Product Deployment Specialist - Canada

Ascend; Canada; Remote; CAD 60,000 - 100,000; Full time

Job summary

An innovative firm is seeking a Product Deployment Specialist to lead software rollouts and foster relationships with partner firms. This remote role emphasizes communication and collaboration, ensuring successful product adoption and stakeholder engagement. As part of a dynamic AI team, you will play a crucial role in transforming the financial services industry through technology. If you are passionate about change management and eager to contribute to a rapidly growing company, this opportunity is perfect for you. Join a forward-thinking organization that values ownership, service, and teamwork.

Qualifications

• Experience managing software rollouts and working cross-functionally.
• At least 2 years supporting project or product management in tech.

Responsibilities

• Manage product releases and adoption with partner firms.
• Create training materials and support testing for product updates.
• Monitor product metrics and report outcomes effectively.

Skills

Software Rollouts Management

Relationship Building

Change Management

Communication Skills

Problem-Solving

Stakeholder Management

Organization and Prioritization

Knowledge of Accounting Workflows

Experience with AI Tools

Education

Project Management Experience

Product Launch Experience

2+ Years in Tech Project Management

Job description

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About Ascend

Ascend empowers entrepreneurial CPAs to reach their goals with an innovative growth model that brings their firms into the new age. Backed by private equity from Alpine Investors, Ascend is building a modern platform for regional accounting firms that enables them to stay independent while accessing the resources of a large CPA firm to help them grow. Ascend provides access to growth capital, talent acquisition, technology, leadership systems, back-office services, and modernized incentives to help firms surmount industry challenges and reach their potential. Founded in January 2023, it quickly became a Top 100 U.S. accounting firm.

Position Summary

Ascend is building an AI team focused on transforming the industry with machine learning and Large Language Models. The primary customers are partner firms within Ascend and their clients.

Reporting to the Product Deployment Manager, the Senior Product Deployment Specialist will work with partner firms to execute product releases and develop relationships. Success is measured by product adoption and partner sentiment.

This is a remote role with quarterly in-person gatherings.

Ideal Candidate

• Experience managing software rollouts and working cross-functionally
• Strong relationship-building skills
• Interest in AI and financial services technology
• Passionate about change management
• Proactive and communicative

Key Responsibilities

• Manage product releases and adoption
• Create training materials and support testing
• Communicate with partner firms about product updates
• Build relationships with stakeholders
• Collaborate with product teams to define project scope
• Gather and act on feedback
• Monitor product metrics and report outcomes

Qualifications

• Experience as a project manager in software projects
• Successful product launch experience
• At least 2 years supporting project or product management in tech

Skills & Abilities

• Excellent communication skills
• Stakeholder management
• Ownership and work ethic
• Problem-solving abilities
• Trustworthiness and transparency
• Growth mindset
• Organization and prioritization
• Preferred: Knowledge of accounting workflows, experience with AI tools

Values

• Ownership
• Service
• Excellence
• Teamwork
• Positivity

Additional Details

• Seniority level: Mid-Senior
• Employment type: Full-time
• Job function: Sales and Business Development
• Industries: Business Consulting and Services