Product Designer

Ratehub.ca; Toronto; Remote; CAD 70,000 - 90,000; Full time

Job summary

A Canadian fintech company in Toronto seeks a skilled Product Designer to lead the design process from research to prototyping. You'll work collaboratively across teams, ensuring user-centered experiences that drive financial decision-making. Ideal candidates have 3+ years of relevant experience, strong UX/UI skills, and proficiency in Figma. The company offers a flexible, remote-first culture with competitive compensation and benefits.

Benefits

Competitive salary

Remote-first organization

Flexible hours

Benefits package with no employee contribution

RRSP matching

Qualifications

• 3+ years of product design experience with a strong portfolio.
• Ability to own the end-to-end design process.
• Strong UX and UI design skills.

Responsibilities

• Own the design process from research to delivery of product experiences.
• Collaborate with teams to translate ideas into user-centered experiences.
• Facilitate workshops to gather requirements and co-create solutions.

Skills

Product design

UX/UI design

Research skills

Prototyping

Figma

Usability testing

Agile methodologies

Collaboration

Education

Post-secondary degree in UX Design or related field

Tools

Jira

Confluence

Job description

Overview

Ratehub is a Canadian fintech offering a one-stop platform for saving, spending, borrowing, investing, and protecting. We deliver mortgage experiences, personalized credit card and loan options, and auto/home insurance policies through our digital application technology, brokerages, and content. We are remote-first with headquarters in downtown Toronto and welcome remote candidates.

Your Responsibilities

• Own the end-to-end design process, from research and ideation to prototyping, validation, and delivering high-impact product experiences that help users make smart financial decisions.
• Act as the voice of the customer using research, usability testing, A/B testing, and analytics to understand and validate problems and solutions, ensuring decisions deliver measurable value.
• Partner with product, engineering, data, marketing, and content teams to translate ideas into meaningful, user-centered experiences.
• Design responsive and consistent experiences across mobile and desktop.
• Collaborate with engineers to ensure design feasibility, high-fidelity implementation, and visual/functional accuracy in the final product.
• Contribute to product roadmaps and sprint planning alongside product and engineering teams.
• Build and maintain design backlogs and help shape design strategy for the next 6–24 months.
• Support additional design needs from content and marketing initiatives across Ratehub and MoneySense.

Collaboration and Communication

• Facilitate workshops with stakeholders to align on goals, gather requirements, and co-create solutions.
• Communicate design concepts and rationale clearly to technical and non-technical audiences, including senior leadership.

Design Systems and Standards

• Build and maintain scalable design systems and style guides to ensure consistency across products.
• Ensure all designs meet accessibility standards (WCAG) and deliver inclusive user experiences.
• Stay current with industry trends, tools, and best practices to improve design processes and methodologies.

Your Qualifications

• 3+ years of product design experience with a strong portfolio showing responsive designs for web and mobile.
• Proven ability to own the end-to-end design process: user research, ideation, prototyping, UX/UI design, and usability testing.
• Strong UX and UI design skills with excellent attention to detail and ability to craft intuitive experiences.
• High proficiency with Figma.
• Experience leveraging quantitative and qualitative data to validate design decisions, with usability testing tools and analytics tools.
• Organized and capable of managing multiple projects in a fast-paced, agile environment.
• Ability to break down complex problems into simple, intuitive solutions and iterate based on feedback.
• Experience building and maintaining scalable, component-based design systems.
• Excellent communication and collaboration skills, with ability to present design rationale to stakeholders.
• Bias toward action, balancing quality and speed, and comfort with ambiguity to design 0→1 features.
• Experience with Agile methodologies and tools such as Jira and Confluence.
• Post-secondary degree, diploma, or certificate in UX Design or related field.

Nice-to-haves

• Experience with Storybook or WordPress.
• Basic understanding of front-end development (HTML, CSS, JavaScript).
• Experience designing for customer-facing financial services products.

Culture Fit

• Members first – we prioritise the interests and needs of our members and focus on member satisfaction.
• Growth mindset – we set ambitious goals and take responsible risks, being accountable for actions.
• Better together – we are One team with One common goal, supporting each other to achieve great results.
• Run after problems – we tackle problems head-on, seeing obstacles as opportunities for growth and innovation.
• Measure, Learn, Iterate, Innovate – we measure what matters, iterate, and innovate in a data-driven way.

Job Perks

• Competitive salary to reflect cost of living in Canada.
• Remote-first organization with opportunities to meet in person; work anywhere in Canada.
• Flexible hours.
• Benefits package with no employee contribution required.
• RRSP matching, training allowance, and team socials (remote and in-person).

Ratehub welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process.