Product Deployment Specialist (CANVAS Specialist)

IMMERSIVE Design Studios; Montreal; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading interactive media company in Montreal seeks a Product Deployment Specialist to lead the deployment of CANVAS software for global clients. The role requires configuring hardware, delivering training, and providing technical support. Ideal candidates have a degree in Computer Science and experience in software deployment, with strong communication skills. This full-time position offers opportunities for growth in an innovative environment.

Qualifications

• 3+ years of experience in software deployment or technical support.
• Strong working knowledge of both Windows and macOS environments.
• Excellent communication skills; bilingual in English and French is an asset.

Responsibilities

• Configure and tailor CANVAS hardware and software to meet client requirements.
• Deliver engaging onsite and remote training for end-users.
• Provide expert technical support for hardware and software issues.

Skills

Software configuration

Networking fundamentals

Problem-solving

Technical support

Communication skills

Education

Degree in Computer Science or related field

Tools

Windows

macOS

Job description

Product Deployment Specialist (CANVAS Specialist)

Product Deployment Specialist (CANVAS Specialist)

3 days ago Be among the first 25 applicants

Get AI-powered advice on this job and more exclusive features.

Immersive Design Studios is a leader in interactive media and large-scale immersive experiences, serving corporate, entertainment, and educational clients around the globe. Our proprietaryCANVASplatform delivers breathtaking, interactive environments that redefine how audiences connect and engage.

We thrive on creativity, innovation, and collaboration, pushing the boundaries of what’s possible. If you’re passionate about technology, hands-on problem solving, and delivering unforgettable experiences, you’ll feel right at home here.

Location : Montreal, QC

About Us

Immersive Design Studios is a leader in interactive media and large-scale immersive experiences, serving corporate, entertainment, and educational clients around the globe. Our proprietaryCANVASplatform delivers breathtaking, interactive environments that redefine how audiences connect and engage.

We thrive on creativity, innovation, and collaboration, pushing the boundaries of what’s possible. If you’re passionate about technology, hands-on problem solving, and delivering unforgettable experiences, you’ll feel right at home here.

Role Overview

We’re looking for a Product Deployment Specialist to lead the rollout of our proprietary CANVAS software for clients worldwide.

In this role, you’ll be the bridge between our technology and the client’s vision, configuring, installing, integrating, and fine-tuning CANVAS to perform flawlessly in diverse, high-profile environments. You’ll deliver onsite and remote training, provide expert technical support, and work closely with internal teams to ensure deployments exceed expectations.

This position combines digital and hands-on technical work, customer-facing responsibilities, and occasional travel for onsite installations and commissioning.

What You’ll Do Product Deployment

• Configure and tailor CANVAS hardware and software to meet unique client requirements.
• Coordinate with third-party integrators to align software readiness with physical installations.
• Develop and implement scripts for automated deployment and configuration.
• Build automated testing systems to validate performance, stability, and network connectivity.
• Conduct thorough pre-deployment QA testing.
• Manage hardware purchasing, inspection, and documentation.
• Install and upgrade hardware components (e.g., graphics cards, sound cards).
• Collaborate with developers, QA engineers, and product managers to refine CANVAS based on real-world use.

Training & Enablement

Deliver engaging onsite and remote training to ensure end-users are confident and proficient.

Maintain up-to-date technical documentation covering configurations, integrations, networking, and troubleshooting.

Technical Support

Provide expert remote and onsite troubleshooting for hardware, software, and network issues.

Diagnose and resolve connectivity and configuration challenges quickly and effectively.

What You Bring

Degree in Computer Science, Software Engineering, IT, or related field.

3+ years of experience in software deployment, technical support, or related roles.

Proficiency in software configuration via command-line arguments, JSON, XML, and OSC.

Strong working knowledge of both Windows and macOS environments.

Solid understanding of networking fundamentals, including IP addressing and troubleshooting.

Proven ability to learn and master complex software platforms quickly.

Strong problem-solving skills and meticulous attention to detail.

Comfort with safe handling and installation of computer hardware.

Excellent communication skills in English (spoken and written); French is an asset.

Willingness to travel within Canada, the US, and Europe for installations, support, and training.

Why Join Us?

You’ll be at the forefront of delivering transformative live, virtual, and hybrid experiences for some of the world’s most recognized brands and institutions.

Your expertise will directly shape how clients interact with and benefit from our technology, from first installation to flawless execution.

Seniority level

Seniority level

Mid-Senior level

Employment type

Employment type

Full-time

Job function

Job function

Sales and Business Development

Industries

Software Development

Referrals increase your chances of interviewing at IMMERSIVE Design Studios by 2x

Sign in to set job alerts for “Product Specialist” roles.

Senior Application Support Specialist (L1)

Pointe-Claire, Quebec, Canada 2 weeks ago

Counter Manager-Designated Beauty Advisor- Charlotte Tilbury-Holt Renfrew Ogilvy

Dollard-des-Ormeaux, Quebec, Canada 3 weeks ago

Counter Manager-Designated Beauty Advisor- Charlotte Tilbury-Holt Renfrew Ogilvy

Industry X Teamcenter Business Consultant

Bilingual Pharmacy Trainer - Business Analyst II

Specialist, Compliance - (12 Months Contract)

Digital Asset Management / Product Information Management (DAM / PIM) Manager

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

J-18808-Ljbffr