Produce Utility Clerk (Cochrane)

Calgary Co-op; Town of Cochrane; On-site; CAD 35,000 - 45,000; Full time

Job summary

A leading retail co-operative in Alberta seeks a Produce Utility Clerk. In this role, you'll provide exceptional customer service, manage stock levels, and ensure the department's cleanliness and safety. Candidates should have Grade 9 education or equivalent, along with retail experience. The position offers competitive wages and various benefits within a supportive community-focused environment.

Benefits

Competitive wages

Extended health benefits

Paid vacations

5% employee discount

Recognition programs

Social events

Employee & family assistance plans

Training programs

Qualifications

• Grade 9 or acceptable combination of education and experience.
• Related retail experience, including customer service.

Responsibilities

• Provide customer service and maintain positive relations.
• Perform culling, stocking, displays, and facing.
• Ensure cleanliness and safety in the department.
• Manage ordering and receiving of merchandise.
• Assist with inventory organization.

Skills

Customer service

Teamwork

Culling and stocking

Food safety knowledge

Organizational skills

Education

Grade 9 or acceptable combination of education and experience

Job description

This is your opportunity to embrace a culture that reflects a sense of pride and ownership in work. Our Co-operative demonstrates mutual respect for the team & our members and shows care towards the community. We care for our employees and create strong teams in collaborative environments.

The Produce Utility Clerk is responsible for ensuring customer service through maintaining a safe and efficient operation while adhering to Company policies, procedures, and standards. The position reports directly to the Produce Supervisor / Produce Manager, and the main responsibilities include:

1. Providing customer service and maintaining positive customer relations through proper handling of questions, comments, requests, and complaints. Working effectively in a diverse team environment in a friendly manner.
2. Performing all aspects of the Produce Utility function, including culling, stocking, displays, and facing in an organized manner. Ensuring display presentation and stock levels are maintained.
3. Handling merchandise to ensure quality, minimize damages and markdowns, providing substitutions, and maintaining price integrity including price changes.
4. Performing general cleanup duties such as cleaning spills and display fixtures to keep the department neat and organized. Responsible for keeping the sales floor and back stock area clean from cardboard and debris, and disposing of garbage.
5. Following established Occupational Health & Safety, Food Safety, and Environmental regulations and policies to ensure the health and safety of staff and customers.
6. Ensuring proper care, use, and maintenance of equipment and tools, and reporting repair needs to the Produce Supervisor, Produce, or Duty Manager.
7. Managing all aspects of ordering merchandise and supplies.
8. Handling all aspects of receiving, including reviewing/verifying invoices, returns, transfers, claims, and proper storage of products.
9. Assisting in organizing and conducting inventory.

Skills and abilities required to be considered:

• Grade 9 or acceptable combination of education and experience.
• Related retail experience, including customer service.

Skills and abilities that will set you apart:

• Fluency in English.
• Experience with receiving, counter setup, and product knowledge.
• Knowledge of ordering merchandise and supplies, and related procedures.

Benefits & Perks:

Calgary Co-op offers opportunities for responsibility, growth, and challenge. We provide competitive wages, extended health benefits, paid vacations, a 5% employee discount, recognition programs, social events, employee & family assistance plans, and various training programs.

About Calgary Co-op:

Serving the community since 1956, Calgary Co-op is one of North America's largest retail co-operatives, owned by over 456,000 members, with extensive operations across Calgary and surrounding areas. We focus on local sourcing, quality, and community support, earning recognition for our sustainability and employee support initiatives.

We thank all applicants for their interest; only those considered for an interview will be contacted.

Minimum / Essential Qualifications:

• Grade 9 or an acceptable combination of education and experience.
• Related retail experience, including customer service.

Desirable Qualifications:

• Experience with receiving, counter setup, and product knowledge.
• Knowledge of ordering merchandise and supplies, and related procedures.
• Completion of Foodwise #14 course within one year.