Produce Utility Clerk (Deer Valley)

Calgary Co-op; Calgary; On-site; CAD 19,286 - 27,552; Full time

Benefits offered by this job

Extended health benefits

Paid vacations

Employee discount (5% cashback)

Job summary

Calgary Co-op is seeking a Produce Utility Clerk to join our store team in Calgary. You will provide excellent customer service, maintain displays, stock shelves, and support inventory control in a fast-paced retail environment.

The role requires Grade 9 or equivalent and related retail experience. Fluency in English is preferred, with responsibilities including receiving merchandise, counter setup, and product knowledge. We offer competitive wages and opportunities for training and development.

Qualifications

• Grade 9 or an acceptable combination of education and experience.
• Related retail experience, including the provision of customer service.
• Must be fluent in English.
• Experience with receiving, counter set-up and product knowledge.
• Knowledge of ordering merchandise and supplies, and related procedures.

Responsibilities

• Provides customer service and maintains positive customer relations through the proper handling of customer questions, comments, requests and complaints.
• Performs all aspects of the Produce Utility function including but not limited to culling, stocking, displays and facing in an efficient and organized manner.
• Handles merchandise ensuring quality, minimizing damages and markdowns. Provides substitutions and ensures price integrity including price changes.
• Performs general cleanup duties such as cleaning spills and display fixtures to ensure neat and organized department.
• Performs duties following established Occupational Health & Safety, Food Safety, and Environmental regulations and policies to ensure the health and safety of all staff and customers.
• Is responsible for all aspects of ordering merchandise and supplies and for receiving including reviewing invoices, returns, transfers, claims and proper storage of products.

Skills

Customer service

Teamwork

Fluent English

Receiving merchandise

Counter setup

Product knowledge

Ordering merchandise

Education

Grade 9 or equivalent

Job description

Job Description

This is your opportunity to embrace a culture that reflects a sense of pride and ownership in work. Our Co‑operative demonstrates mutual respect for the team & our members and shows care towards the community. We care for our employees and create strong teams in collaborative environments.

Responsibilities

The Produce Utility Clerk is responsible for ensuring customer service is provided through maintaining a safe and efficient operation while adhering to company policies, procedures and standards. The position reports directly to the Produce Supervisor/Produce Manager. The main responsibilities include:

• Provides customer service and maintains positive customer relations through the proper handling of customer questions, comments, requests and complaints. Effectively works in a diverse team environment in a proficient and friendly manner.
• Performs all aspects of the Produce Utility function including but not limited to culling, stocking, displays and facing in an efficient and organized manner. Ensures display presentation and stock levels are maintained.
• Handles merchandise ensuring quality, minimizing damages and markdowns. Provides substitutions and ensures price integrity including price changes.
• Performs general cleanup duties such as cleaning spills and display fixtures to ensure neat and organized department. Responsible for keeping the sales floor and back‑stock area clean from cardboard and debris, as well as disposal of garbage.
• Performs duties following established Occupational Health & Safety, Food Safety, and Environmental regulations and policies to ensure the health and safety of all staff and customers.
• Ensures the proper care, use and maintenance of equipment and tools. Reports repair requirements to the Produce Supervisor, Produce or Duty Manager.
• Is responsible for all aspects of ordering merchandise and supplies.
• Is responsible for all aspects of receiving including reviewing and verifying invoices, returns, transfers, claims and proper storage of products.
• Assists in organizing and conducting inventory.

Required Skills and Abilities

• Grade 9 or an acceptable combination of education and experience.
• Related retail experience, including the provision of customer service.

Preferred Skills and Abilities

• Must be fluent in English.
• Experience with receiving, counter set‑up and product knowledge.
• Knowledge of ordering merchandise and supplies, and related procedures.

Benefits & Perks

Calgary Co‑op offers competitive wages, extended health benefits for full‑time and part‑time employees, paid vacations, a 5% employee discount (cashback) on all purchases, a recognition program, social committee events, an employee & family assistance plan, and numerous training and development programs.

About Calgary Co‑op

Calgary Co‑op has been proudly serving the community since 1956, when it opened its first store with local farmers and ranchers to provide fresh, farm‑to‑table foods. Headquartered in Calgary and owned by over 456,000 members, it is one of North America’s largest retail co‑operatives, with 3,530 employees, $757 million in assets, and $1.3 billion in annual sales. We operate food centres, pharmacies, gas stations, car washes, home health care centres, wine, spirits and beer stores, and cannabis stores across Calgary, Airdrie, Cochrane, High River, Okotoks, and Strathmore. We also own Community Natural Foods, Willow Park Wines & Spirits and Beacon Pharmacy. Committed to sourcing locally whenever possible, Calgary Co‑op helps connect consumers with the producers behind their food. Calgary Co‑op continues to expand its local offerings while focusing on quality and community support, earning recognition by the Canadian Grocer’s 2024 Impact Awards for its commitment to sustainability & supporting employees.

Application Process

We thank all applicants for their interest; however, only those being considered for an interview will be contacted.