Global Payroll and Benefits Administrator

Achievers; Toronto; Hybrid; CAD 70,000 - 83,000; Full time

Benefits offered by this job

Recognition program

Employee Assistance Program

Career development (LinkedIn Learning)

Employee Resource Groups

Hybrid flexibility

Toronto office

Job summary

Achievers is seeking a Global Payroll and Benefits Administrator on an 18-month contract to cover maternity leave. You will run Canadian payroll in Workday and US payroll in ADP Workforce Now, own benefits administration for both countries, and back up global payroll delivery via Remote.

Reporting to the Senior Manager, Global Payroll & Benefits, you will manage remittances, year-end processes, JEs, and provide timely, accurate payroll support across Canada and the US from our Toronto area

Qualifications

• 5+ years of payroll experience, including hands-on processing of Canadian and US multi-state payrolls and year end (T4/T4A, W-2)
• PCP certification (mandatory)
• Working knowledge of US multi-state payroll tax, including resolving state tax notices
• 2+ years of Canada and US benefits administration experience, including group RRSP and 401(k) plans
• Experience with global payroll and/or benefits, including working with a global payroll provider such as Remote

Responsibilities

• Process Canadian bi-weekly payroll in Workday and US bi-weekly payroll in ADP Workforce Now
• Reconcile CRA source deductions and IRS/state tax deposits
• Issue ROEs for terminations and leaves
• Complete Canadian and US year-end (T4/T4A, W-2)
• Prepare and file US workers’ compensation for WA and OH; update on new hires/terminations
• Resolve US tax notices with agencies and ADP; register new US states as needed
• Backup global payroll runs via Remote; monthly Australian payroll tax and workers’ comp true-up
• Communicate with government bodies and third parties; stay updated on Canada/US payroll legislation
• Update payroll/benefits SOPs for operational consistency

Skills

Payroll processing

Multi-state payroll

US taxes

Benefits administration

Advanced Excel

Education

PCP certification

Tools

Workday Payroll

ADP Workforce Now

Remote

Job description

Achievers is hiring a Global Payroll and Benefits Administrator on an 18-month contract to provide maternity leave coverage to run Canadian and US payroll and own benefits administration for both countries. Reporting to the Senior Manager, Global Payroll & Benefits, you will process bi-weekly payrolls in Workday (Canada) and ADP Workforce Now (US), manage remittances, year-end, payroll/benefits journal entries and back up global payroll delivery through Remote.

How you'll shape Employee Success at Achievers:

Payroll Operations:

• Prepare and submit Canadian bi-weekly payroll in Workday and US bi-weekly payroll in ADP Workforce Now (WFN).
• Reconcile Canada Revenue Agency (CRA) source deductions and Internal Revenue Service (IRS) and state tax deposits each pay period.
• Issue Records of Employment (ROEs) for terminations and leaves.
• Complete Canadian and US year-end, including reconciliations, T4 and T4A slips, W-2 forms.
• Prepare and file US workers’ compensation for Washington and Ohio and update Finance on new hires and terminations for the US workers’ compensation policy.
• Resolve US federal and state tax notices with government agencies and ADP, and complete new US state registrations as required.
• Backup as required for all other global payroll runs processed through Remote, monthly filings for Australian state payroll tax and annual Australian workers’ compensation true-up.
• Communicate with government bodies and third parties as required.
• Keep up to date with legislative changes affecting payroll and benefits in Canada and the US.
• Ensure payroll and benefits enquiries from employees, managers, and cross-functional teams are addressed promptly, accurately, and consistently. Proactively communicate payroll issues, corrections, payment impacts, and required employee actions.
• Maintain and regularly update Canada and US payroll and benefits SOPs to ensure processes, controls, and procedures are accurately documented, supporting operational consistency, effective knowledge transfer, and reduced key-person dependency.

Analysis and Reconciliations:

• Reconcile payroll and benefit cost allocations and post related journal entries (JEs).
• Support the year-end financial and third-party audits.
• Complete payroll and benefits analysis and reconciliations as needed.

Benefits Administration:

• Own benefits administration for Canada and US, including enrollments, invoice reconciliation, and employee support.
• Act as the main backup for benefits administration in all other countries.
• Administer the Canadian Group RRSP, including contribution reconciliations and maintain plan compliance.
• Reconcile US 401(k) plan contributions.
• Provide backup support for Australian superannuation and UK pension programs.
• Support Canada and US benefits renewals.
• Lead benefits information sessions for new hires in Canada and the US.

Experience we feel will set you up for success:

• 5+ years of payroll experience, including hands-on processing of Canadian and US multi-state payrolls and year end (T4/T4A, W-2)
• PCP certification (mandatory).
• Working knowledge of US multi-state payroll tax, including resolving state tax notices.
• 2+ years of Canada and US benefits administration experience, including group RRSP and 401(k) plans.
• Experience with global payroll and/or benefits, including working with a global payroll provider such as Remote (an asset).
• Advanced Excel skills (pivot tables, lookups, and reconciliations) and proficiency with Microsoft Office.
• Workday Payroll or comparable Canadian payroll-system experience is an asset.

Why Achieversis a Great Place to Work

At Achievers, we believe recognition is a powerful driver of connection. With more than 4.3 million users across 190 countries, our employee recognition and rewards platform empowers organizations to build cultures where people feel seen and valued, everyday. We’re a team of passionate, thoughtful builders who care deeply about our product, our customers, and each other. Visit achievers.com to see how we’re inspiring recognition everywhere.

Our Approach to Total Rewards

We’re committed to providing a fair and competitive offer based on what you bring to the team. Each A-Players' compensation is reviewed at least annually against performance and impact in role. We want you to see your path to growth, understand your impact, and feel valued every step of the way.

$70,000 - $83,000 reflects what we reasonably expect to offer for this role based on current market data. The final offer will depend on several factors, including your skills, experience, and any relevant certifications. As with all market-based ranges, these numbers may evolve over time, but we’re committed to providing a fair and competitive offer based on what you bring to the team.

Benefits and Perks for permanent full-time employees:

Rewards for your impact through our Recognition and Rewards program

Employeeand Family Assistance Programoffering mental health, legal, and financial counselling

Supportedprofessional development and career growth(Linkedin Learning, mentorship)

Employee-Led Employee Resource Groupsthat celebrate our diversity

Regular events designed to build connection, belonging, and well-being

Hybridflexibility, with time in our beautiful Liberty Village, Toronto office

Achievers is proud to be an equal opportunity employer committed to building a diverse, inclusive workplace where everyone can do their best work. We encourage qualified candidates from all backgrounds and experiences to apply.

Achievers is committed to ensuring an inclusive and accessible recruitment process for all candidates. If you require any accommodations for your interview, such as assistive technology, wheelchair accessibility, or alternative formats of materials, please let us know. We are happy to make necessary arrangements to support your needs.