Product Designer

Achievers; Toronto; Hybrid; CAD 100,000 - 120,000; Full time

Benefits offered by this job

Health benefits

Life Insurance

Parental leave

RRSP contributions

Flexible vacation

EAP

Career development

Diversity groups

Hybrid work - Toronto

Job summary

Achievers is an employee recognition and engagement platform. As a Product Designer in the Member Experience domain, you will be the full-time designer for Campaigns and Recognition teams, shaping experiences from problem framing to shipped work across web and mobile, built on our design system in a fast-moving agile environment.

You will partner with Product Managers and engineers, conduct user research, create wireframes and prototypes, ensure accessibility, and use analytics to drive KPI

Qualifications

• 2+ years of product design across web and mobile.
• Experience with user research planning and execution.
• Strong collaboration with product and engineering teams.
• Solid portfolio of product design projects.

Responsibilities

• Design web and mobile experiences for Campaigns and Recognition.
• Collaborate with PMs and two engineering teams on user stories.
• Plan and run user research and usability testing with senior designer or UX researcher.
• Facilitate design discussions and decisions within the team.
• Create wireframes, flows, prototypes, and interface content.
• Work in the design system and follow component lifecycle.
• Apply accessibility and inclusive design principles.
• Leverage analytics to identify KPI gaps and propose improvements.

Skills

User-centered design

Communication skills

Analytical thinking

Attention to detail

User research

Tools

Figma

Prototyping tools

HTML/CSS/JavaScript (bonus)

UX testing frameworks

Job description

Achievers is an employee recognition and engagement platform, and our mission is to Change the Way the World Works. We help companies celebrategreat work, build stronger cultures, and make sure people feel valued. Every day, our platform powers millions of recognition moments for global, multi-generational workforces.

As a Product Designer in our Member Experience domain, you will be the full-time designer for our Campaigns and Recognition teams, working alongside the Product Managers and engineers on each. You will design the experiences people use to recognize one another and the experiences our customers use to run campaigns, from the first question about the problem through to shipped work and what we learn from it. The work spans web and mobile and is built on our design system. You will work within an agile team, take on well-defined design work, bring your own ideas to how it gets solved, and grow your skills with support from the senior designers on the team.

Learn more about our platform: https://www.achievers.com/platform/

Why you'll love this role:

• Your work will change how millions of people feel about their jobs: Change the Way the World Works is the mission, and this product is one of the places you can watch it happen.
• Work in a true product triad with a Product Manager and a Lead Engineer, sharing direction and delivery rather than handing off specs.
• Be part of a collaborative Design Guild, where designers learn from one another, share ideas, and get mentorship from more experienced team members.
• You will have room to grow, taking on bigger challenges, expanding your influence, and shaping your path as both the product and design practice evolve.
• Join a team that values empathy, ownership, and high standards, and gives you room to make decisions that matter.
• Thrive in a fast-paced, high-growth environment where innovation is encouraged and your voice truly matters.

How you'll shape our Campaigns & Recognition experiences:

• Design the experiences for Campaigns & Recognition across web and mobile.
• Collaborate with the Product Managers and two Engineering teams on user stories.
• Plan and run user research and usability testing with a senior designer or our UX researcher, then analyze what you find and bring conclusions the team can act on.
• Facilitate team discussions that include the right people and guide them to a decision.
• Create wireframes, user flows, prototypes, and interface content.
• Work in the design system and follow the component lifecycle with the senior designers.
• Apply accessibility and inclusive design practices in your work, and keep building that knowledge.
• Use analytics to see where the work is missing its KPIs and suggest improvements.

Experience we feel will set you up for success:

• 2+ years hand-on experience in product design across responsive web, iOS, or Android
• You’re hungry to continue learning and honing your skills as a product designer and being a champion of the user
• Hands-on experience with user research methods, planning and running them with guidance
• Professional experience with Figma, user testing frameworks, and other prototyping tools
• Knowledge of user-centered design principles, with growing knowledge of accessibility and inclusive design
• Experience applying interaction design and mobile-first design
• Sharp attention to design detail
• Excellent written and verbal communication skills
• Ability to read analytics and suggest improvements
• Solid portfolio of product design projects and process
• Knowledge of Lean/Agile processes and how UX fits into an agile team
• B2B SaaS experience is highly advantageous
• Experience in HTML, CSS and JavaScript is a bonus

Why Achieversis a Great Place to Work

At Achievers, we believe recognition is a powerful driver of connection. With more than 4.3 million users across 190 countries, our employee recognition and rewards platform empowers organizations to build cultures where people feel seen and valued, everyday. We’re a team of passionate, thoughtful builders who care deeply about our product, our customers, and each other. Visit achievers.com to see how we’re inspiring recognition everywhere.

Our Approach to Total Rewards

$100,000 - $120,000 reflects the salary range for this role, depending on experience, skills, and market data. We’re committed to providing a fair and competitive offer based on what you bring to the team. Each A-Players' compensation is reviewed at least annually against performance and impact in role. We want you to see your path to growth, understand your impact and feel valued every step of the way.

Benefits and Perks for permanent full-time employees:

Rewardsfor your impact through our Recognition and Rewards program

HealthBenefits and Life Insurance Coverage beginning on your first day

ParentalLeave Top-up

Employer matched RRSPcontributions

FlexibleVacation to recharge, so you can bring your best

Employeeand Family Assistance Programoffering mental health, legal, and financial counselling

Supportedprofessional development and career growth(Linkedin Learning, mentorship)

Employee-Led Employee Resource Groupsthat celebrate our diversity

Regular events designed to build connection, belonging, and well-being

Hybridflexibility, with time in our beautiful Liberty Village, Toronto office

Achievers is proud to be an equal opportunity employer committed to building a diverse, inclusive workplace where everyone can do their best work. We encourage qualified candidates from all backgrounds and experiences to apply.

Achievers is committed to ensuring an inclusive and accessible recruitment process for all candidates. If you require any accommodations for your interview, such as assistive technology, wheelchair accessibility, or alternative formats of materials, please let us know. We are happy to make necessary arrangements to support your needs.