Product Care Specialist - Aberdeen Mall (Part-time/Full-Time)

Intello Technologies Inc.; Eastern Ontario; On-site; CAD 30,000 - 60,000; Part time

Job summary

A customer service company in Ontario seeks a Product Care Specialist to provide excellent service to customers in-store and through various communication methods. The role offers flexible hours, competitive pay, and a focus on team collaboration. Ideal candidates will have experience in retail or customer service, and strong communication skills. Enjoy a diverse and inclusive workplace culture while enhancing customer experiences.

Benefits

Uncapped commission

Customizable health benefits

Paid training

Qualifications

• Experience in retail or customer service environments.
• Strong communication skills and ability to engage with customers.
• Ability to work in a fast-paced environment.

Responsibilities

• Provide repair and replacement estimates for customers.
• Engage with customers in store, by phone, and messaging.
• Work in a high-performing team environment.

Skills

Customer service

Sales skills

Communication

Job description

Product Care Specialist - Aberdeen Mall (Part-time/Full-Time)

Location: Kamloops, BC, CA, V1S 1J2

Job Function: Retail

Description

What does it mean to join Mobile Klinik powered by TELUS?

• Our goal is to provide Canadians with an excellent experience
• We are passionate about people - our customers, our communities, and our team
• We work tirelessly in our stores to provide best in class service to our customers, and in our communities to enrich the lives of Canadians with all acts of kindness - big and small

What’s in it for you?

• Uncapped commission so your earning potential is limitless (monthly payout)
• Discounts on the coolest & newest wireless technology here at TELUS
• Team Member-led Resource Groups (TRG) support team members who identify as women, Indigenous, individuals of varying abilities, newcomers, Black and LGBTQ2+ or are an ally
• Flexible & customizable medical, vision and dental benefits that include massage therapy and $5000 for mental health support
• Maternity and parental leave top‑ups, fertility treatment coverage, and gender affirmation coverage
• We provide paid training to ensure your success
• And so much more

Responsibilities

• Be part of a high performing team where your contributions are measured and recognized
• Create solutions for our customers by using the power of technology to improve their lives
• Work in a fast paced environment, where every day is different
• Engage with prospective and current customers in store, by phone and messaging
• Provide repair and replacement estimates for the customer

Working hours and locations

• Opportunity to work with all of our brands
• Work a flexible schedule, which includes evenings and weekends
• Hours vary by location and time of year
• Shift coverage at nearby locations

What you can expect after you apply

• Our recruitment process consists of a multi-layered approach during which we are happy to provide accommodations as needed

Total Earnings Range: $17.85 to $21.00 per hour

Note that the actual Total Earnings Range includes the Base Rate plus any additional earned from our uncapped compensation programs this year.

We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.

You’ll find our engaging, high-performance culture personally fulfilling, professionally challenging, and financially rewarding. We’re committed to diversity and equitable access to employment opportunities based on ability. Your unique contributions and talents will be valued and respected here. When you join our team, you’re helping us make the future friendly.

TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.

We offer accommodation for applicants with disabilities, as required, during the recruitment process.