Product Care Specialist (Mobile Klinik) - Chinook Centre (Full-Time)

Intello Technologies Inc.; Calgary; On-site; Full time

Job summary

Join a leading retail team in Calgary focused on providing exceptional customer experiences with technology. As a team member, you'll engage with customers, create solutions, and enjoy flexible schedules and uncapped commission potential. This role offers a dynamic work environment with opportunities for personal growth and development.

Benefits

Uncapped commission

Discounts on wireless technology

Flexible medical, vision, and dental benefits

Paid training

Maternity and parental leave top-ups

Fertility treatment coverage

Gender affirmation coverage

Mental health support

Qualifications

• Successful if you are people-focused and customer-first.
• Tech-savvy and enthusiastic about technology.

Responsibilities

• Create solutions for customers using technology.
• Engage with prospective and current customers in-store and by phone.
• Provide repair and replacement estimates for customers.

Skills

Customer Engagement

Problem Solving

Teamwork

Job description

Press Tab to Move to Skip to Content Link

Select how often (in days) to receive an alert:

Location:

Calgary, AB, CA, T2H 0K8

Jobs by Category: Retail

Job Function: Retail

Status: Full Time

Schedule: Regular

Description

What does it mean to join Mobile Klinik powered by TELUS?

• Our goal is to provide Canadians with an excellent experience
• We are passionate about people - our customers, our communities, and our team
• We work tirelessly in our stores to provide best in class service to our customers, and in our communities to enrich the lives of Canadians with acts of kindness - big and small

What’s in it for you?

• Uncapped commission so your earning potential is limitless (monthly payout)
• Discounts on the newest wireless technology at TELUS
• Team Member-led Resource Groups (TRG) supporting diverse identities and allies
• Flexible medical, vision, and dental benefits, including massage therapy and $5000 mental health support
• Maternity and parental leave top-ups, fertility treatment coverage, and gender affirmation coverage
• Paid training to ensure your success
• And much more

Responsibilities

• Be part of a high-performing team where your contributions are recognized
• Create solutions for customers using technology to improve their lives
• Work in a fast-paced environment, where every day is different
• Engage with prospective and current customers in-store, by phone, and messaging
• Provide repair and replacement estimates for customers

Working hours and locations

• Opportunities to work across all brands
• Flexible schedules, including evenings and weekends
• Hours vary by location and season
• Shift coverage at nearby locations

What you can expect after applying

• A multi-layered recruitment process with accommodations available as needed

Compensation

Base hourly pay: $17 - $21
Bonus pay: Individual commissions
Note: Compensation effective April 2025, subject to change. Total pay depends on skills, knowledge, performance, and experience.

You will be successful if you are...

A bit about us

We’re a people-focused, customer-first, purpose-driven team committed to innovation and making a difference. We foster a culture of innovation, empower team members, and value diversity and equitable access. Join us to help shape a friendly future.

Note for Quebec candidates: English knowledge may be required for interactions and software use.

Retail

We aim to be the top destination for Canadians to connect with technology, offering the latest gadgets and digital services in interactive stores. We're seeking enthusiastic, tech-savvy team members to join our retail team.

You're looking. We're hiring. Join the family.

We are honoured to be recognized

Accessibility

TELUS promotes an inclusive, diverse culture. We provide accommodations for applicants with disabilities during recruitment.