Product Associate â Mainline & Fine Jewelry

Jenny Bird; Toronto; Hybrid; CAD 150,000 - 200,000; Full time

Job summary

A leading fashion jewelry brand in Toronto is seeking a detail-oriented Product Associate to support product development and production teams. The ideal candidate should have 1-3 years of experience, excellent organizational skills, and be proficient in tools like Excel and Google Suite. Responsibilities include managing samples, coordinating internal wear testing, and collaborating with various teams. This position offers a great opportunity to be part of a dynamic work environment.

Benefits

3 weeks vacation

3 float days

Summer Fridays

Qualifications

• 1-3 years of experience in product development or production.
• Proficiency in managing multiple priorities in a fast-paced environment.
• Passion for product and customer experience.

Responsibilities

• Manage physical samples for the jewelry category.
• Coordinate wear testing for jewelry.
• Support cross-functional teams in product development.

Skills

Detail-oriented

Organizational skills

Communication skills

Excel proficiency

Proactive mindset

Tools

Adobe Illustrator

Google Suite

Job description

About JENNY BIRD :

JENNY BIRD is Canada's leading fashion jewelry brand, known for its elevated design, quality craftsmanship, and forward-thinking approach. As we continue to grow—expanding our fine jewelry offerings alongside our mainline collections—we are seeking a detail-oriented, action-driven, and highly organized Product Associate to support our Product Development and Production teams. This role offers a great opportunity to play a key part in the behind-the-scenes execution of bringing beautiful products to life.

Position Overview :

This is a junior-level position suitable for candidates with 1-3 years of experience in product development or production. You will be a crucial part of ensuring operational excellence across our sample and testing programs. Responsibilities include coordinating internal wear testing, organizing samples, and managing wholesale requests. The ideal candidate is detail-oriented, communicative, and passionate about product.

Key responsibilities include but are not limited to :

Sample Management & Organization

• Manage all physical samples for the jewelry category, ensuring pieces are properly labeled, tracked, and stored.
• Maintain the sample library and support cross-functional teams (e.g., marketing, merchandising, wholesale) with sample requests.
• Prepare and ship sample packages as needed.
• Maintain detailed records of sample allocations by style and channel.

Wear Testing Program

• Coordinate and run internal wear testing for jewelry.
• Track tester feedback and consolidate insights into clear, actionable summaries for the Product and QA teams.

Pre-Production & Top of Production (PP / TOP) Sample Support

• Assist in reviewing and documenting PP / TOP samples.
• Help prepare detailed product decks and comment sheets for vendor communication.
• Support the Product Development team in managing feedback loops with vendors.

Cross-Functional Collaboration

• Partner closely with Production, Design, QA, and Marketing teams to support ongoing product development and sampling initiatives.
• Proactively flag issues or delays and support resolution efforts.

Team Member Expectations :

We seek a compassionate, reliable individual who leads with empathy, inspires teammates with a strong work ethic, and supports peer growth through trust and respect.

As a growing brand, we value proactiveness, curiosity, and a desire to learn and build. We look for team members who embody these traits, have confidence in collaboration, communicate ideas effectively, and support company goals.

Qualifications :

• 1-3 years of experience in product development or production (jewelry or accessories preferred).
• Excellent organizational skills and attention to detail.
• Strong written and verbal communication skills.
• Proficiency in Excel, Google Suite, and Adobe Illustrator is a plus.
• Ability to manage multiple priorities in a fast-paced environment.
• Passion for product and customer experience.
• Team player with a proactive mindset.

Nice to Haves :

• Jewelry experience.
• Knowledge of CA Prop 65 and EU Reach regulations.

The Interview Process :

• Phone screening
• In-person interview
• Peer in-person interviews
• Interview with a senior leadership team member

Perks at JENNY BIRD :

• 3 weeks vacation, 3 float days, Summer Fridays (early office closure at 1 pm)
• Perks on JENNY BIRD products!

Location :

• Currently, our team works in-office 4 days a week and remotely 1 day.
• Office located at The East Room, 507 King Street East.

JENNY BIRD values diversity and does not discriminate based on race, ethnicity, religion, gender, or other protected categories. We are committed to accessibility and will provide accommodations upon request.

Required Experience :

Junior IC

Key Skills :

Marketing, Quality Assurance, Agile, Product Demos, Analysis Skills, Jira, Project Management, Product Management, Qualitative Analysis, Confluence, Internet Of Things, Product Development

Employment Type : Full-Time

Experience : 1-3 years

Vacancy : 1