Product Consultant

ITjobs.ca; Vancouver; On-site; CAD 55,000 - 60,000; Full time

Job summary

An emerging high-growth firm is seeking a tech-savvy Product Consultant to join their dynamic team. This role focuses on selling an innovative embedded banking SaaS product, requiring strong communication and sales skills. The ideal candidate will assist in client qualifications and product demonstrations while developing lasting customer relationships. With a commitment to fostering personal growth and a rich company culture, this opportunity offers autonomy and mentorship from seasoned leaders in the FinTech industry. Join a team that values collaboration and innovation, and help shape the future of banking solutions.

Benefits

Extended health and dental benefits

Paid time off

Savings and retirement plan matching

Mentorship programs

Leadership series

Access to fitness center

Weekly team lunches

Daily coffee runs

Modern MacBook and Apple equipment

Qualifications

• Fluency in English and French is required.
• Experience in customer sales and service is essential.

Responsibilities

• Conduct client qualification calls and product demonstrations.
• Develop and maintain customer relationships.

Skills

Customer Service

Sales Skills

Communication Skills

Interpersonal Skills

Attention to Detail

Education

Background in Business Administration

Experience in SaaS

Experience in Banking

Job description

3 weeks ago Be among the first 25 applicants

Our Business

FISPAN Services Inc. (FISPAN) is an Enterprise SaaS FinTech company that allows banks to deploy embedded financial products and services to create a seamless banking connection for their corporate clients. Our product aims to provide instant scale and reach for banks who want to remove friction and add value by enabling their commercial banking clients to access banking services through their preferred ERP / accounting platform.

Founded in 2016 and headquartered in downtown Vancouver, FISPAN is on a mission to create the best product in the FinTech industry and fundamentally change the way that companies bank. Being the market leader in ERP Banking, we work with the world’s Tier 1 banks with assets exceeding $3T, including J.P. Morgan Chase, Wells Fargo, TD and Bank of Montreal.

We are looking for dynamic and passionate individuals to join our high performance team and contribute to our rapid growth and exciting journey.

We are looking for a tech-savvy product consultant to assist with the selling of our embedded banking SaaS product. The Product Consultant's responsibilities include maintaining extensive knowledge of the products' parts, functions, and processes and assisting to close sales where product expertise may be required to fit the clients' needs.

• Must be fluent in both English and French.
  
  

Key Responsibilities

• Conducting client qualification calls and product demonstrations with sales representatives
• Developing relationships and maintaining customer relations
• Supporting the sales team with all product feature related queries
• Supporting the production and maintenance of sales collateral such as training videos, interactive demos, and presentations.
• Setting and achieving sales goals and quotas
• Soliciting and logging client feedback and evaluating the data to create new sales and marketing strategies to target customers
• Identifying areas for improvement and communicating these issues as well as possible solutions to upper management
  
  

What you Need

• Background in customer service
• Experience in customer sales
• Good communication, interpersonal, customer service, and sales skills
• Good team working skills
• Attention to detail
• Additional language is a bonus: French is preferred but Spanish is also an asset
• Preferred: background in business administration, SaaS, banking, or related field
  
  

Why Work With Us?

• Experienced Team: Our CEO is Lisa Shields, a renowned tech entrepreneur whose previous venture, Hyperwallet, was purchased by Paypal and ranks as one of the largest Canadian technology company acquisitions. Lisa is backed by a seasoned leadership team with vast experience scaling technology companies from start-up through growth phases to acquisition. In joining our team you will benefit from that experience and associated mentorship opportunities, and further build your network and knowledge base.
• High Growth Environment: FISPAN is an emerging high growth company, and that implies autonomy and leadership over projects. Our employees hold a higher level of responsibility and are presented with various hands-on opportunities from the get-go. We want our team to reach their full potential and career aspirations, and FISPAN helps foster that.
• Rich Culture: The Company’s culture is its greatest asset, and our team members form bonds that last a lifetime. We plan company-wide events, both virtual and in-person, and other activities to foster togetherness and help drive engagement. We also understand that personal growth happens on multiple levels, and so encourage a work-life balance with ample time to spend with family, explore new ideas and develop hobbies.
• Perks: Our prime downtown Vancouver office is close to a Skytrain, prestige shopping, and coastal views. FISPAN employees have access to our building fitness center and amenities, fully stocked cupboards, weekly team lunches, and daily coffee runs. We also set our employees up for success by providing the most modern MacBook and Apple equipment.
  
  

Compensation Package

FISPAN believes in an atmosphere and culture when innovation can flourish, collaboration and teamwork are valued and transparency is at the core of it all. We want our employees to see how the ideas they help generate today have an impact on how we do business tomorrow.With that, the hiring salary range for this position is $55,000-$60,000 annually; the base pay offered is based on comparable market data from companies of similar employee size, revenue and location.As part of our total rewards offering, permanent employees in this position may be eligible for our competitive semi-annual bonus program, subject to program eligibility requirements.

At FISPAN, we reward employees for achieving their objectives, going beyond the requirements of their job, demonstrating leadership, fostering innovation and advancing the organization as a whole. We value talented people of all backgrounds and characteristics that share our vision of being the number one platform for the business banking ecosystem.

Other components of our towards rewards offerings include support of career development, wellbeing, and personal growth.

• Extended health and dental benefits
• Paid time off
• Savings and retirement plan matching
• Parenthood top-up
• Mentorship programs, and leadership series (to name a few)
  
  

Note: The incentive programs, benefits, and perks have certain eligibility requirements and may vary, only be partially or not at all available based on criteria such as location, employment status, etc. We’ll be happy to clarify eligibility for interviewing candidates.

Diversity, Equity & Inclusion

As FISPAN continues to grow, we are committed to celebrating diversity, endorsing equity, and encouraging inclusion. This starts in the recruitment process. All job postings are first evaluated in a gender-decoding platform to ensure fair candidate pools. Human Resources and hiring managers also engage in blind hiring and resume review practices to ensure we are being objective and mitigating any potential biases.

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Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Product Management and Marketing

• Industries

  IT Services and IT Consulting

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