Product Analyst

Synthesis Health; Vancouver; Remote; CAD 55,000 - 75,000; Full time

Job summary

A leading healthcare technology company is looking for a Product Analyst to support product initiatives. This fully remote role involves gathering and analyzing product requirements, collaborating with cross-functional teams, and conducting market analysis. Ideal candidates will have a Bachelor's degree and relevant experience in product analysis, particularly in healthcare or medical imaging.

Benefits

Medical

Dental

Vision

Flexible vacation policy

Employee option program

Qualifications

• Bachelor’s degree in related field required.
• One year of experience in product or business analysis.
• Healthcare or medical imaging experience is beneficial.

Responsibilities

• Assist Product Manager in gathering and analyzing product requirements.
• Support creation and maintenance of internal documentation.
• Conduct market analysis and gather user feedback.

Skills

Product analysis

Business analysis

Communication

Problem-solving

Education

Bachelor’s degree in business administration

Bachelor’s degree in healthcare administration

Bachelor’s degree in product management

Tools

JIRA

Confluence

Job description

We’re a mission and values driven company with tremendous dedication to our customers. Our 100% remote team, spread across the globe, is dedicated to a common goal – to revolutionize healthcare through innovation, collaboration, and commitment to our core values and behaviors.

About the Opportunity

Synthesis Health is looking for a product analyst to work closely with our cross-functional teams, including development, QA, support, and implementation, to ensure smooth execution of product initiatives. This position is anticipated to start in September of this year.

Key Responsibilities:

• Assists the Product Manager in gathering and analyzing product requirements for software development.
• Works with developers and QA teams to clarify requirements and resolve roadblocks.
• Supports the implementation team by providing product knowledge and technical assistance.
• Creates and maintains internal and external documentation, including user guides, release notes, and FAQs.
• Assists in developing training materials for internal teams and end-users.
• Conducts product training sessions for implementation, support, and sales teams.
• Collaborates with QA teams to review test plans, validate feature functionality, and provide feedback.
• Identifies gaps in product functionality based on testing and user feedback.
• Works with the support team to analyze reported issues, identify root causes, and propose solutions.
• Maintains a knowledge base of common issues and best practices for troubleshooting.
• Conducts market analysis to identify trends, competitive offerings, and customer needs.
• Gathers user feedback to refine product features and usability.

About the Right Candidate

You can work in a fast-paced environment and juggle multiple projects with overlapping deadlines.

Qualifications

• Bachelor’s degree in business administration, healthcare administration, product management, strategy, or other related field.
• One year of experience in product analysis, business analysis, or QA in a healthcare or medical imaging environment.

Preferred Qualifications

• Experience with medical device software development in a regulated industry.
• Understanding of DICOM, PACS, and medical imaging workflows.
• Experience with JIRA, Confluence, or other product management tools.

You will adhere to our company’s values and behaviors and incorporate them in your interactions with colleagues and customers.

Values:

• Clinical service first. 2. Collaborate with our customers. 3. Listen, respect, learn. 4. Innovate to excel.

Behaviors:

• Be nice. 2. Be creative. 3. Be honest. 4. Be helpful.

Compensation and Benefits

Compensation is paid in the currency of the country where the individual is hired. Synthesis participates in location-based compensation plans and package will be adjusted to align with company hired. For this position, the salary range is $55,000 - $75,000 CAD.

Other benefits include but not limited to: Medical, Dental, Vision, “Use as needed” vacation policy, and participation in our employee option program.

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