Product Care Specialist - Metrotown Mobile Klinik (Full-Time)

TELUS; Burnaby; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading telecommunications company seeks a Product Care Specialist at Metrotown Mobile Klinik. This full-time role involves engaging with customers, providing solutions, and working in a dynamic environment with opportunities for uncapped earnings. Ideal candidates will be passionate about service and technology.

Benefits

Uncapped commission

Discounts on wireless technology

Flexible and customizable benefits

Paid training

Maternity and parental leave top-ups

Qualifications

• Passionate about providing excellent service.
• Ability to communicate effectively with customers.
• Flexibility to work evenings and weekends.

Responsibilities

• Engage with customers in store and via phone.
• Provide repair and replacement estimates.
• Create solutions using technology to improve lives.

Skills

Customer Engagement

Problem Solving

Sales Skills

Job description

Product Care Specialist - Metrotown Mobile Klinik (Full-Time)

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Product Care Specialist - Metrotown Mobile Klinik (Full-Time)

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Description

• Our goal is to provide Canadians with an excellent experience
• We are passionate about people - our customers, our communities, and our team
• We work tirelessly in our stores to provide best in class service to our customers, and in our communities to enrich the lives of Canadians with all acts of kindness - big and small
  
  
  

Description

What does it mean to join Mobile Klinik powered by TELUS?

• Our goal is to provide Canadians with an excellent experience
• We are passionate about people - our customers, our communities, and our team
• We work tirelessly in our stores to provide best in class service to our customers, and in our communities to enrich the lives of Canadians with all acts of kindness - big and small
  
  
  

What’s in it for you?

• Uncapped commission so your earning potential is limitless (monthly payout)
• Discounts on the coolest & newest wireless technology here at TELUS
• Team Member-led Resource Groups (TRG) support team members who identify as women, Indigenous, individuals of varying abilities, newcomers, Black and LGBTQ2+ or are an ally
• Flexible & customizable medical, vision and dental benefits that include massage therapy and $5000 for mental health support
• Maternity and parental leave top‑ups, fertility treatment coverage, and gender affirmation coverage
• We provide paid training to ensure your success
• And so much more
  
  
  

Responsibilities

• Be part of a high performing team where your contributions are measured and recognized
• Create solutions for our customers by using the power of technology to improve their lives
• Work in a fast paced environment, where every day is different
• Engage with prospective and current customers in store, by phone and messaging
• Provide repair and replacement estimates for the customer
  
  
  

Working hours and locations

• Opportunity to work with all of our brands
• Work a flexible schedule, which includes evenings and weekends
• Hours vary by location and time of year
• Shift coverage at nearby locations
  
  
  

What You Can Expect After You Apply

• Our recruitment process consists of a multi-layered approach during which we are happy to provide accommodations as needed
  
  
  

Total Earnings Range: $17.85 to $57.70 per hour

Note that the actual Total Earnings Range includes the Base Rate plus any additional earned from our uncapped compensation programs this year.

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  IT Services and IT Consulting, Telecommunications, and Utilities

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