insurance

Health and wellness benefit of $500 per year

Paid leave and assistance for new parents

Mental health online platform and counselling & coaching services

Qualifications

• At least 4 years of practical, in-house product, UX/UI design experience.
• Fluency in design systems, prototyping, and user research methodologies.

Responsibilities

• Lead project work from a design perspective with autonomy.
• Design holistic systems, flows and interfaces that are user-friendly.
• Build relationships and advocate for the user in cross-functional teams.

Skills

Design Thinking

User Experience

Communication

Prototyping

Empathy

Education

Design, Visual Arts, Architecture, Industrial Design, or Communication

Tools

Figma

Google Suite

JIRA

Job description

Are you actively looking for a new opportunity? Or just checking the market? Well… you might just be in the right place!

Lightspeed is seeking a Product Designer II (Intermediate) to join our B2B (NuOrder) team in Toronto, Canada. In this role, you’ll dive into the retail payments and checkout space on our wholesale platform, NuORDER by Lightspeed. You'll play a key part in shaping how buyers and brands interact, designing smooth, scalable solutions for everything from payment authorization and checkout flows to shipping, payment capture, and permissions.

You'll also help improve everyday UX touch points like saved payment methods, email communications, and Marketplace-specific behaviours, with a chance to explore exciting future work like commissions. If you're ready to tackle complex, high-impact challenges that drive buyer trust and platform performance, we’d love to hear from you!

What you’ll be doing:

• Lead project work from a design perspective with autonomy and authority, facilitating design reviews and working sessions to help the teams deliver the best possible solutions.
• Leverage your UX expertise and understanding of design systems, UI design, and how micro-interactions can help users complete a task.
• Turn nebulous concepts into specific ideas that are useful and delightful end-to-end digital product experiences.
• Design holistic systems, flows and interfaces that are simple, elegant, and user-friendly.
• Understand how to best use the current design system to ensure consistency across platforms and contribute to its continuous improvement.
• Draw insights from research and data, and know how to turn those insights into tangible solutions.
• Build relationships and advocate for the user when collaborating with cross-functional teams in product, engineering, and marketing. Oversee the UX from conception to launch.
• Be a positive role model and culture carrier within the design team as well as an advocate for design within the Lightspeed organization.

And a little bit of…

• Contributing as part of the wider team to achieve organizational objectives even if this means doing things that aren’t strictly within the scope of your role!

What you need to bring:

• A design-thinking education or equivalent (Design, Visual Arts, Architecture, Industrial Design, or Communication);
• At least 4 years of practical, in-house product, UX/UI design experience.
• Prior experience in fields such as fintech, banking, or other regulated industries is preferred but not necessary.
• Applied experience with B2B design practices and a practice of constantly evolving your design process.
• Applied experience working across all digital and physical manifestations of what we design - from the responsive web to native applications to the next technological leap.
• Strong aesthetic and conceptual skills to help elevate the visual identity of the Lightspeed and NuORDER by Lightspeed brands.
• Excellent communication and visualization skills. You can bring internal stakeholders on your design journey and explain work with focus and brevity.
• Fluency in use of design systems, prototyping, and user research methodologies.
• An acute level of self-awareness and deep empathy - for both the customer and your team’s goals.
• A deep curiosity and ability to consider product strategy and vision. You don’t just care about “how it looks,” or “what we should design,” but “why are we designing this at all?”
• Fluency with product, design, and prototyping tools such as Figma, Google Suite, JIRA.

We know that people are more than what’s on their CV. If you’re unsure that you have the right profile for the role... hit the ‘Apply’ button and give it a try!

What’s in it for you?

Come live the Lightspeed experience...

• Ability to do your job in a truly flexible environment;
• Genuine career opportunities in a company that’s creating new jobs everyday;
• Work in a team big enough for growth but lean enough to make a real impact.

… and enjoy a range of benefits that’ll keep you happy, healthy and (not) hungry:

• Lightspeed share scheme (we are all owners)
• Unlimited paid time off policy
• Health insurance
• Health and wellness benefit of $500 per year
• Paid leave and assistance for new parents
• Mental health online platform and counselling & coaching services

#LI-DS1

To all recruitment agencies: Lightspeed does not accept unsolicited agency resumes. If we have not directly engaged your company in writing to supply candidates for a specific vacancy, Lightspeed will not be responsible for any fees related to unsolicited resumes.

Lightspeed is a proud equal opportunity employer and we are committed tocreating an inclusive and barrier-free workplace. Lightspeed welcomes andencourages applications from people with disabilities. Accommodations areavailable on request for candidates taking part in all aspects of theselection process.

Where to from here?
Obviously, this has to be mutually beneficial: we want you to step into a role you love, and we want to offer you a place you’re proud to come to every day. For a glimpse into our world check out our career page here .

Lightspeed is building communities through commerce, and we need people from all backgrounds and lived experiences to do that. We were founded in 2005, in Montreal’s gay village and our original members were all part of the LGBTQ+ community. The ethos of our business has been about inclusion from the very beginning, and we strive to provide a workplace where everyone belongs.

Who we are:
Powering the businesses that are the backbone of the global economy, Lightspeed's one-stop commerce platform helps merchants innovate to simplify, scale, and provide exceptional customer experiences. Our cloud commerce solution transforms and unifies online and physical operations, multichannel sales, expansion to new locations, global payments, financial solutions, and connection to supplier networks.

Founded in Montréal, Canada in 2005, Lightspeed is dual-listed on the New York Stock Exchange (NYSE: LSPD) and Toronto Stock Exchange (TSX: LSPD). With teams across North America, Europe, and Asia Pacific, the company serves retail, hospitality, and golf businesses in over 100 countries.

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