Producer Services Analyst

Conestoga Meat Packers Ltd.; Breslau; On-site; CAD 40,000 - 70,000; Full time

Job summary

Join a forward-thinking company in the meat industry that prioritizes innovation and employee well-being. This role offers the opportunity to support farmers through back-office operations, ensuring excellent service and operational improvements. With a focus on data analysis, communication, and leadership, you will play a vital role in enhancing the producer experience. Enjoy a stable work environment with full-time hours, competitive benefits, and opportunities for personal development. Be part of a diverse team that values excellence and progress in a state-of-the-art facility.

Benefits

Employee referral bonus program

Competitive benefits package

Pension plan with company matching

Floater day on top of vacation

Discounts on quality pork products

Employee assistance program

Social Committee events

On-site training and equipment

Employee scholarship program

English courses

Qualifications

• Demonstrated leadership capability with ability to manage multiple priorities.
• Excellent verbal and written communication skills.

Responsibilities

• Analyze data to recommend actions for improving forecasting and payments.
• Respond to farmer queries related to payments and reporting.

Skills

Data Analysis

Communication Skills

Leadership

Problem Solving

Team Orientation

Education

Post-secondary degree in business or related field

Tools

MS Word

Excel

Outlook

Job description

JOB PURPOSE:

This position is responsible for back-office support to our producer membership. This role will support our farmers and the operations of Conestoga Meats. The role will be responsible for analysis, process improvements and payment issues to ensure we provide excellent customer service to our farmer owners.

WHY WORK AT CONESTOGA MEATS?

Conestoga Meats is a leader in the meat industry, known for innovation and a forward-thinking approach. We prioritize our employees, safety, and the use of automation. Our state-of-the-art facility sets us apart from others in the field. As we continue to grow and expand, we look forward to many exciting developments ahead. Join us and be part of a company that values excellence and progress!

• Growing company with opportunity to grow with team and department
• Stable full-time hours; no rotating shifts
• Employee referral bonus program (minimum $300 per hire)
• Competitive benefits package for you and your family at 3 months of service
• Pension plan and company matching at 1 year of service
• Floater day given on top of vacation days
• Diverse workforce; translation of communication materials into 8 languages
• Discounts on quality pork products
• Employee assistance program (financial assistance, mental health resources)
• Social Committee events (food trucks, gifts, games)
• BBQ's and wellness programs
• On-site training and company provided equipment
• Employee scholarship program and English courses

KEY JOB FUNCTIONS / ROLES / RESPONSIBILITIES:

• Analyze data to recommend actions that will improve our forecasting, payments, health reporting, and hog weights.
• Respond to all queries from our farmers related to any non-hog related concerns such as payment, payment grids, producer quality reporting, forecasting, shipping share compliance and any other new initiatives.
• Complete daily weekly and monthly reporting for the Producer Services Team
• Maintain and update the quality evaluation system to reflect the changing needs and requirements of Conestoga Meats
• Launch any new initiatives to ensure reporting is available to the team, our farmers and is well communicated prior to launch
• Educate and work with producers and operations to ensure that significant issues are addressed
• Weekly analysis of data and performance to identify opportunities for operational improvement to the co-operative
• Provide producer performance and hog quality reporting that aligns to customers' needs
• Provide backup to the producer services team for absences
• Support the rollout of new initiatives
• Attend industry events where required

Personal Development:

• Attend company required training
• Remain current with technical knowledge in areas of responsibility
• Attend regular 1:1 coaching/update sessions

QUALIFICATIONS:

• Demonstrated leadership capability with ability to manage multiple priorities
• Excellent verbal and written communication skills
• Strong interpersonal skills / team orientation
• Post-secondary degree in business or related field
• Data analysis skills with the ability to creatively solve complex problems
• Intermediate computer skills (MS Word, Excel, Outlook)

KEY COMPETENCIES

Service Excellence

• Maintain genuine relationships with producers over time, and stays on top of changing business needs

Leading Change

• Shows openness to other viewpoints
• Demonstrates open communication
• Displays disciplined and rational thinking when it comes to assessing the current business operations

WORKING CONDITIONS

• Production environment

Conestoga Meats welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

We thank all applicants for their interest, however only those invited to participate in our recruitment process will be contacted.

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