Product Design Manager, Connect

Stripe; Toronto; Hybrid; USD 194,000 - 293,000; Full time

Job summary

An innovative financial infrastructure platform is seeking a Design Team Lead to guide a talented group in creating intuitive tools for complex payment systems. This role offers a unique chance to shape user experiences that cater to a diverse range of businesses, from startups to large enterprises. With a focus on collaboration, design excellence, and customer-centric solutions, you'll inspire and nurture a high-performance team culture. This position allows for flexibility, whether in the office or remote, and comes with a competitive salary range and comprehensive benefits. If you're passionate about design and ready to make an impact in the fintech space, this opportunity is for you.

Benefits

Equity

Company bonus

401(k) plan

Medical benefits

Dental benefits

Vision benefits

Wellness stipends

Qualifications

• 5+ years of people management experience in design.
• Experience leading design teams for complex financial systems.

Responsibilities

• Lead a design team for business-critical tools and products.
• Collaborate with teams to deliver scalable interfaces for financial transactions.

Skills

Team Leadership

User Experience Design

B2B Product Design

Cross-Functional Collaboration

Communication Skills

Job description

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About the team

The Connect team at Stripe focuses on building and maintaining the infrastructure and tools that enable businesses to integrate and manage payments on their platforms. This includes providing solutions for marketplaces, platforms, and service providers to handle complex payment flows, such as payouts to third-party sellers or service providers. The team is responsible for designing systems that support a wide range of business models and compliance requirements across various countries. They work on ensuring a seamless and secure experience for users, managing APIs that facilitate the movement of funds, and offering features like onboarding, verification, and reporting for platforms using Stripe Connect.

What you’ll do

Responsibilities

• Lead a design team working on business-critical tools and products that ensure platforms have an intuitive, efficient, and reliable experience.
• Collaborate with product, engineering, and leadership teams to deliver intuitive, scalable interfaces that simplify complex financial transactions and payment paths for different business models, such as marketplaces and platforms that pay out to multiple parties.
• Build and scale a team of designers, growing their skills and careers while fostering a high-performance, customer-obsessed team culture.
• Inspire and motivate the team to do their best work while creating a clear design vision that aligns with Stripe's goals.
• Advocate for design excellence at every stage of the product lifecycle, balancing speed, quality, and bold experimentation.

Who you are

We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

• Have experience leading design teams tackling complex B2B products with technical or financial systems.
• Are passionate about building a deep understanding of the needs of a broad range of users, from individual developers and small businesses to large platforms and marketplaces with complex payment workflows.
• Have successfully managed both individual designers and design managers, cultivating strong team cultures and clear career growth pathways.
• Excel at balancing detail-oriented design with big-picture strategy.
• Are relentless in delivering customer-focused experiences, combining user insights with business goals to drive meaningful outcomes.
• Thrive in cross-functional collaboration, aligning design efforts with Product, Engineering, and Leadership stakeholders.
• Have 5+ years of people management experience and are confident in scaling design teams in fast-paced, high-growth environments.
• Have exceptional communication skills, using storytelling to clarify complex problems and inspire teams.
• Are comfortable navigating ambiguity and finding the right balance between quality, speed, and experimentation.

Preferred qualifications

• Experience in designing user experiences that support platforms and marketplaces, and the UX challenges of multi-sided interactions.
• Experience designing for enterprise financial tools, including operations, risk, and compliance workflows.
• Familiarity with regulatory and security considerations in financial products.
• Experience working in global financial markets, considering localization and compliance constraints.

This role is available either in an office or a remote location (typically, 35+ miles or 56+ km from a Stripe office).

Office-assigned Stripes spend at least 50% of the time in a given month in their local office or with users. This hits a balance between bringing people together for in-person collaboration and learning from each other, while supporting flexibility about how to do this in a way that makes sense for individuals and their teams.

The annual US base salary range for this role is $194,900 - $292,300. This salary range may be inclusive of several career levels at Stripe and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and location.

Additional benefits for this role may include: equity, company bonus or sales commissions/bonuses; 401(k) plan; medical, dental, and vision benefits; and wellness stipends.

At Stripe, we're looking for people with passion, grit, and integrity. You're encouraged to apply even if your experience doesn't precisely match the job description. Your skills and passion will stand out—and set you apart—especially if your career has taken some extraordinary twists and turns. At Stripe, we welcome diverse perspectives and people who think rigorously and aren't afraid to challenge assumptions. Join us.