Product Analyst

Lumenalta; Ontario; Remote; CAD 70,000 - 90,000; Full time

Job summary

A technology services company is seeking a Product Analyst. This role involves supporting product delivery, managing client projects, and collaborating with cross-functional teams. The ideal candidate has 3-5 years of experience in client services or marketing, strong communication skills, and a Bachelor's degree in a relevant field. This is a 100% remote position, allowing candidates to work from anywhere within Canada or the United States.

Qualifications

• 3-5 years of experience in client services, sales, or marketing roles.
• Strong track record in managing client projects and delivering results.
• Proven ability to engage with executive stakeholders.

Responsibilities

• Support product delivery across multiple initiatives.
• Participate in manual QA testing to ensure high quality.
• Facilitate communication between development teams and clients.

Skills

Client project management

Attention to detail

Stakeholder communication

Collaboration

Analytical thinking

Education

Bachelor’s degree in a relevant field

Job description

Join to apply for the Product Analyst role at Lumenalta

As a Product Analyst at Lumenalta, you will play a key role in driving successful product delivery by bridging the gap between business needs and technical execution. You will work closely with executive stakeholders, clients, and cross-functional teams to translate complex business problems into actionable insights. You will shadow and support Associates and Managers , gaining hands-on experience in product delivery, quality assurance, and stakeholder management. This role provides a strong foundation for career growth , offering opportunities to contribute to high-impact projects while honing your analytical and communication skills.

Who You Are

• You have 3-5 years of experience in client services, sales, or marketing roles and a strong track record of managing client projects and delivering results.
• You are detail-oriented , picking up on small elements that others might overlook.
• You are comfortable working with executive and C-suite stakeholders , confidently presenting insights and recommendations.
• You thrive in a collaborative, multi-functional team environment and enjoy working across multiple disciplines.
• You are eager to learn from senior team members , shadowing and supporting them while taking on increasing responsibility.

What You’ll Do

Project Support & Collaboration : Work alongside Associates and Managers , supporting product delivery efforts across multiple initiatives, translating complex business problems into easily digestible narratives.

Quality Assurance (QA) : Participate in manual QA testing to understand project needs, identify issues, and ensure high-quality deliverables.

Stakeholder Communication : Assist in facilitating discussions between frontend and backend development teams, DevOps engineers, UI / UX designers, and clients.

Executive Presence : Engage with executive and C-suite stakeholders , presenting insights and ensuring alignment on product goals.

Agile & Scrum Participation : Participate in daily / weekly calls, sprint planning, and design discussions , contributing insights and learning from team interactions.

User Stories & Requirements Gathering : Document client requirements as user stories and acceptance criteria , ensuring clarity and alignment with business objectives.

Process Improvement : Observe and contribute to refining workflows, supporting continuous improvement across product delivery.

Key Qualifications

Experience : 3-5 years in client services, sales, or marketing roles and a strong track record of managing client projects and delivering results.

Executive Presence : Proven ability to engage with C-suite and executive stakeholders , confidently presenting insights, managing expectations, and driving strategic discussions.

Communication Skills : Confidence in presenting and communicating complex ideas to both internal teams and external clients, in writing and verbally.

Multi-Project Management : Ability to manage multiple projects and initiatives simultaneously.

Analytical Mindset : Strong ability to translate business problems into structured, actionable insights.

Education : Bachelor’s degree in a relevant field (e.g., Business, Marketing, Economics, Political Science, International Relations, etc.)

Why This Role Matters

This role serves as a critical link between business needs and technical execution , ensuring successful project outcomes. By working closely with senior team members and executives , you will develop a deep understanding of product strategy, delivery processes, and stakeholder management.

100% Remote : Work from anywhere within the United States (W2) or Canada (T4).

At Lumenalta, we are dedicated to fostering a collaborative, growth-focused environment where team members can learn, innovate, and drive meaningful impact. If you are looking for an opportunity to grow within a dynamic product team , we encourage you to apply!

Seniority level

Mid-Senior level

Employment type

Contract

Job function

Engineering and Information Technology

Industries

IT Services and IT Consulting

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