Product Advisor - OpenRoad Toyota Port Moody

OpenRoad Auto Group; Port Moody; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading automotive retail group in Port Moody is seeking a Product Advisor to enhance customer satisfaction and drive sales. Responsibilities include understanding customer needs, promoting new business, and guiding clients through vehicle purchases. The ideal candidate will possess strong communication skills and a valid BC Driver's License. This role offers opportunities for career growth and incentives including discounted vehicle purchasing.

Benefits

Discounted vehicle purchasing

Employee rebate programs

Referral bonuses

RRSP matching

Comprehensive health and dental plans

Internal training and development opportunities

Qualifications

• Experience and success in selling pre-owned vehicles.
• Ability to maintain professionalism.
• Effective decision-making abilities.

Responsibilities

• Provide exceptional customer service by identifying vehicle needs.
• Promote new business and expand the customer base.
• Sell new and pre-owned vehicles, including test drives.
• Stay informed about product features, specifications, and pricing.
• Use effective closing techniques and manage transactions.

Skills

Strong interpersonal and communication skills

Proficient in computer skills

Effective negotiation skills

Ability to work effectively across all organizational levels

Education

Valid BC Driver's License

Current VSA MDC License

Job description

UNLIMITED POSSIBILITIES AHEAD.

Position

:Product Advisor

Status

:Sales Full-Time

Dealership

: OpenRoad Toyota Port Moody

Department

:Sales

We believe in doing good for our customers and for ourselves. Whether it's launching the most anticipated model of the year or purchasing a vehicle for your next adventure, great people and relationships are at every turn with OpenRoad.

We are proud of our forward-thinking culture developed over 40 years of continuous improvement initiatives. OpenRoad is one of the largest and fastest-growing automotive retail groups in the country (representing 20 automotive brands across 25 locations) with a shared vision to become the national automotive leader in customer experience. As one of Canada's Best Employers and Best Managed Companies, we are looking for team players who are excited to continually learn, work hard, and take ownership of their roles.

If you love the idea of joining an organization with unlimited possibilities to accelerate your career, then apply to OpenRoad and grow with us today!

A career at OpenRoad means you'll enjoy:

• Opportunity to work with a variety of OEM brands: Acura, Audi, BMW, Genesis, Honda, Hyundai, Infiniti, Jaguar, Land Rover, Lexus, Mazda, Mercedes-Benz, MINI, Porsche, Rolls-Royce, Subaru, Toyota, Volkswagen
• Amazing incentives including but not limited to discounted vehicle purchasing, employee rebate programs, referral bonuses, and RRSP matching
• Internal and external training and development opportunities for skill growth
• A collaborative, friendly, and progressive work culture emphasizing transparency, innovation, relationships, and empowerment
• Comprehensive health and dental plans focused on associate wellness
• Recognition and engagement events

Role & Responsibilities

• Provide exceptional customer service by identifying prospective clients' vehicle needs through questions and listening.
• Promote new business and expand the customer base via prospecting and referrals.
• Sell new and pre-owned vehicles, demonstrate vehicles including test drives.
• Stay informed about automotive terminology and technological advancements in our inventory.
• Be familiar with all product features, specifications, prices, colors, options, and standard equipment; participate in product training.
• Use effective closing techniques; seek management assistance when needed; focus on profitability.
• Deliver vehicles to customers, explaining features, warranties, and paperwork to foster loyalty.
• Introduce customers to service department staff to highlight quality and efficiency.
• Set monthly productivity goals and plan strategies to achieve them.
• Adhere to dealership processes to ensure high customer satisfaction ratings.
• Attend departmental meetings as required.
• Must have experience and success in selling pre-owned vehicles.
• Follow safety policies and report accidents immediately.
• Perform other duties as assigned; position may be modified as needed.

Knowledge, Skills, and Abilities

• Strong interpersonal and communication skills, maintaining professionalism.
• Ability to work effectively across all organizational levels.
• Proficient in computer skills (internet & MS Office) and record-keeping systems.
• Effective negotiation skills and sound decision-making abilities.
• Valid BC Driver's License with a good record and a current VSA MDC License.

Internal candidates should apply via the Intranet using the Internal Endorsement Form.

https://orag.bamboohr.com/jobs/view.php?id=3831

We are an equal opportunity employer committed to diversity and supporting our associates' growth.

JOIN US AND GROW WITH US!