Produce Team Member (Clerk, Floor Service) - Full Time

Whole Foods Market IP. L.P.; Vancouver; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading organic grocery retailer in Vancouver seeks a Produce Team Member to maintain displays, assist customers, and ensure high-quality standards. This role requires teamwork, strong communication skills, and a passion for natural foods. The successful candidate will assist with inventory, provide excellent customer service, and perform physical tasks in a fast-paced environment.

Benefits

Health insurance

Retirement plan benefits

Store discount

Paid time off

Qualifications

• Must be able to lift 50 pounds.
• Ability to learn all products in the department.
• Ability to follow directions and procedures.

Responsibilities

• Maintain a clean and sanitary working environment.
• Ensure fresh and appealing displays.
• Provide excellent customer service.
• Assist with periodic inventory checks.

Skills

Ability to sell proactively

Strong detail orientation

Excellent communication skills

Ability to work as part of a team

Passion for natural foods

Job description

Provides support as a member of the Produce team to include receiving and preparing product, maintaining the Produce floor and displays, and selling product in support of WFM standards. Performs all functions related to breaking down deliveries and stocking shelves. All Whole Foods Market Retail jobs require ensuring a positive company image by providing courteous, friendly, and efficient service to customers and Team Members at all times. All positions must be performed in accordance with team and store Standard Operating Procedures. Further, Team Members must be prepared and able to perform the duties inherent in other Team Member job descriptions. All positions must strive to support WFM core values and goals, promote national, regional, and store programs and initiatives, and ensure adherence to all applicable health and safety regulations including Food Safety and regulatory duties required in the department.

Job Responsibilities

• Ensures a fresh and appealing display by keeping cases and shelves clean and well stocked by front-facing, checking codes, rotating and removing out-of-date products.
• Assists Team Leader in organizing and displaying volume and seasonal items.
• Monitors and prevents spoilage and communicates waste to buyers, Team Leaders, and shift supervisor.
• Completes spoilage, sampling, temperature, and sweep worksheets as required.
• Assists with periodic inventory checks.
• Arrives to work station on time, appropriately groomed, dressed and ready to work; works all scheduled shifts and attends required trainings and meetings.
• Provides excellent customer service, addresses needs of customers in a timely and effective manner and models suggestive selling techniques; answers phones and pages promptly and courteously.
• Maximizes sales potential through effective and proper procedures for prepping, storing, rotating, stocking, and merchandising product.
• Follows and complies, or ensures compliance, with established procedures, including Weights and Measures, health and sanitation, and safe work practices.
• Maintains a clean and sanitary working and shopping environment; maintains equipment in accordance with WFM cleanliness and safety standards.
• Performs opening, mid, and closing duties as assigned; ensures accuracy of signs and pricing.
• Immediately reports safety hazards and violations.
• Performs other duties as assigned by store, regional, or national leadership.

Job Skills

• Ability to sell proactively.
• Ability to learn basic knowledge of all products carried in department.
• Ability to learn and understand growing processes that differentiate conventional from organic produce.
• Strong attention to detail.
• Strong to excellent communication skills and willingness to work as part of a team.
• Ability to deliver information in a clear and respectful manner to fellow Team Members, customers, and vendors.
• Ability to meet customer service expectations and standards in all interactions with customers, vendors, and Team Members.
• Ability to follow directions and procedures; effective time management and organization skills.
• Passion for natural foods and the mission of Whole Foods Market.
• Strong work ethic and the ability to work in a fast-paced environment with a sense of urgency.
• Understanding of and compliance with WFM quality goals.

Experience

• No prior retail experience required.

Physical Requirements/Working Conditions

• Must be able to lift 50 pounds.
• In an 8-hour work day: standing/walking 6-8 hours.
• Hand use: single grasping, fine manipulation, pushing and pulling.
• Work requires the following motions: bending, twisting, squatting and reaching.
• Exposure to FDA approved cleaning chemicals.
• Exposure to temperatures: below 32 degrees Fahrenheit (freezing), 32-40 degrees Fahrenheit (refrigerators), above 90 degrees Fahrenheit.
• Ability to work in wet and dry conditions.
• Ability to work a flexible schedule including nights, weekends, and holidays as needed.
• Ability to use tools and equipment, including knives, box cutters, electric pallet jacks, and other heavy machinery.
• May require use of ladders.

The wage range for this position is 18.50-25.00 Hourly, commensurate with experience. Whole Foods Market offers "Whole Benefits". Whole Benefits may include health insurance, retirement plan benefits, eligibility for a store discount, paid time off and access to other benefit programs. Eligibility for Whole Benefits is determined under the terms of the applicable Whole Benefits plan at a person’s date of hire. For additional information, visit our Whole Foods Market Careers site: https://wholefoodsmarketcanada.recruiting.com/benefits.

The Company is an equal opportunity employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, gender (including pregnancy), age, religion, disability, sexual orientation, or veteran status, or any other status or characteristic protected by law. If you require assistance or a reasonable accommodation in completing the application materials or any aspect of the application process, please contact the local Human Resources office at the worksite where you are applying for a position.

Whole Foods Market works with job sites like Indeed, LinkedIn, and ZipRecruiter to promote opportunities at our company. Please be aware that other career sites may not be accurate or up to date and may even be fraudulent. We encourage and recommend all candidates to apply via our site.