Product Consultant

Roi Rekrytering AB; Ontario; On-site; CAD 60,000 - 100,000; Full time

Job summary

Ein innovatives Unternehmen sucht einen engagierten Produktberater, der eine Schlüsselrolle bei der Bereitstellung von Softwarelösungen für Museen spielt. In dieser spannenden Position arbeiten Sie eng mit Kunden zusammen, um deren Anforderungen zu verstehen und maßgeschneiderte Lösungen zu liefern. Sie werden in einem dynamischen Team arbeiten, das sich auf Qualität und Kundenzufriedenheit konzentriert, und haben die Möglichkeit, Ihre Karriere in einem globalen Umfeld voranzutreiben. Wenn Sie eine Leidenschaft für Technologie und Kundenservice haben, ist dies die perfekte Gelegenheit für Sie!

Qualifications

• Fähigkeit, verschiedene Collections Management Systeme zu lernen.
• Erfahrung in der Datenmigration und -konvertierung.

Responsibilities

• Konfiguration von Produkten zur Erfüllung der Geschäftsbedürfnisse der Kunden.
• Zusammenarbeit mit Projektmanagern zur rechtzeitigen Lieferung.

Skills

Datenbankverwaltung (SQL)

Beratung zur Datenmigration

Projektmanagement

Kundenkommunikation

Education

Technische Qualifikationen

Job description

A Product Consultant is needed to join our growing team in Canada (Toronto or Ottawa) and will play a pivotal role in delivering projects to our customers with outstanding quality.

We are the world’s largest vendor of museum management software, serving over 3,000 customers across more than 30 countries. With offices in the UK, Europe, Middle East, North America, and Australia, we provide powerful software solutions to natural history museums, cultural history museums, art museums, herbaria, botanic gardens, and archives worldwide. We are recognized as leaders in our field, with technology used by many of the largest and most renowned museums and institutions globally.

About the Role

Reporting to the Project Delivery Manager, you will be part of the Project Delivery Team, working with customers to maximize their use of the Axiell ALM Product Portfolio. Your responsibilities will include configuring our products to meet clients' business needs, data migration consultancy, installation, configuration, testing, and general consultancy. You will collaborate with Axiell Project Managers to schedule, forecast, and ensure timely project delivery.

About You

To qualify for this role, you will need:

• Ability to learn about various Collections Management Systems, understanding their configuration requirements and limitations.
• Relevant technical qualifications, including database management (SQL) or experience with programming languages.
• Experience providing consultancy on data migration, including mappings, specifications, and scripting for data conversion.
• Ability to accurately scope and implement project deliverables to meet customer needs.
• Assist in Quality Assurance prior to delivery.
• Work within a set number of hours (budget) per project, aiming to stay within or below this limit.
• Maintain strong customer relationships through clear and frequent communication.
• Manage your workload collaboratively to meet and exceed project milestones.

This is an excellent opportunity for motivated individuals seeking a career with a global software and services company that offers excellent career progression in a fun and engaging work environment!

How to Apply

To apply, please send your updated resume and cover letter via our Workspace form. In your cover letter, explain why you are interested in the role, how you are uniquely qualified, and your salary expectations.

Axiell is committed to employment equity and encourages applications from women, Indigenous peoples, visible minorities, persons with disabilities, and individuals of all sexual orientations and gender identities.