Product Analyst

Lumenalta; Calgary; Remote; CAD 65,000 - 85,000; Full time

Job summary

A leading company in IT Services seeks a Product Analyst to bridge business needs and technical execution. This role offers hands-on experience in product delivery, quality assurance, and collaboration with cross-functional teams, providing a solid foundation for career growth. Candidates should have 3-5 years of relevant experience and excellent communication skills, with opportunities to learn from senior team members in a supportive environment.

Qualifications

• 3-5 years in client services, sales, or marketing roles.
• Proven ability to engage with C-suite stakeholders.
• Strong ability to translate business problems into actionable insights.

Responsibilities

• Support product delivery efforts across initiatives.
• Engage with executive stakeholders and present insights.
• Participate in manual quality assurance testing.

Skills

Detail-oriented

Analytical Mindset

Communication Skills

Multi-Project Management

Education

Bachelor’s degree in a relevant field

Job description

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As a Product Analyst at Lumenalta, you will play a key role in driving successful product delivery by bridging the gap between business needs and technical execution. You will work closely with executive stakeholders, clients, and cross-functional teams to translate complex business prob- lems into actionable insights. You will shadow and support Associates and Managers, gaining hands-on experience in product delivery, quality assurance, and stakeholder management. This role provides a strong foundation for career growth, offering opportunities to contribute to high-impact projects while honing your analytical and communication skills.

Who You Are

• You have 3-5 years of experience in client services, sales, or marketing roles and a strong track record of managing client projects and delivering results.
• You are detail-oriented, picking up on small elements that others might overlook.
• You are comfortable working with executive and C-suite stakeholders, confidently presenting insights and recommendations.
• You thrive in a collaborative, multi-functional team environment and enjoy working across multiple disciplines.
• You are eager to learn from senior team members, shadowing and supporting them while taking on increasing responsibility.

What You’ll Do

• Project Support & Collaboration: Work alongside Associates and Managers, supporting product delivery efforts across multiple initiatives, translate complex business problems into easily digestible narratives.
• Quality Assurance (QA): Participate in manual QA testing to understand project needs, identify issues, and ensure high-quality deliverables.
• Stakeholder Communication: Assist in facilitating discussions between frontend and backend development teams, DevOps engineers, UI/UX designers, and clients.
• Executive Presence: Engage with executive and C-suite stakeholders, presenting insights and ensuring alignment on product goals.
• Agile & Scrum Participation: Participate in daily/weekly calls, sprint planning, and design discussions, contributing insights and learning from team interactions.
• User Stories & Requirements Gathering: Document client requirements as user stories and acceptance criteria, ensuring clarity and alignment with business objectives.
• Process Improvement: Observe and contribute to refining workflows, supporting continuous improvement across product delivery.

Key Qualifications

• Experience: 3-5 years in client services, sales, or marketing roles and a strong track record of managing client projects and delivering results.
• Executive Presence: Proven ability to engage with C-suite and executive stakeholders, confidently presenting insights, managing expectations, and driving strategic discussions.
• Communication Skills: Confidence in presenting and communicating complex ideas to both internal teams and external clients, in writing and verbally.
• Multi-Project Management: Ability to manage multiple projects and initiatives simultaneously.
• Analytical Mindset: Strong ability to translate business problems into structured, actionable insights.
• Education: Bachelor’s degree in a relevant field (e.g., Business, Marketing, Economics, Political Science, International Relations, etc.)

Why This Role Matters

This role serves as a critical link between business needs and technical execution, ensuring successful project outcomes. By working closely with senior team members and executives, you will develop a deep understanding of product strategy, delivery processes, and stakeholder management.

100% Remote: Work from anywhere within the United States (W2) or Canada (T4).

At Lumenalta, we are dedicated to fostering a collaborative, growth-focused environment where team members can learn, innovate, and drive meaningful impact. If you are looking for an opportunity to grow within a dynamic product team, we encourage you to apply!

What's it like to work at Lumenalta?

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Contract

Job function

• Job function

  Engineering and Information Technology

• Industries

  IT Services and IT Consulting

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