Product Care Specialist (Mobile Klinik) St. John's

TELUS; San Juan de Terranova; On-site; CAD 60,000 - 80,000; Full time

Job summary

Join TELUS at Mobile Klinik for a dynamic role focused on enhancing customer experiences with technology. This position offers uncapped commission potential, flexible working hours, and various employee benefits. Be part of a supportive team that values individuals from diverse backgrounds and communities.

Benefits

Uncapped commission

Discounts on wireless technology

Flexible medical, vision, and dental benefits

Paid training

Maternity and parental leave top-ups

Qualifications

• Ability to engage with customers through various channels.
• Experience in a fast-paced service environment.
• Strong problem-solving skills.

Responsibilities

• Provide excellent customer service and technical solutions.
• Work flexible hours including evenings and weekends.
• Engage with customers in-store and through messaging.

Skills

Customer Engagement

Technology Solutions

Adaptability

Job description

Description

What does it mean to join Mobile Klinik powered by TELUS?

• Our goal is to provide Canadians with an excellent experience
• We are passionate about people - our customers, our communities, and our team
• We work tirelessly in our stores to provide best in class service to our customers, and in our communities to enrich the lives of Canadians with all acts of kindness - big and small
  
  
  

What’s in it for you?

• Uncapped commission so your earning potential is limitless (monthly payout)
• Discounts on the coolest & newest wireless technology here at TELUS
• Team Member-led Resource Groups (TRG) support team members who identify as women, Indigenous, individuals of varying abilities, newcomers, Black and LGBTQ2+ or are an ally
• Flexible & customizable medical, vision and dental benefits that include massage therapy and $5000 for mental health support
• Maternity and parental leave top‑ups, fertility treatment coverage, and gender
• affirmation coverage
• We provide paid training to ensure your success
• And so much more
  
  
  

Responsibilities

• Be part of a high performing team where your contributions are measured and recognized
• Create solutions for our customers by using the power of technology to improve their lives
• Work in a fast paced environment, where every day is different
• Engage with prospective and current customers in store, by phone and messaging
• Provide repair and replacement estimates for the customer
  
  
  

Working hours and locations

• Opportunity to work with all of our brands
• Work a flexible schedule, which includes evenings and weekends
• Hours vary by location and time of year
• Shift coverage at nearby locations
  
  
  

What You Can Expect After You Apply

• Our recruitment process consists of a multi-layered approach during which we are happy to provide accommodations as needed
  
  
  

Base Hourly Pay: $17 - $21

Bonus Pay: Individual commissions

Please note that the compensation shown in the job posting is effective April 2025 and may be subject to change. Actual total compensation will be determined based on factors such as knowledge, skills, performance and experience.