Product Care Specialist (Mobile Klinik) - Metrotown (Full-Time)

Intello Technologies Inc.; Burnaby; On-site; CAD 60,000 - 80,000; Full time

Job summary

Join a dynamic team at a forward-thinking company that values customer service and technology. As a Product Care Specialist, you'll engage with customers to enhance their lives through innovative solutions. With uncapped commission and flexible benefits, your earning potential is limitless. This role offers a chance to work in a vibrant retail environment where your contributions are recognized and valued. Be part of a culture that promotes diversity and inclusion, and help us make technology accessible to all Canadians.

Benefits

Uncapped Commission

Flexible Medical Benefits

Discounts on Technology

Paid Training

Maternity and Parental Leave Top-ups

Mental Health Support

Team Member-led Resource Groups

Qualifications

• Passionate about technology and helping customers.
• Ability to work in a fast-paced retail environment.

Responsibilities

• Engage with customers to provide solutions using technology.
• Provide repair and replacement estimates for customers.
• Work flexible hours including evenings and weekends.

Skills

Customer Service

Technical Knowledge

Problem Solving

Sales Skills

Education

High School Diploma

Post-secondary Education

Job description

Press Tab to Move to Skip to Content Link

Select how often (in days) to receive an alert:

Select how often (in days) to receive an alert:

Product Care Specialist (Mobile Klinik) - Metrotown (Full-Time)

Location:

Burnaby, BC, CA, V5H 4M1

Jobs by Category: Retail

Job Function: Retail

Status: Full Time

Schedule: Regular

Description

What does it mean to join Mobile Klinik powered by TELUS?

• Our goal is to provide Canadians with an excellent experience
• We are passionate about people - our customers, our communities, and our team
• We work tirelessly in our stores to provide best in class service to our customers, and in our communities to enrich the lives of Canadians with all acts of kindness - big and small

What’s in it for you?

• Uncapped commission so your earning potential is limitless (monthly payout)
• Discounts on the coolest & newest wireless technology here at TELUS
• Team Member-led Resource Groups (TRG) support team members who identify as women, Indigenous, individuals of varying abilities, newcomers, Black and LGBTQ2+ or are an ally
• Flexible & customizable medical, vision and dental benefits that include massage therapy and $5000 for mental health support
• Maternity and parental leave top‑ups, fertility treatment coverage, and gender
• affirmation coverage
• We provide paid training to ensure your success
• And so much more

Responsibilities

• Be part of a high performing team where your contributions are measured and recognized
• Create solutions for our customers by using the power of technology to improve their lives
• Work in a fast paced environment, where every day is different
• Engage with prospective and current customers in store, by phone and messaging
• Provide repair and replacement estimates for the customer

Working hours and locations

• Opportunity to work with all of our brands
• Work a flexible schedule, which includes evenings and weekends
• Hours vary by location and time of year
• Shift coverage at nearby locations

What you can expect after you apply

• Our recruitment process consists of a multi-layered approach during which we are happy to provide accommodations as needed

Base Hourly Pay: $17 - $21

Bonus Pay: Individual commissions

Please note that the compensation shown in the job posting is effective April 2025 and may be subject to change. Actual total compensation will be determined based on factors such as knowledge, skills, performance and experience.

You will be successful if you are...

A bit about us

We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.

You’ll find our engaging, high-performance culture personally fulfilling, professionally challenging, and financially rewarding. We’re committed to diversity and equitable access to employment opportunities based on ability. Your unique contributions and talents will be valued and respected here. When you join our team, you’re helping us make the future friendly.

Note for Quebec candidates: if knowledge of English is required for this position, it is because the team memberwill be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.

Retail

We want to be THE place to help Canadians to connect their lives with technology. We have the latest gadgets and digital services. Our stores are designed to be interactive. So now we are looking for enthusiastic, tech-savvy, interesting, and interested team members to join our retailteam.

You're looking. We're hiring. Join the family.

We are honoured to be recognized

Accessibility

TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.

We offer accommodation for applicants with disabilities, as required, during the recruitment process.